Rister's Automotive & Transmissions

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicki Cummings
5 months ago
Spent $1600 getting my rack and pinion fixed. Get my car back and told I have power steering problems. After my car had been driven to a different shop for an alignment. Once I got my car back I checked the power steering fluid it's empty. Added power steering and amazingly it works great. Thanks for trying to tear up my vehicle more! Do not use this shop unless you want more problems than you had to begin with.

  Timothy Pruitt
a month ago
They work on Audi & BMW & all cars. Im thankful for their business very knowledgeable & experienced. Will be take my RS7 & S6 Audi back for service & any repairs.. Tim Pruitt

  Brian Beauchamp
3 months ago
Great communication and customer service with a down-to-earth Common Sense approach. No pressure sales and honest recommendations. I would recommend my friends and family to Rister's.

  Sean Bechtold
a month ago
Had them look at my Nissan just to tell me the transmission was bad and that they don't work on Nissan transmissions lol. They could have told me they don't work on that kind of Nissan before they put it up on the rack and charged me a hundred something dollars.

  David Pace
3 months ago
Very courteous. Work was done as promised, and much less expensive than the dealer.

  Dave Herzog
8 months ago
As a shade tree mechanic I goofed up my Sierra transmission lines. Lost 7 quarts of atf on my floor!! Ugh!!!!Called Rister for help and they were able to tow my truck in that afternoon and have my truck repaired perfectly the next day.The cost was more than reasonable and way less than expected. The folks were very personable, friendly and professional. These are definitely my GO TO guys whenever I need other repairs.

  Bryan Malone
a year ago
I used Risters when my daughter's car was stranded in Alton on her way back to Ohio. I was recommended by another local shop that was highly complementary of Rister's transmission work. I quickly learned that I could trust them and that they were very thorough in all they did. It was a lot of work, but they did the job at what I felt was a fair price and I was confident that I could drive her car back home after they made the repairs. I would highly recommend Rister's to anyone needing work on their vehicle in the St. Louis area.Service: Transmission repair

  Kelly Moore
3 months ago
Great service! Everything was explained before any work was done.

  Leonard Jacoby
5 months ago
They were very professional and explained everything to me in detail thank you for the great workService: TransmissionService: Transmission

  Sheri Cranmer
6 months ago
Risters takes really good care of my vehicles and the pricing is outstanding. Highly recommend for all you vehicle needs.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Tire rotations, Auto tire replacement, Air conditioning, Auto maintenance, Oil changeServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Tire rotations, Auto tire replacement, Air conditioning, Auto maintenance, Oil change

  Jsne Snyder
6 months ago
These folks are great. Listened to my crazy rants, put them together and wow my issues were solved.

  Vaclav Bares
6 years ago
I had to bring my car there to find out what the dreaded service engine soon light meant. They were very thorough in their work. After a week of driving the car the light came back on. They believed it was something to do with the senor not being reset all the way. I dropped it off for another day. They worked on it all day. Not only did they spend hours looking at it, they took my car to get an emission test as I had one coming up and was worried about the light, but they also adjusted the rear breaks I had previously had installed earlier in the year to stop the noise from happening. I did not get charged for any of the additional work. The place is family owned and although I don't know much about cars I do feel as though I received trustworthy customer service. I will be taking my car there in the future.

  Evelyn Dunston
2 years ago
Called based on a recommendation from my neighbor. My major issue had to do with the radiator leaking. I was called each step of the way as they looked over my older truck and found some repairs that were needed. Very pleased with their professionalism and service. Another reason I am so pleased, I had a turn signal that was not working that I failed to mention, to my surprise when I was driving away, the turn signal had been fixed. I then knew, beyond the shadow of a doubt, that my truck had been thoroughly checked out from one end to the other.Services: General repairs & maintenance, Oil change

  Ashley Balicki
8 years ago
A little less than a year ago, I was referred to Rister's Automotive after getting some body work done on my car. From the minute I arrived at Rister's, the staff was very courteous and quick to help. I told them my concerns. Jason is, by far, one of the best mechanics I have been to. He offers many solutions and is realistic on what my car needs. There is no hassle or pressure to replace things that don't need to be replaced like a lot of other places do. My questions have always been honestly answered and I have been able to better understand my vehicle. The passion for concern for safety and customer satisfaction is fantastic. They keep their word if something goes wrong and they are always respectful of my vehicle. I am thankful for Jason understanding the love I have for my car and for being super clean when working on it. The whole staff is just wonderful. I wouldn't go anywhere else. Any time I have needed them, they have been there. I couldn't be more impressed with the service that is offered here. Thank you all for helping me keep my car healthy, running and long living. My dear friends in the Alton area, this is the place to go. I do not trust anyone BUT them to work on my car. I give FIVE STARS AND TWO THUMBS UP!

