Popular Mufflers & Brakes

4.9 (68)

  380 W Northwest Hwy, Arlington Heights, IL 60004
  (224) 735-3222
  popularmufflersandbrakes.com
  Claimed

Muffler shop

Service options

  • Same-day delivery

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aaron Robin Productions
3 months ago
Outstanding service! I received my X-pipe and lowering springs for my Mustang GT on the same day. Swiftly scheduled an installation appointment, and they flawlessly installed both components on the spot. Remarkably efficient, and they matched the pricing of my regular shop without the lengthy 3-week wait. Highly impressed!

  Ig Gy
8 months ago
I recently visited Popular and Muffler's Shop unfortunately due to the stolen catalytic converter and I can confidently say that it deserves a 5-star review. My experience with them was outstanding, and here are the reasons why I highly recommend their services:1. Expertise and Knowledge: The team at Popular and Muffler's Shop displayed a remarkable level of expertise and knowledge in their field. They were well-versed in all aspects of catalytic converter repairs and replacements. They took the time to thoroughly assess my vehicle's converter issues and provided accurate recommendations. Their expertise instilled confidence in me that my car was in capable hands.2. Quality of Service: The quality of service at Popular and Muffler's Shop was exceptional. They performed the necessary repairs with precision and care, ensuring that the muffler functioned optimally3. Timeliness: One aspect that impressed me was their efficiency and timeliness. They promptly attended to my vehicle and completed the repairs within the estimated time frame. This level of efficiency is crucial when it comes to automotive repairs, as it minimizes inconvenience and downtime. Popular and Muffler's Shop demonstrated a commitment to providing timely service without compromising on quality.4. Customer Service: The staff at Popular and Muffler's Shop were friendly, professional, and customer-oriented. They listened attentively to my concerns, addressed all my questions, and ensured that I had a clear understanding of the repair process. They provided regular updates on the progress of the work and promptly informed me of any additional issues that needed attention. Their exceptional customer service created a positive and pleasant experience.5. Fair Pricing: Popular and Muffler's Shop offered fair and transparent pricing for their services. They provided a detailed breakdown of the costs involved, explaining each item clearly. I appreciated their honesty and felt that I received excellent value for the quality of work they delivered. They never tried to upsell or push unnecessary services, which further enhanced my trust in their business.Overall, Popular and Muffler's Shop is a top-notch establishment that excels in expertise, quality of service, timeliness, customer service, and fair pricing. If you're in need of muffler repairs or replacements, I highly recommend giving them a visit. Their professionalism and dedication to customer satisfaction make them stand out in the automotive repair industry.

  Marilyn Chacon
4 months ago
I recently had an exceptional experience at Popular Mufflers & Brakes. From start to finish, their service exceeded my expectations in every aspect. I typically don t leave reviews, just stars, but I had to share my experience this one time.I brought my Chevy in for an overheated engine, and I couldn't be more impressed with the professionalism and expertise displayed by the entire team. The moment I called, I was greeted by a friendly receptionist, who took the time to listen to my concerns and promptly assessed my vehicle and offered a budget friendly tow service.Moses thoroughly explained the issues with my car, providing clear details about the necessary repairs and presenting a transparent cost estimate. What impressed me the most was their commitment to keeping me informed throughout the entire process. I received timely updates on the progress of the repairs, and any additional work that was needed was communicated and discussed before moving forward.The mechanics here demonstrated a high level of skill and attention to detail. The quality of the repairs was outstanding, and I noticed a significant improvement in the performance of my vehicle. It's evident that they take pride in their work and prioritize customer satisfaction.Beyond the technical aspects, the customer service was top-notch. The entire staff was friendly, approachable, and genuinely concerned about providing the best service possible. I never felt rushed or pressured, and they patiently answered all my questions.The shop itself is well-maintained and organized, creating a comfortable environment for customers. I appreciate the cleanliness and orderliness, reflecting their commitment to professionalism.In terms of pricing, Moses was fair and transparent. The final invoice matched the initial estimate, and there were no hidden fees or surprises. It's refreshing to find a mechanic shop that values honesty and integrity in their business practices. Their motto is dealer quality for less and I agree!Based on this outstanding experience, I wholeheartedly recommend Popular Mufflers & Brakes to anyone in need of reliable and trustworthy automotive services. Their combination of technical expertise, transparent communication, and excellent customer service sets them apart in the industry. Don t take a word of a stranger, shop around and you ll come back to these guys EVERY TIME!I am grateful to the entire team at Popular Mufflers & Brakes for their dedication to quality work and customer satisfaction. Thank you for making what could have been a stressful experience a seamless and positive one. I'm a customer for life and would recommend to family and friends.

