1ST CHOICE AUTO REPAIR

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  darsha patel
2 weeks ago
i am leaving my honest feed back . i don t not recomand this place . management was improper service . there is no space on them parking lot on friday they set me up the appointment . i wait there for so long to find the parking . there no rules or regulation . any customer they can blocking parking lot . i don t have other options i reverse my car them mechanic also exit out the car . i had no space . i can t go forward i have to reverse my car .it was touch on other car . it wasn t big damage or anything them mechanic start using abusive and bad language . they don t have any respect or manners how to talk to public. He was scramming very loud . such unethical behavior . if they don t have space on them parking lot why they book or schedule my appointment . i have to pay my break and rotors plus i pay $75 extra . better to go somewhere else . i have to pay $75 extra for them mistake there is no sign in the parking lot. i don t recomand this place. i waited almost 3 hours to replace the break and rotors. don t weste your money there .

  Jake Hathaway
6 months ago
Broke something in the car then denied ever touching it, like I don t know how my car was before I brought it to them. Highly recommend finding another location to do your car work! Brought it to them with no cracks, left with 2! Nice!!!

  Shaik Mohd Rizwan
4 months ago
1st Choice Auto Repair exceeded my expectations! The team was efficient, transparent, and went above and beyond to fix my car. Fair pricing and excellent service make them my go-to for auto repairs. Highly recommend!

  mohammed siddiqui
6 months ago
Good place to repair your Hybrid car or Hybrid battery. I have garage and I send my hybrid cars here to repair.

  S M
9 years ago
Hard working and honest people. They know cars well and do great work. Reasonable pricing as well. This is your go to place. and will continue to go here for any further car repair and any other future maintenance. Why go to a generic place that will lie to you to steal your money. You can even bring your own parts if need be, or let them take care of everything for you. As stated before I will continue to for my current cars and any future ones. :)

  Nicholas Fowler
6 years ago
These guys are great! Convenient, fast, and affordable. Their prices are very fair - I trust them with the maintenance on not just my cars, but even light repairs on my box trucks. Lupe behind the desk is awesome! Very helpful! You can't go wrong with J & J!!!!

  Jasson Cuatepitzi
2 years ago
I have a friend who took his car for an emissions test and they took his good catalyst and put in a foul one instead without his permission. My friend is a mechanic and checked his vehicle right after and said it was compromised. This is not professional and this a such a foul action. This place is money hungry and dishonest

  Jeanette
4 years ago
Paulo is Amazing!!! Best mechanic hands down! An honest mechanic that doesn't try to cheat you and shows you exactly what he's doing as well as does a great job in a timely manner every single time is rare to find and we have found that in Paulo. My brother and I both go to him everytime our cars start acting up.

  patrick driscoll
2 years ago
Have been going to these guys for 15 years.(Old name J&J Repair, off of 83) They can do anything like high level electronic diagnostics, replace an engine or repair a front end. Their prices are excellent. Their new location off of oakton is a little hard to find.

  Rebecca Kelley
5 years ago
I brought my car here to have brake work done and to get new tires. In the shop, Juan talked me into getting "almost new" used tires. Fine, works for me. I get home and my brother looks and sees that there are no caps on them, which prompts him to look closer. Not only are they VERY used tires, but they are the WRONG SIZE for my car. This, after discussing the sizing in the office when I wanted to buy the new looking tires that were in the front office. He checked, said they weren't the right size, but that he had ones just as good in back, that were right for my car. Unfortunately, that wasn't the case. Not only weren't they the right size, the front driver side tire went flat over night.So I call and explain that the tires are the wrong size, and the front tire goes flat. Not only can't I finish a single sentence before Juan starts talking over me, telling me how wrong I am, and how this is my fault, Juan proceeds to tell me that I told him I wanted the wrong size tires put on my car. This man had the audacity to tell me that I TOLD A MECHANIC THAT I WANTED TO BUY THE WRONG TIRES. That upset me, and I asked Juan why he was lying, and he literally screamed at me, called me stupid, the rest wasn't in English so I couldn't understand what he said. At that point I hung up.I call my boyfriend, who originally brought me to this shop, and explained what happened. He calls me back, said Juan told him something completely different and he just wasn't understanding what I was saying, that they'll fix everything, just take the car up there, don't worry. They're going to order me 4 new tires (and I'll pay the difference), but in the meantime, go get the front tire that won't hold air, replaced. I go up, Juan apologizes in person, says he's sorry, it was a communication issue, etc. and one of the guys replaced the used tire with one that won't go flat.The following week, the tires come in, they left a couple messages (it was the 4th of July, i was out of town). That Friday, I call and asked the guy at the front desk to email me over a breakdown of the charges and what tires they're installing. He says he'll ask Juan, and get back to me. No problem. Tuesday, I get a voicemail from Juan, saying he invested his money in these new tires and why do I need to know what tires they are. I call him back and attempt to explain that I would like to know what tires were going to be installed on my car, and how much it would cost exactly. This request doesn't seem odd to me. Most customers want to know what they're purchasing and paying for. But again, but I could barely get a word in while Juan went OFF on me. Screamed at me about how he invested in these tires and now I just want to know the brand so I can go get them cheaper somewhere else, to which I respond, I've already paid $200 toward them, I'm not walking away, I just want to know what I'm getting. He flat out refuses to tell me what the tires are or how much I needed to pay for them. Let me be clear, the man replacing my tires (who already sold me the wrong size tires, and blamed me for it) has a problem telling me what the new tires are or how much I owe for them. When I finally get him calm enough to finish a sentence, I explain that I do want the tires, all I need is the tire information and an invoice. He explodes again, this time, calling me a "stupid baby," a "liar" and more Spanish, which I don't understand. The first time he exploded at me, I was in tears, I'm just not accustomed to being screamed at like that. Especially not from someone I'm paying for a service. I think I was more in shock than anything else, and a little hurt. This time, however, I wasn't shocked at all, I asked him to calm down, repeatedly, tried to say that I wanted to have a conversation, not be screamed at over the phone. I'm not sure he heard anything I was saying, he literally wouldn't stop yelling. At that point I was done, and knew I was out the $200 plus install for the worn/wrong size tires they sold me.