  Jeff Hoerr
a year ago
Replaced front brakes and rear brakes on two different occasions. Work performed promptly and charges were as indicated. Very pleased with the work.Services: Brakes, Auto maintenanceServices: Brakes, Auto maintenance

  Tony Davis
3 years ago
Rister's automotive has done great work for all the work I've had done on my car . From the transmission to tune ups & oil changes . They were very professional & polite . If you need work done they have my stamp of approval . Thank you guys !!!Services: Transmission, General repairs & maintenance, Auto engine diagnostic, BrakesServices: Transmission, General repairs & maintenance, Auto engine diagnostic, Brakes

  Ashley Hanneken
3 years ago
I would have remained a loyal customer and always go here for my repairs, until having so many issues with them not staying true to their word. I went there to have the starter on my truck replaced.I had an issue come up with the thermostat gauge not working. I know the two are not related but when Dwayne and Candy followed up with me I explain the problem and that it had been working fine for the many years I had been driving the truck until then, so I just figured something got bumped, especially since I know the mechanic. Dwayne and Candy told me to bring the truck back in and that they would take care of it. When I brought the truck in that lady at the front desk was very defensive and spoke down to me even after explaining the conversation where I was told it would be taken care of. It is a very minor thing for them to do and a very major thing for me to have working on an older truck with winter coming. Dwayne and candy have followed up with me again and I responded honestly about what happened, which left me with no return response from them.

  LaDonna Ostendorph
8 months ago
They were honest, upfront, prompt and went above and beyond to make it as easy as possible.Services: Auto exhaust system repair, Auto engine diagnostic, Auto engine tuningServices: Auto exhaust system repair, Auto engine diagnostic, Auto engine tuning

  Marcy Bosoluke
3 years ago
The staff is very knowledgeable and fair. I felt comfortable with the price quoted and time to finish the job. Would recommend highly, and will definitely use them again in the future. Thank you.

  ryan welling
4 years ago
My truck is running better than ever. I had quite a bit of work done and they worked with me every step of the way, Plus they are locally owned so the money stays in the community. Thanks for getting me back on the road

  Brandon Michael
5 years ago
Took my car here a while back to get the transmission checked. They gave me a detailed list of everything I needed changed aside from the transmission, which needed to be replaced :( the guy even stayed after 30 minutes to talk to me about options to take care of my car. It was too expensive for me to do at the time but at least I figured out exactly what was wrong with my car.

  Lenora Webster
a year ago
Good service ! They did a fantastic job and no more trouble after they repaired the car. Very friendly!Services: Steering & suspension repair, Steering & suspension replacement, Auto brake repair, Wheel alignmentServices: Steering & suspension repair, Steering & suspension replacement, Auto brake repair, Wheel alignment

  Tonya Piner
a year ago
Treated me like family while making sure my vehicle was repaired correctly. Feels like driving a new truck!Services: Tires, Steering & suspension repair, Auto water leak repair, Brakes, Air conditioningServices: Tires, Steering & suspension repair, Auto water leak repair, Brakes, Air conditioning

  Hazel Davis
6 months ago
Where else can you go and drop your car off get a ride home and it's just around the corner from your house. I love this place and the people who work there. Candy and her employees have a good sense of humor.

  Mike Marfell
10 months ago
OUTSTANDING Work done by everyone @ the shop. Been keeping my suburban humming along since 2005

  Lera Matzen
5 years ago
I live nearby and I use them to drop my car off and walk home. They are very good but I think they can be on the expensive side. So if you can afford it I think you can't go wrong using them.

  Jane Brandt
5 years ago
Car repair is expensive, and it is worth doing right. Rister's has always given us good service. I trust them to know what my car needs, and that is not always true at other repair shops.

  Dianna Sumner
10 months ago
Very personable, responsive and knowledgeable!!! I would definitely recommend.Service: TransmissionService: Transmission

  Helen Hart
6 years ago
Very friendly and helpful let you know exactly what your vehicle needs and gets it done fast they also work with extended warranty contracts

  dana nall
a year ago
Folk's we're very nice an helpful outside of fixing my car. Ty Dana Wilson