My Place Hotel-North Aurora, IL

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kathy
5 months ago
Long term guests will have a great time as well as the short term guests. Full size refrigerator, two burner stove top, usual microwave, as well as large sink. There's a spacious room plus a table and two chairs for dining. The beds were very comfortable and the bathroom was quite large also. Nice eateries and shopping within walking distance or a short drive. Very clean and modern.

  Jill DeWitte
7 months ago
Hotel was very clean and well maintained. Located in a quiet area minutes from shopping and food. The staff were very pleasant and accommodating. Having a kitchenette was a real bonus with the full size fridge and microwave as I was staying there for quite a while. The hotel felt well built as the only sound I really heard was from doors being closed in the hallway. I also never felt like I was disturbing anyone else. The only drawback was the mattress as it was too firm. Wouldn't have been a big deal except this is an extended stay place so the effect was cumulative.Safety: I felt safe leaving the hotel, it was in a good area. Important since I was traveling alone as a womanFood & drinks: Next to a couple of restaurants within walking distance of hotel. The rest you had to drive to but was not inconvenient as it was very well placed for access to a variety of bars and restaurants.

  Brenda Vonada
3 months ago
July 2023. Disappointed, found water bottles beside and under the bed, a pair of underpants under the bed, a piece of pretzel on the floor, mirror was not cleaned. And no discount- think I should have gotten a discount. Staff was nice and friendly. **They did then give us a discount, and came in and cleaned the room. There are NO pots/pans, silverware with the kitchen

  Crystal Taylor
5 months ago
We we very happy with the room. A full refrigerator, stove top, microwave and friendly staff. They haveba chef who cooks a real breakfast. It's not free, but you are getting great service here. We will stop here again.Nearby activities: Close to great shopping and restaurants.

  Cailyn Leslie
7 months ago
Found hairs in the bed and the bathroom upon arrival. We had just driven several hours and it was almost midnight otherwise we might've requested a different room. The rest of the hotel and the staff were nice but we were kind of grossed out to find so many hairs in our room. Cleanliness is probably the most important part of any hotel stay imo.

  Monika Hickman
4 months ago
BEST hotel staff ever. Hotel is close to entertainment, restaurants, shopping. Perfect for family of Aurora University students, location is very close to campus.Rooms: Very clean.Nearby activities: Attended the Christkindlmarket 2023 near Fox Valley River.Food & drinks: Close to several restaurants.

  Krystal Chua
a year ago
The water from the shower is so small that it takes a long time to rinse yourself off, the shower holder was broken and I had to fix it while showering. My body felt very itchy and uncomfortable after taking a shower (I used my own body wash and used it for a while, I'm sure it's not the body wash). The room was dry but nice and quiet. Another downside was that the lift was broken and I really didn't want to exercise my body by climbing the stairs in the middle of the night.

  Angel Pitts
a year ago
We reserved a room with a group. I m a dialysis patient who has to carry my supplies with me only to arrive at this hotel and be placed on in the third floor with the elevator down. My husband had his big toe amputated and had a boot on left to carry my supplies and luggage up the flights of stairs. The elevator has been down for a while and i feel they should ve made sure no one with disabilities reserved rooms. It was a horrible experience. That was my first and last time ever starting at my place hotels. I talked the manager and he gave an apology saying the elevator would cost $10,000 to get fixed, that s their problem, not mine also the phone didn t work in my room.

  Janis Johnson
a year ago
We we're pleasantly surprised by the room. Nice size room, full fridge with ice maker, sink ,stove, microwave and a recliner made of real leather and even the bedding and towels were high quality. The room was so clean, we thought we may have been the first occupants.We will definitely stay there again. The only thing it needed was one of those tall lighted signs so you can find it easier at night.

  Lisa Ritchason
a year ago
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  Lea Richardson
a year ago
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  Makenzie Yoerger
a year ago
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  Regina Token
a year ago
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  bisco 29
2 years ago
We stayed here for 14 days. $1600.00. Because of covid garbage pickup was supposed to be every Sunday, Full service every Wednesday. The last time anyone came to our room was 2 Wednesdays ago. That's 10 days. I kept calling and going in person to the front desk to ask for at least garbage pickup every day for the last week. Each time, I was told that it would be taken care of. They even said they would notify the hotel manager. I even was told that there would be a message sent to the service persons phone. Never kept any of their promises. Couldn't wait to get out of that place. And here is the icing on the cake. I woke up this morning and found out our refrigerator wasn't working. Lost all the food we had in the freezer and fridge. All that money I spent staying here and such terrible service. And you would think there would be a free breakfast for what they are charging? No. You have to order a breakfast sandwich and a few things to go with it before 8pm. the night before, and they charge you full price for it. They don't even give you a free bottle of water. Their kitchenette has a full-size coffee maker, a toaster, and an electric stove top. No pots or pans to cook with. No utensils like spoons, forks, or knives. You will have to buy a fry pan or a cooking pot.

  Courtney Leach
a year ago
5 STARS. Very clean. Exceptional staff. I had a minor surgery prior to staying and they had no problem giving me a couple extra pillows. Then I lost a sentimental piece of jewelry and not only were they able to locate it after my departure, their manager called me personally and shipped it to me. It's the little things. I will definitely be returning next time I am in town!

  jaime brock
a year ago
I drove 16 hours to get there. It was nice not amazing but i was so tired i didn't care. We got up to our room so tired and ready to crash. But our neighbors decided to have a rave next door it went on past 11 when i finally called the front desk who ask them to stop. Then they started again all night with there music fighting and there dogs barking. We left at 2 am becUse there was no chance of sleep and i just wanted to be home at that point. With zero sleep we load up and tell the lady we are leaving and why. She trys again to get them to hush and she is threatened by this guy and never calls the cops. So i paid 180 for a room for the night i couldn't use. They did refund the pet fee of 30 dollars. But he (manager) would never call me to work it out. He had his staff take care of it. That is not a manager. 1. When people are that bad they should be made to leave. 2. Your staff needs more protection. 3. You need to take responsibility to talk to the people who need to hear from you. I was never rude or hateful but you should have made this right.

