AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Polly Clabaugh
a month ago
Great customer service! Was an out if town customer desperately needing new wiper blades. The store attendant looked up the proper length and attachment style for my car, directed me to the correct blades available to purchase and even graciously installed them for me. My family that lives close by always uses this Auto Zone location and gave me great advice. I'll be back.

  Shawn Depew
a week ago
I ordered a front crankshaft seal for a reman motor I recently purchased from AZ. I paid for the seal and kept get run around to the point of I gave up and went to advanced to get my seal. I feel as though Tony did me dirty and I'm not sure I'll ever come back. I've done business with you guys for years exclusively

  Kobie Fowler
4 months ago
Amazing service I walked in tonight looking for a new battery and as I walked in I was greeted with the most uplifting and positive energy from the employees working they were practically throwing themselves at me to try and help me with my battery problem till a very rude customer walked in after me and started causing a disturbance in the store and then somebody came running from the back of the store dressed in all purple and went up to the man and choked him out till he was unconscious! Then proceeded to drag the unconscious man outside and proceeded to assault him till the man had defacated on himself then the workers just proceeded to help me with my battery problem-great service

  Jillian Bell (Leah)
6 months ago
I m in a wheelchair and it s hard to navigate and run an in and out errand. They came out to the car and shopped online with me, brought the different options out to show me, and then brought my purchase to me after I checked out online for in store pick up. I will be returning to this store loyally. We have several vehicles and random upgrades are a regular occurrence, as well as wheelchair parts and repair (for a power chair) are available through them. They ve got a customer for life!

  Paula Creek
5 months ago
As with any car issue, I needed help with a new battery immediately. Tony was extremely helpful in giving me information and replacing my battery while I waited. I appreciated the professional manner in which the matter was handled. Thank You!

  Ray Hunt
6 months ago
Very friendly atmosphere. The employees were very helpful. I was driving by and decided to pull in because I needed some car wax. The sales associate immediately came over to assist me and was very knowledgeable about the different types of car wax they had available. I went with the chemical guy s banana car wax. My car has never looked better. Thanks Auto Zone!

  Jacob Surratt
5 months ago
The guy who replaced my battery today was super nice and friendly. Last winter it was dark and cold and one of the employees went above and beyond helping me figure out how to get the windshield wipers changed.

  Edward Lofton
4 months ago
I have been shopping here for 45yrs. AutoZone I can trust. I purchased several items from them in the past. Parts are very reliable. I will always shop there. Very friendly staff. Prices are satisfactory.

  Ke-Bow Gregory
3 weeks ago
Good customer service.. respectful employees and very knowledgeable

  Arik Burns
8 months ago
Went in for a simple return with receipt in hand.. 45 min later, the employee was still on the phone with corporate and made no progress. I ended up telling them to just keep the returned item as it was only worth $15 bucks and I walked out.

  Steven Ha (Mistr Rice)
7 months ago
Steven H. Is a very friendly customer service representative. Made sure to get the right part for me and took care of my needs as if I was his family. Please give him the praise he deserves. Very friendly!

  Tony Jenkins
a year ago
The staff was short-handed, but he took care of his customers quickly, promptly, and easily. Great job, sir. You deserve a raise manning the store by himself. Kudos to you, brother.

  Carol Poos
a month ago
Great place. Very helpful.

  Natasha Haynes
5 months ago
Easy to find merchandise very helpful and fast service

  Raven Martin
a year ago
clean and well organized establishment. CIERRA IS AWESOME!!!! if you get her as a sales associate she will take very good care of you!

