O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  PapaMurph25
10 months ago
Came through here with a car that I just bought. Danny helped me so much, she printed all my codes out and told me what they meant and let me use her tools to install a new battery! Great customer service!

  Lee Frazer
4 months ago
Guys at this location were incredibly helpful with my truck battery, going above and beyond to diagnose an issue I was having.

  Goers Amelia
4 months ago
The workers were polite and got the right part for me

  Roland Sanchez
3 months ago
Better place than most auto parts stores in the area.

  Prepping In Progress
a year ago
This O'Reilly Store is awesome. Had to do some emergency repairs to our truck. They were amazing loaning us every tool imaginable. I ended up buying a full set of everything we used in order to repeat the repair if we needed to do it on the road. Great customer service and helpfulness earned them an extra sale of over $100 in tools.

  Derrick burgess
a year ago
I had been to this O'Reilly's store on several occasions and had been treated fine but today 11/26/22 the assistant manager Mr Keven was in a bad mood. He actually made me feel small/subhuman for what I saw was no reason at all. I called the store to see if the had a strut in stock because I ordered and paid for it from Auto Zone but they didn't know where it was in transit. A gentleman at O'Reillys confirmed they had it and would price match it. I get to the store and simply asked who was it I confirmed with because I didn't recall the name. From there it was embarrassing, Mr Keven told me, "It wasn't me!" with a tone that wasn't nice at all. I replied, "I was just letting you know that I verified this on the phone before I came and I spoke to a male here. There must be someone else here." Mr Keven told me again,, "I said it wasn't me the first time!" with a tone that again wasn't nice at all. He then went to another employee and began to whisper and by the smiles on their faces I could tell they were referring to me. Feeling terrible at this point I went to where they were and said, "I would be the first to apologize even though I don't know how we got here and if you don't want me to return to your store just let me know?" He said I could come back but ignored my apology and continued to look up his personal purchases comparing them to the employee that was also laughing at me. The young lady that helped me get my purchase was the best employee in the store, she defused the situation by being exceptional! She also told me he was sleepy and having a bad day. I think he'll past this behavior on to other employees being the assistant manager. It will tell them it's okay to be rude to customers! I have a commercial account with O'Reillys and other parts store but I've never been treated so poorly! I did inform customer service but I also want to warn anyone who goes there! Get

  kay
a year ago
The manager Shawn isn t friendly. I expect better from someone in leadership.However, the young lady Danny, she s nice.

  Crystal Staggs
a week ago
Boys go out of their way to help me

  Keota Emery
10 months ago
The staff were friendly and polite and very helpful got what I needed and didn't have to wait

  Erica Chafin-Nichols
a year ago
They Employees were very polite and was there to assist u if u needed it. But to me any parts store that has genuinely nice polite people who are running it then it's the best store In the world besides the shoe dept. lol

  Brittlynn Royce D.
a year ago
I love Oreillys. They always sell me the part I need and never try to upsell me. But sometimes it would be nice if they did so I wouldn't forget something as silly as coolant when I'm changing my thermostat out. Lol. Seriously though, they're great and knowledgeable and always willing to help me out if one of my ideas wasn't right.

  Cynthia Sanchez
a year ago
These guys are friendly and helpful every single trip in. Grateful to have such a great small town vibe in there.

  Addie Tuetken
4 years ago
Alex and Brandyn were awesome. Found us exactly what we needed in one trip. Both were parts that we would have had to order online and wait too long. We were able to get our car fixed that night since they worked so hard to find the last piece in store. Thanks again guys! We will be back!!

  Mickey Henry
3 months ago
Love this place no complaints

  Lane Bennett
a year ago
I do a lot of business with O'Reilly's and the other guys these guys are very efficient very thorough and very concerned about what you're trying to get I would like the place very much

  Shayne Mundy
3 years ago
Love this place they re very efficient and don t just let you stay in there while they jabber jaw like AutoZone does. The prices are always very competitive and usually the cheapest one. The stores are clean and very organized and ergonomically correct to my stature.

  Brandin Olsen
a year ago
They Don't answer the phone, they just ask you to hold and then never come back.

  Shelbie Boswell
6 years ago
The guys are nice but I had to pay for a special order that was only supposed to take 5 days.. when i went in on day 7.. they said the company they ordered it from lost it.. they then reordered and said it will take three days... that was 4 days ago.. it's been a total of 12 days on a 5 day shipping... Not happy this time around...

  Daniel Chatman
4 years ago
I know I can't speak for every O'Reilly's around but this place is the best the service is second to none the people greet you as you walk through the door there is someone always at the counter they always know what they're talkin about I'm pretty sure these people are like a class mechanics or something I don't understand is this a great place to go when you already having a bad day

  Rich Dailey
2 years ago
I go to O'Reilly's out of convenience at times but as the reason why I stopped going there I went there several days ago and the service was horrible there was a black fellow waiting on people and there was other guys in the back never even come out and when they did they walk back ignoring everybody else wow customers waited and waited I like O'Reilly's but the customer service sucks.

  Z S-B
a year ago
Had both parts I needed in stock. Great staff, very helpful.

  David Spiroff
10 months ago
99% of the time they have what I need. And at decent prices.

  Gary Well
4 years ago
Purchased a cabin filter and air filter. Alex was the employee who waited on me, he was nice and efficient in getting my items. Fast service appreciated. Thanx

  Scott Jones
8 months ago
Good customer service and very helpful.

  Diane Branham
7 months ago
We can usually get everything wr went there to buy.

  Joel Fernandez
3 years ago
Great store the guys are hard working And always wanna help you get the job done in any way they can unlike the lazy people down at A.Z. Who have very little knowledge and just want to get you in-take money -out

  Markwcopesr Cope
3 years ago
Went to get breaks from O'Reily's had what I needed, did notice the shelves we're a little empty on other items, so me and my grandkids had fun putting them on.

  Scott Davis
a year ago
They have an excellent and knowledgeable staff, they've helped a lot this past week

  Oscar Wright
3 years ago
Got waiting on quick it was not crowded service was great she helped me a lot O Reilly's Was definitely on their job today

  Chris Siglar
2 years ago
The place I go for parts on most repairs I do on my car. It's a mustang so its a lot, always a nice knowledgable staff that are always very helpful with any questions I have.