O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ben1 Productions
3 months ago
WES IS THE BEST!! After a very terrible and embarrassing experience at the Villa Park location being told "None of your brakes are under warranty!" It took Wes 0.3 seconds to show I had purchased a plethora of brakes over the years. Wes was courteous, professional and empathized regarding the situation. If you can travel 10 more minutes come to this location where they know what they are doing and how to be professional with customers instead of saying "there's the door!" because they're incapable of doing their job correctly!

  Donna Daniels
5 months ago
Great experience when people know their job

  Willie Bell
11 months ago
Trying to return my starterThat I paid $270 forGo into the store and try to retrieve my refund with my This is very upsettingreceiptThey tell me they don't have enough money are you seriousSo now I have to wait until tomorrow to get my money backThis makes noThis makes no sense

  Kia West
6 years ago
I love this place!! Great place for parts and service!! The Manager D. Ramirez is Awesome!! An Expert with a great spirit and personality!! Thank you again, for going over and beyond in assisting me with solving my front light issues.. You saved me a trip to the repair shop..

  Cruz M Rivera
a year ago
It is a good place west the manager great people n angel manny help me a lot on training thanks

  tyrone mearday
2 years ago
Wes the best all day hands down get my parts on time store has great prices and product thanks Wes for being the best manger a store can have

  Rory Ramirez
3 years ago
Horrible went in at around 7:15 pm was going to buy windshield wipers . I asked the counter guy if he would help put them on he said yes . Then this young man who was cleaning said he couldn't help as he has to help close the store by 8pm . I said its on 7:22 pm . He said he didn't care and that the other guy is not going to help me . The other guy Raul was very nice .

  Steve Schanz
2 years ago
Did an oil change and o'Reilly's has wix filters they are the best. Also bought an o2 sensor they had it in stock.

  C. Ambrose
3 years ago
Quick and efficient service. They didn't have all of the parts I needed, so they made sure to check an alternate location's inventory. I was squared away in less than 30.

  Ron Schroeder
7 years ago
I stopped in at oreilly auto at 460 north mannheim rd in hillside IL 2 days ago due to having a emergency. My lug nuts came loose & broke all 5 studs on my van. So I was in hillside/Bellwood area about 2 blocks away from store. 3 lug nuts were still safe so I was able to reuse those 3. So anyways I walked over to your store to get new studs, but when I got there I remembered from previous experience that some after market hub bearings have different studs than factory. Well anyways once I told your manager Fabian my situation he got out the micrometer & measured my old one & the one his computer said it should be for a 00 Dodge Grand Caravan sport & yep the stock replacement ones were smaller. So then he plugged in some specs into computer & had 2 or 3 that it suggested but they were the wrong thread pitch size. So he changed his search specs slightly & found another one PN: 610-370 or revised # 98512.1 He said this should work. My next thing was I only had $5 bucks cash in pocket & they were $2.99 each. I asked him if there was anything he could do for me so I could make it home safely with 3 studs. So he said I'll take care of it & marked each stud down to 1.50 so I could afford the 3 with tax to make it home that day as my van was stuck in a parking lot 2 blocks away. He went above & beyond the call of duty to help me out that day!! Btw way I later looked up part # on dorman website & it said both of those 2 part # were to a 91 & 92 dodge Caravan, Chrysler T&c & Plymouth Voyager. It still puzzles me but at least Fabian figured it out & saved the day!!! Rated A++++

  Ralph Chase
5 years ago
Great guysTook a product and put it behind the counter because they only had 1 or 2 left and they had waiting for megreat servicenice guys

  Steven Collins
a year ago
O'Reilly's is my favorite auto parts store they always have what you

  Frank Bogan
2 years ago
Super nice, helped me out with my broken down car in the parking lot, shout-out to this place! Super helpful, need more kind people like this in the world.

  La Tanya D Hinton
10 months ago
Very professional and AWESOME customer service!

  Erika Jett
5 years ago
Went in for windshield wipers for my Volvo and got great help. He even put them on for me after trying multiple ones.

  Lonnie J.
3 years ago
Worst customer service I ever recieved I will never go back I thought you guys support putting on wiper blades , nope , the customer before me wanted blades put on that were wrong , I bought blades and tried to put them on myself and nobody offered to help so I got my money back .NEVER again

  Nicole Caputo
2 years ago
You lost some stars. I went in for brake pads and rotors, and Raul gave me the wrong size on both. Why? How does that happen when you know what vehicle I have????

  Mark Villarreal
2 years ago
GreatAwesomeWonderfulCustomer ServiceCleanSafeYou gotta stop in!

  Keith Robinson
4 years ago
The store is clean n well stocked but fix it guy needs to come in before 12pm on Sundays.

  Brian Hamill
4 years ago
Bought a battery ...they were helpful , professional , and I will go to them for all of my auto parts needs

  Oscar Luna (tsukijin)
6 years ago
Volkswagen compatible parts selection is better than AutoZone and the current staff is very helpful and friendly.

  Clinton Kirkland
a year ago
The service people are the best and very informative.

  Ruben Vargas
7 years ago
Good prices and helpful people that work here. Customer service is good.

  Byron Williams
3 years ago
It's never enough help stand in line for 15 mins with 3 ppl in the store..

  Brian ferries
4 years ago
Ben and the other employees went out of there way to deliver a part I needed,would definitely recommend them to anyone

  Kevin Williams
2 years ago
They let me return my item that I didn't need and were helpful. Thank you.

  Willa Mane
2 years ago
Found just what I needed and the price point was cheaper than similar automotive parts stores. Also, they are close to home!!!

  Cindy B
2 years ago
clean, helpful staff, plenty of parking, and they have what we needed

  Eduardo Melesio
2 years ago
Great place ill definitely be returning Great friendly staff

  Gina Simonetti
2 years ago
Never dealt with someone at an auto shop as kind as Wesley!