  Darius Johnsin
a year ago
I went in for a battery check and the young lady was very rude!!! She didn't speak and when I told her why I was there she handed me the machine to take outside to a worker that was obviously on his break. I saw the man when I pulled in, but he was on his phone and smoking a cigarette so he opened the door to let me in and I said hello... I then walked to the counter and spoke, and told her why I was there... she rudely grabbed a battery machine, handed it to me and said " go take this to that man outside" (which confused me) I walked out and gave it to him and he was still smoking and on his phone... he looked just as confused as me! I uncomfortably said "I'm sorry she handed it to me and said give it to you" he still smoking and on the phone told me to look under my hood and said my battery was dead. But he never checked the battery!!!! I'll never deal with that auto zone again!!!! It was rude and very unpleasant and unprofessional! I'm just as lost as I was when I got there!!!!!

  Willie Fleming
8 months ago
Randy was more than helpful, he went above and beyond by going to another store just to get what I wanted

  ROBERT HOPWOOD
a year ago
Some days are better than others, I've been in there when people were not in any hurry to help, but then I've been in there quite a few times where they are very helpful so good luck? LOL overall you can get your parts at a decent price.

  Alisha
a year ago
I had a great experience at autozone on West Main. They helped me replace my front head light. The employee name Ali should get a raise. He was polite and he replaced my head light on 2015 ford tarus.

  Christopher Muse
2 years ago
Wow what can I see here for a review? I mean its a parts store for your car I mean pretty basic but the concern that I had was cuz I had a deer that jumped on my hood and I needed to get a new one guess what they don't sell them to the general public. The guy said that I need to have a merchant account in order to order one same thing went for the fender as well.

  Gracie Adams
10 months ago
The Gentleman that was helping me didn't want to so he sent a younger version to help with my Battery installation and the next day my car wouldn't start cause they didn't tighten my screws back

  Syn Tax
a year ago
Thank You Mrs. Laura, You All are Very Helpful, & I couldn t thank you enough. You came outside to help replace my windshield wiper without a thought, made it very easy for me to get going in the rain thanks again, very friendly staff here for sure

  RON FRAUENFELDER
a year ago
Aaron was just awesome. I was impressed with his product knowledge and his willingness to go above and beyond. It was quite apparent to me that he was generally interested in my Autozone experience.

  Tammy Weaver
a year ago
Went in to see about a bulb for the blinker r park lights on front and they didn't work busting my hands up trying to see if size would fit r not and that apparently wasn't the issue so then was told could b a fuse yet no help with that and told basically go somewhere else to get it I was very mad and left reminds me y I don't go there anymore once again my business is elsewhere and further away but I get what I need.

  Maicie Jones
a year ago
i walked in to get lug nuts for my car. asked the lady if she could put it in the computer it doesn t show up shows me the screen and she literally put wheel nuts if she put in lug nuts i m sure she would have definitely found it

  Brett McFadden
4 years ago
I had to replace my girlfriends headlight a few weeks ago and I went here to do that. The people working there were very nice. I stated I needed to replace a headlight and they walked me through that process and gave me some tips on how that can be done. Genuinely happy for their help.

  Aksuburban
2 years ago
I have been going to this location for a long time and they have always been very helpful, courteous, and welcoming. I appreciate all the associates do. If they dont have the item in stock they will look up and call other stores to confirm where one is. Thank you!

  Lanae T
5 years ago
I visited the store today and I had a great experience. Everyone was friendly and provided quick service. I was really frustrated and stressed out over this piece of junk and Xavier went above and beyond to make sure I left with my problem fixed. He even put in the work himself, even though it was a reliability. Too bad he wouldn't allow me to tip. I give it 6 stars! Thank you!

  Patrick Hess
3 years ago
I literally watched a man refuse to help an elderly lady with the replacement of her battery for her key fob. I get it may indeed be company policy to assist in these matters but at a point common sense needs to come into play. Just sad to see an older woman treated this way.

  G Smith
2 years ago
It really bothers me from the incident last week at the belleville store on west main. A very rude customer called the manager on his cell phone to make the worker change the price on some oil the was no longer on sale. The manager did call and told the worker to change the price. How many other people are he doing this for and how much money is the company loosing each year because of the thefts because it is considered theft by giving away something that is clearly not his.