Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Randy Smith
2 months ago
I ve took my vehicles here for years. Very friendly and do exactly what you want. I ve never had a problem with there work and will never go any where else. Prices are very fair. I highly recommend bass automotive
Mike Sullivan
5 months ago
Highly recommend this place for your vehicle needs. Have known Sandy for years and now her daughter Patty has taken the reigns and doin a great job id say. And Tim the tech is amazing as well. Prices are very reasonable also.
Allan Harbison
a month ago
I bring my SUV to them all of the time, they get me in and out in good time. Their mechanics are knowledgeable and are happy to answer any questions I have.
douglas williamson
2 months ago
Awesome Shop I was broke down. I called Sandy at Bass automotive she call a tow service it was towed to Bass Automotive the SUV was fixed the same day! Thanks Bass Automotive For Making It Easy!
Shelbi Dodd
2 months ago
My car was in for an oil change and new brakes recently. Customer service was very friendly and the service was finished in a timely manner.
Cheyenne Schmitz
a month ago
Sandy and her crew at Bass are my go tos for any car needs or troubles I ve had. Quick, reliable and trustworthy shop!
Herman Kirkland
a month ago
I brought in a car that needed new struts they where way cheaper then the other place ( a local chain shop) and got it done quick
Curtis Schwartz
2 months ago
I have taking my car here many times and the people and service are great highly recommend
April Maefield
4 months ago
I highly recommend Bass automotive, they're one of the best priced shops around that still do great work! Willie is my mechanic, he's great!!!
Majesty Johnson
a month ago
Worked on my bmw x6 still is but great guys my overall opinion
Sandra Bloos
a year ago
I wanted to give a shout out to Bass Automotive. They are wonderful, honest, and reasonable to deal with. A big thank you to Tim for his expertise on my car recently. He knows his stuff and takes the time to help me. Sandy, the owner is such a very kind person and does an awesome job running this business. Always will take my vehicle there, in fact so do my children.Service: Vehicle Inspection
Starr Tibbetts
2 months ago
Quick, efficient, friendly and easy to work with! Highly recommend!
Kellie Kleve (Kell)
11 months ago
Update: went to meineke on old collinsville road and within 30 mins of having a diagnostic done they said it was fuel pump needed! Thank you meineke!Seem like nice people but did not get issue resolved that it was brought in for! Original problem was shaking when powering vehicle down and check engine light (p0172). Am told by mechanic Anthony that he almost guarantees its temp sensor and it will fix the problem. Upon arriving at close to pick up car, am told I will need to do vvt solenoids because they're now malfunctioning but wasn't mentioned earlier in convo. I leave shop with vehicle having more problems/symptoms than when I arrived. And check engine light still reading same code. I go and purchase solenoids (another $113) and replace them. No change. Had me bring car back in today to read light. Same code. Am told I can bring car back into shop but they will have to charge another diagnostic fee pluswhatever is wrong! I'm at a loss.Also took.items out of my trunk for some reason (bag of clothes, medicine cabinet, etc and forgot to.put back and I am unsure why
Kelsey Schultz
2 years ago
Bass offers the most affordable and well-done oil changes I've been able to find. I won't go anywhere else. They're quick to get you in and out. I think it's family-owned. I love the opportunity to get services from this small-business.At one point, I started to learn how to change my own oil so I wouldn't have to pay the ridiculous prices of other big box companies. But when I found out how little Bass charged, I realized I would barely be spending more than the price of the oil itself and instead happily gave them my business.
Mariah Barnes
a year ago
this place rocks! tim is awesome. the whole crew is too! they always come in clutch when ya need something fixed! they can get parts fairly quickly! feels like family up there! Good atmosphere and everyone is very chill but gets the job done!
Henry Davis
7 months ago
$5,000.00 and 8 months later car is in even worse shape.I drove it to this guy and towed it back home.. The worst most care less shop in Belleville.1star is 2 to many!!
daniel shular
2 months ago
Friendly staff and great prices
The Great
7 months ago
This place is trash they lie and try to cover up whenever they mess up they messed up my car and do not want to pay for damages this is a very dishonest company I spent a lot money with them I m very upset
Kena Shanell
5 years ago
I thought this place was great until they totally got over on me. They told me what was wrong with my car and also the total it ll cost to have it working properly again($2000). I paid the deposit $600 for them to start working on it. Two weeks later I hadn t heard from them so I gave them a call, they told me that when they took my motor out they discovered I needed a motor. I told them that I don t want to get a new motor so I ll just come to pick my car up, I asked how much do I owe you for the work you ve already done, they said the $600 covered that. So then they told me that I have to pay them to put my motor back in ($1400)! Why would I have to pay to put a motor back in that you all took out? If I was told that I needed a motor when they first check my car then I would ve told them not to work on it, but I was given a total different list on what I needed to get fixed. So my car is currently still sitting at their shop without the motor! Worst place I ve ever been to! Horrible customer service period!
Jay Man
7 months ago
Beware do not do business with this company they damaged my vehicle and refuse to pay me they told me that they're not responsible for any damages that happens to vehicle while left at the shop
Angela K Powell
3 years ago
Hate is a strong word. We did like they don't back up their service. They say that fix your problem, then when it does work after driving for to miles or a day they say it's a new problem or that need to be addressed. They need to offer some of your money back. Also, the manager/ owner need better people skills.
Clyde Toblin
a year ago
The staff our very polite and informative. They did quality work at a reasonable price. We will be taking our work there from now on.
Ed Bartlett
2 years ago
Tim and Sandy are excellent at giving top notch quality services fixed my vehicle back in tip top shape. Their mechanics have more than 30+years experience and it shows!
Marcus Griffin
9 months ago
They ripped me off didn't fix my vehicle but charged me and said they didService: Electrical repairService: Electrical repair
Holly Walters
2 years ago
I love this shop. I am always treated with respect and I've always been given a fair estimate for the work being done! I know this is the only shop in the Metro East that I trust. Highly recommend.
Shelby Callahan
5 years ago
I went in to get my timing belt replaced and left with a check engine light on. I didn t even have a check engine light on when I went in. Took the car back and said it would cost another $300 to fix. Got it fixed left again with the same code they said they fixed . Took it in again with the same check engine code and they told me it was something else. I will never go back there again. Worst service I have ever had.
William B. Angelo
5 years ago
Had some work done to my vehicle there told her my budget not only did they meet my budget I actually stayed under and when I brought another car to have her diagnose it and I couldn't afford to have it fixed after putting in many hours of Labor diagnosing it she didn't charge me a dime great mechanics wonderful customer service would definitely recommend this place
Brooks
a year ago
Been coming here for years along with the rest of my family. Always a great experience and great communication about what services are needed and great prices.
T B
2 years ago
One of the best auto repair shops around great prices and awesome experience. Got repairs done fast and at affordable price
Deborah Wyant
a year ago
Sandy knows her cars! Everyone is helpful and kind. No matter my question, it gets answered in a professional way.hecars!Services: Tires, General repairs & maintenance, Engine repair, Auto emissions testing, Auto maintenanceServices: Tires, General repairs & maintenance, Engine repair, Auto emissions testing, Auto maintenance