  Emily Anderson
8 months ago
Really clean and professional car shop. No nasty smell in the shopI was impressed by their speedy service and service pricing.Genuinely nice people easy to communicate with them.

  Robert M. Arcuri
5 months ago
They did an excellent job replacing the muffler on our SUV. They were honest, hard working, and got the job done in less than an hour. Their price is very competitive. I highly recommend them.

  Richard Roh
3 months ago
I was quoted $60 to get my muffler gaskets replaced with my own hardware. I come in a few weeks later and they try to charge me $300. To top it off the owner stalled my vehicle pulling it in the garage and burned my clutch in the process and said the burning smell is the catalytic converter. I've been driving manual vehicles for 20 years andit was clearly the clutch. These guys aren't honest and there are better places to get your muffler work done in the town over. Just Google it.

  John McClanahan
3 months ago
I needed a new flex pipe installed on my Honda Accord. They were able to get me in the same day I called, and did a great job replacing the pipe. I would recommend Popular Mufflers & Brakes!

  Gjorgi Hadji Mishev
4 months ago
They got me for oil change without appointment ,. In 30 min to 1 hour a was out plus they did my service engine light diagnostic and look like there are couple more things to be fixed and replaced . My Exhaust Convertor and sensors are bad and some other suspension stuff ,. Overall looks like they really work to fix real problems in your car ,.5 stars ,. Great people scheduled my next visit Monday,.

  Robert Boklewski
5 months ago
I brought my 78 Datsun here where a bolt came off my exhaust bracket. I called and they got me in and fixed the issue in 30 minutes. The guys here are great, highly recommend! I will be back to have my exhaust done on my is250.

  Capt jim mescall
6 months ago
They did an excellent job on my catalytic converter. Plugs and oxygen sensors.They also suggested my brakes get replaced. I did, and my car runs better than ever.The mechanic was Efren. He knows his work.Thank you for the great service

  Antoni Palucki (Tosiex)
8 months ago
Amazing and quick job. I just bought a car with a mufflers delete. I wanted to put them back on. When I called them they told me to come the next day! Job was done very quickly and professionally. The price was extremely low as well. I usually don't write reviews, but this place is amazing. Definitely recommend!

  Matt Guth
7 months ago
I generally don't leave reviews. I called this shop at 9:00am today explaining I needed all four brakes done, rotors and pads. They told me I could bring the car in today. I explained that my wife works and we would need it back at 1130am. They said that was more than enough time to complete the work. Typically places don't follow through on timelines, however, the work was done on time and the price was fair. A different shop quoted me over 200 dollars more for the same work two days from now. And knowing them I wouldn't have gotten the car back until just before the shop closes.Thanks Guys!Service: Brakes

  marek kurowski
7 months ago
Great experience working with Moses and the team. Fast, honest, fair pricing. Recommended for exhaust and performance part work

  Marco Castelli
5 months ago
They put a new converter on my truck .old one was causing a lot of problems. I was very impressed with the fast reliable service.this is my new muffler shop for sure.thanks again .