  Bill Scalzitti
8 years ago
Honesty. I authorized them to change out my power steering pump. They called me and told me it was just a leak in the line, and the repair was going to cost less than half what they quoted me. Love these guys.

  Bulldogg Duran
3 years ago
Came to the place for tires, they gave me the option of getting new or used tires, Lupe was very helpful and polite, they specialized on all tipes of Auto mechanic issues and Body work, I recommend this shop.

  Sladjana Radisavljevic
5 years ago
To begin ive been here a few times oil change, brakes I had no problems when it came to that... Always a man named Mario worked on my truck...Now let me tell you I came in another for a rim which he claimed he replaced..he did not..he straightened it out and took my money as if he got another rim.. Than the fool that I am came back in another time for my radiator to be replaced ..I still have the leak which is causing my radiator to over heat and my heater core to stink..I had it towed in cause of the leak he tells me my trans line needs to be replaced..he claims he replaced it ..now I blew my trans... Nothing more but Cons. Getting away with this mess

  Janet Alvira Rivera
a year ago
I just got a tired fixs they looked okay people to me nice and it was not that expensive to fix tire less then 20 minutes there

  Max Payne
2 years ago
I was afraid of damaging my clothes due to heating, but It came out to be great. I like the drop-off service but little expensive.

  markuz007
5 years ago
I have a really bad experience here , this guy named Samuel runs the place with his father.. so this guy Samuel sold me a set of tires over the phone and make me drive 50 minutes to his location.. and he never showed up.. i had talked to his father about this problem and he don't know anything about it.. his son got drunk and didn't show up to work...so sad

  Joseph Joe
5 years ago
The service is amazing Paulo is the best and nicest guy I ever met never wants to get over on you such a good guy and warranties his work parts and labor ... will never go to a different guy ever

  Alex
7 months ago
Poor quality service, careless attitude, unqualified mechanics, scam.

  Redon PG
5 months ago
Good mechanic and honest

  logan greeley
10 years ago
Google got the address wrong. It further south 2 blocks or so by the car wash.Quick oil change, let me bring my own oil. Thanks

  Patrick Gubry
6 years ago
fast, reasonable prices, and nice. Took extra time to call around for some transmission quotes just so I would know.

  Abdel Fane
7 years ago
Pretty good guys and efficient. They even have a CC machine unlike any other mechanics I've ever been to.

  Raheem Lopez
2 years ago
MAKE SURE YOU CHECK YOUR CATALYTIC CONVERTER BEFORE TAKING IT TO THIS LOCATION BECAUSE THEY STOLED MINE AND PUT A CHEAP ONE I NOTICED THE SAME DAY. AM SURE THEY ARE DOING IT TO EVERYONE MONEY HUNGY PEOPLE.

  Asim Q
a year ago
Good Reliable People In Town Thanks Shafiq Bhai Allah Bless YouService: Electrical repairService: Electrical repair

  Emma Nurgazieva
6 months ago
Best repair shop

  Edgar Vazquez
4 years ago
I found the tire i needed but they didnt respect the price they advertise.

  Ali Hassan
4 months ago
Great Guy!

  Dago Acevedo
3 years ago
Good work fair price, my go to place!

  Jorge Tapia
8 years ago
They know whats wrong with the car and show you the problem.

  Ammar Shaikh
6 years ago
Owner never there mechanics don't won't to work...