Continental Collision Company

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Quin Weller
3 years ago
These guys are the best! They work magic, it's as if the damage never happened. They work with insurance really well too, I needed a supplemental claim and they handled I'll of it. I didn't have to do anything, they even put on the after market I ordered. I would send my grandma to them.

  Mario
2 months ago
Customer service via phone call was incredibly awful. Glad that I didn't use them.

  Courtnie Weaver
4 years ago
I cannot say how grateful I am. The owner of this company came to look at my car and gave me an estimate in a timely manner. That have done body work for my moms car in the past and they always have great customer service. If you happen to gave body damage I reccomend coming to this shop. They do great work on all types of cars!

  Katherine Cafferata
3 years ago
Continental Collision Company was amazing to work with while they fixed my car. They communicated with the insurance company and myself in a timely fashion and returned my car in excellent condition. I'm very satisfied with their service and would highly recommend them.

  Sue Tinge
a year ago
If I could leave zero stars I would. What is the point of making an appointment via their website if they aren t there when you arrive for the appointment? I had a 4:15 appointment I scheduled for today. I arrived about 4:10 to find the building locked. I tried to call and leave a message but was unable to. I do not plan to use them.

  Thomas Sharkey
8 years ago
Excellent work and customer service provided by Continental Collision!Over a 10 year period we used Continental Collision often (teen-aged drivers). They were recommended to us as a "preferred" auto body shop by our insurer USAA. As a 30 year USAA member I rely on their expertise and they were absolutely correct to have pointed us to Continental Collision.Without exception John Quinton and his staff provided outstanding service. I would not hesitate to send anyone to see John at Continental!

  Mook Martian
5 years ago
Clare is right! They have gotten over on me once before with a check.Secondly property of mine came up missing while my car was in their possession.Third they did a horrible paint job to my bumper. A month out of the shop the paint started peeling.Do not use these guys!

  Kay MacIntire
5 years ago
Working with John and his crew is great! John coordinates with the insurance company and handles all details with ease! Work is done well and in a timely manner. Takes a little of the sting out of a bad situation.

  Dominic Bruening
9 years ago
Had the best experience ever. Went with them on a recommendation from my All State agent. They were friendly, professional, efficient, and got my car done on time. I definitely recommend this business.

  Mandie M
2 years ago
These guys have worked on my Escalade a few times. I will never take it anywhere else. They do such a great job!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Clare Forhan
10 years ago
Do NOT use Continental Collision for any body work that is being paid for by an insurance company. I was recently in an accident that required about $3100 in body work. The person that hit me had Allstate insurance. I took my car to the Allstate drive-thru estimate center. They cut me a check for $3178.00 and said I could get my car fixed anywhere I wanted. The did recommend two places and one was Continental. I've never needed body work on my car before so I took their suggestion and went with Continental. This was a HUGE mistake. My car has head rests that deploy upon impact to help cushion your head and neck to prevent whip lash. Both head rests deployed and the Allstate rep said they had to be replaced once they deployed. John Quintin from Continental said that they could just be reset. There was a $1000 difference in the estimate since John said they head rests should just be reset. John told me to just sign my insurance check over to him and that he would reimburse Allstate for the difference. Well, I had already deposited the check as I had received it a week prior to the car being fixed. When I went in to pay for the car the amount for the work that Continental did was around $2100 (since he didn't replace the head rests like Allstate recommended). I went to write John and check and that's when things got ugly. He said that since I deposited my check and wouldn't sign it over to him I would have to pay him the entire $3,178.48 that Allstate had written me the check for so he could reimburse them. When I stated that I would only be paying for the work done he stated that he had called Allstate and told them to stop payment on my check because it was written for the wrong amount. I told him that he could legally not do that and Allstate had not called me to tell me they stopped payment on the check. He said that he could do that because they would just write him another check for the corrected amount. I asked him what would happen if I had checks bounce because of them stopping payment on this check. He said that Allstate would cover the costs of all fees that I would receive if they stopped payment. John would not let me leave until I wrote him a personal check for the full amount. Over $1000 more than what he charged me. I wrote the check and then left and promptly called my husband. He put a stop payment on the check I had written. (We wanted to take the car somewhere else for a 2nd opinion on the head rests and get them replaced with the remaining money). When my husband went in there the next day and gave John a check for the correct amount he proceeded to act like a child and throw a tantrum insisting that we owed him that money because he had to pay Allstate back the difference. What Mr. John Quintin didn't know is that I called Allstate and he NEVER called them and they were never expecting to get the amount refunded from Continental. His intent the entire time was to do less work and then pocket the extra $1000. That's INSURANCE FRAUD MR. QUINTIN! I have informed Allstate of your shady business practices and told them they should stop recommending you!

  Weller Law
6 years ago
These guys know what to do and how to do it better than anyone I've ever met. They do everything from high-end exotics, to classics, to everyday vehicles, to motorcycles! I highly recommend them.

  Kevin Spring
6 years ago
Great place to get your car fixed. John is a real good guy and keeps his promises on time and work to be done.

  John Ehret
5 years ago
We had to have bodywork done a few times and Greg and staff did a great job. Very helpful and reasonably priced!

  Gabe Alvarado
a year ago
John runs an honest shop, and I would recommend this place to anyone looking for a fair price for repairs.

  Sherri Wicks
5 months ago
The service was fast and outstanding.

  Adrain Embrey
a year ago
I would give them a five but they're so backed up and they place is so small but good service

  Sherun Ware
6 years ago
Did a great job on my car after the accident! Friendly professional and on time!! Thanks John!!

  Jon Greenstreet
8 years ago
Scott and Greg are great! Phenomenal paint work and attention to detail.

  Kay MacIntire
7 years ago
John provides excellent work and customer service! So easy to work with!

  Todd Favre
4 years ago
Great folks combined with high quality craftsmanship! 5 stars all the way...

  Marian Brockel
4 years ago
They do excellent work. Highly recommended

  Greg Meise
4 years ago
Great people and do awesome work

  Claude Perkins
2 years ago
TOP OF THE LINE