  Wes
10 months ago
This team is the best - honest, reliable and quick to fix my cars whenever they have had any issues. I use to take my cars to the dealer and after multiple visits that were costly and still didn't fix the problem that I went in for; I gave these guys a try. I have now taken all 3 of our cars/truck to them and I will never go anywhere else. They have been very straight forward and honest in all of my dealings with them. After years of searching for a good mechanic in the area, I finally found them!! I can't recommend them highly enough. Just ask my neighbors, I tell them all to go here.Services: Air & cabin filter replacement, Exhaust, Steering & suspension repair, Oil change

  Nick Olivares
7 months ago
Needed a new catalytic converter. Called end of day yesterday to confirm availability, went in this morning and work was done in less than an hour. I would definitely come back here! Reasonable charges, and fast work.

  Steve Burdan
5 months ago
Great shop! Great pricing! Great service. Moises does a solid job in a timely fashion. Would definitely recommend this business!

  Mark Lichtenberger
7 months ago
Moses and his crew took care of my 88 Pontiac Fiero GT like it was their own car. Clean shop great staff and they know what their doing. 10 stars if I could !

  Sammie N.R
9 months ago
Really expensive here. I don't know how businesses make their prices and their labor rate it also very high. 1 hour of work and it cost nearly a thousand for a new muffler and pipes and some round metal thing to hold the pipe and muffler. Oh my.... I'm giving them 4 stars because they weren't mean or rude, just the pricing is outrageous.

  John Linden
3 months ago
Fair, honest, efficient, great communication along with good work done in a timely manner. I think I found my new mechanic!

  Daniel Mendez
a year ago
Came in to get a new exhaust for my Audi and all I can say is wow they did an amazing job perfect placement and the welding was done perfectly, car sounded amazing after everything was said and done! I definitely recommend to come here!!! 10/10Service: ExhaustService: Exhaust

  Greg benavidez
9 months ago
I called on Friday 7/7/2023 at 11 am fora catalytic converter replacement for 07 Tahoe I was told the price and to come in by 4 pm I was out the door in a hour and a half . highly recommend for cat swap if needed

  Vee Trevi�o
a year ago
CV axle replacedMy car broke down a block from work and a block from Popular Muffler. I let them know what happened and they even helped me push it to their shop! I thought I would need to leave it but they fixed it within a couple of hours. Excellent service, nice waiting room. Highly recommend thm!

  ANGEL LOPEZ
a year ago
Extremely satisfied with popular mufflers & brakesThey have the best customer service!! so friendly and labor very low cost and fast and good quality experience! I can tell the way they explains before they started to work on your automobile.I am so appreciated the way they treat customer like friends... amazing nice and organized very comfortable waiting area nice and clean with a very good Ac system comfortable chair's and a tv .I will recommend this place to everyone who likes to be treated with respect and care for your own carI definitely will continue to visit popular muffler & breaks every time I need to.Thanks again My car is now in a very good condition thanks to you popular moflers & breaks Services: Steering & suspension repair, Auto engine diagnostic, Brakes, Air conditioning, Oil change

  Bogdan Constantinescu
a year ago
I had my exhaust flex-pipe replaced at this shop, after being turned down from Midas, as "irreparable". The job (a difficult welding, close to the CAT) appeared of good quality and was completed in a timely manner. Would definitely recommend this place.Service: ExhaustService: Exhaust

  ri la
8 months ago
Just look at his facility! I don t think any screws get misplaced in such clean and organized outfit! and I got a more than honest deal!! Highly recommend Moses.Service: ElectricalService: Electrical

  kevin arriaga
8 months ago
They performed the work quickly, amazing prices. I will certainly do business with them again. Owners are amazing, clean shop and great location - thanks again Carlos Service: Steering & suspension repairService: Steering & suspension repair

  BZ
a year ago
Check engine light issue was fixed in less than 3 hrs. Moses took the time to explain and show me the issues and the price was quite reasonable. Passed my emmission test the next day!Service: ExhaustService: Exhaust

  Dark
11 months ago
Got a muffler delete done on my BMW 328i, they had it done in 20 minutes with great welds and bends and the quality was amazing, highly recommend!Service: ExhaustService: Exhaust

  Carmen Reyna
7 months ago
A wonderful shop with friendly staff and quality work. The waiting room is lovely and full of beautiful plants to admire.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-4 PM
Sunday Closed

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