  Colleen Marie Kelly
a year ago
Exceptional Customer Service by Friendly and Accommodating Staff.Unquestionably Clean and Spacious Rooms with Super Comfortable Beds & PillowsQuiet.Great for Working Remotely.Matt is an Outstanding Property Manager who Effectively Leads a Great Customer First Team.Will Definitely Stay Again.

  don fritz
a year ago
Stayed there last week for one night. I ve stayed here before and it was nice. This time the room I had (which was the only left) smelled very strongly like mold. After little while you would smell it until you left and came back in the room. It gave me a bad headache.Also the toilet seat was broken and had red gross tint around the screw area. It was very gross. Also found left over fortune cookie in the kitchen drawer.I emailed the hotel with no response at all. I paid over 100 dollars to stay here and it was gross and gave me a bad headache.. be careful there

  Nicole Cervantes
a year ago
I've stayed twice in this same hotel and I slept peacefully. Both times I've had minor inconveniences and both times management has apologized and made note of them. I would go back especially because of the location..it is in a quiet area. There's a Woodmans grocery store that's open 24hours in just a 4 minute drive plus plenty of options to eat out around that area or just a few miles around it. You'll spend over 100 a night for a single person.Rooms: Comfortable beds ,pillows, full fridge and kitchen. Decent bathrooms.

  Lauren Hudak
4 years ago
We recently stayed there for a week because we sold our home and our new home out of state wasn't quite ready yet. Very nice and clean new hotel with kitchenettes in each room. We have four kids and it was plenty of room for sleeping. All the staff is very friendly and nice, and helpful with the little ones. Good location. I even left some items in a drawer behind accidentally, and they mailed them to me at my new home free of charge! When we go back home to visit family, we will definitely we staying again!!

  Darin Jester
a year ago
Went to check in for our reservation. First room, was already occupied when we entered the room. 2nd room smelled like wet dog. 3rd room was fine except we had reserved a king bed, and was given two bed. Never had any issues prior to this trip at this location. Will continue to stay here when in Batavia. Staff was very accommodating and apologized several times. No problem, glitches happen.

  Connor Severson
a year ago
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  Mel SherRi
4 years ago
My family's stay was a great experience. Gloria who check me was great and Emily who check me out was great as well. The room and bathrooms was very clean (as stated in reviews I read prior to my booking). Since our group was 2 adults and 2 children the kitchenette was great to have. Which brings me to why I'm giving an overall of 4 stars instead of 5. The kitchen do not include pots/pans or cooking/eating utensils. Someone vacationing would not travel with such items, so it suck to have the kitchen as a selling point just to charge guests for cookware and utensils.

  justin Sechrest
a year ago
Was very quiet. The room design was pleasing compared to it's competition (extended stay). Much more modern than most cheap, short stay hotels.Nearby activities: Aurora outlet mall is 10 minutes away. Almost any store is restaurant is within 5-10 minutes.Safety: Couldn't be any safer. Located 5 minutes from Batavia and 10 minutes from Geneva.Food & drinks: Walking distance to the Turf Room. Great American food and drinks in a decadent setting. Pricing is very fair. Nice evening out.

  Emily Hayes
5 years ago
I loved our room. Comfortable and spacious. Everyone was super nice. If i had to give a complaint it would be the hair dryer has a very short cord, of which, its not hotel fault it is how it was made. Otherwise would highly recommend this hotel. I will be checking into other places that they are located for our vacation this summer.

  Caleb Guyton
4 years ago
The room was clean and nice, quiet, and full fridge and stove. The reason this didn t get a full 5.The bar wasn t open on a Saturday at 8:00; no pool (not advertised, and who knew hotels didn t have pools today?) We got back Saturday at 3:00 and our room had not been cleaned! Lastly, we never left or came back to the Hotel with out people standing in the door smoking; not 30 feet from the door but standing in front of the door to where we had to excuse ourselves on the way through.

  Jennie G.
2 years ago
Beautiful, super clean and pet friendly. The best room we had all vacation. The only complaint is the water temperature kept fluctuating when I took a shower and wouldn't stay consistent. If I stay there again and it does the same thing, I would probably have to find a different place.

  jose moctezuma
3 years ago
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  T A
3 years ago
The price and location was perfect. I would be willing to stay there again, under one condition...work on their cleaning process. I was shocked and surprised to find hair in the refrigerator, all over the shower and under the heating/cooling system by the controls. How in the Sam Hill does hair get in the refrigerator? What that tells me is the housecleaning crew used an old towel to wipe things down. Thankfully, I bring my own disinfecting wipes to clean EVERYTHING!!! I ve been doing this way before the Covid-19 because I ve been witness to so many unclean hotels in the past. I forgot to mention this as I checked out because I had a lot of things on my mind and was headed to a funeral. Nonetheless, despite the cleanliness (or lack thereof), I will be willing to stay again.

  Bryan Fisher
4 years ago
Emily, Victoria, and Candice are all fantastic. The housekeeping crew has been very polite. And we are very impressed with how clean the laundry area is. We are enjoying ourselves very much. Thank you for doing such a great job.