O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Law Trafalgar
3 months ago
Car wouldn't start in the sub zero temps, walked in and Johnathan came to let me in, got me the battery I needed and when he found out I walked (not a super far distance) he offered me a ride back home. Reminded me the correct way to remove the battery, I replaced it and the car started right up. I drove back with the dead battery to get my deposit back.Johnathan was very helpful and friendly as was the other man working the shop, that allowed him to give me the quick ride back home in that nasty cold weather. Thank you guys!

  David Stone
5 months ago
Shout out to Joe, stopped in for a water pump and a few other things. He was a great help to me and my fiance getting us just what we needed and saved us a couple bucks. Thank you Joe! Car is fixed and my Fianc� is very happy, so I am happy. Great customer service

  Elizabeth Klbecka
a year ago
The staff is always very helpful and quick!! Johnathan has helped me many times. When I purchased a new battery for my key fob, he changed it for me. And today I needed to purchase new windshield wipers. Any help me pick which ones were right for my car and help me install them!! Highly recommend for anyone needing assistance with car things!!!

  Tristin Marie
9 months ago
I have been to this location multiple times and the staff is always so helpful! I was unsure of what I was looking for specifically and Jonathan came out to my car to make sure I was getting the right parts for my vehicle! He was incredibly helpful and even brought the parts out to my car because they were heavy! I will only be shopping for car parts at this location, the service is just too good! Thank you again Jonathan, I appreciate the help greatly!

  Jordan Smith
11 months ago
Great customer service I came in to replace my battery and this Awesome guy named Jonathan was really welcoming and attentive to what I needed done and he did it in 3 minutes

  Brad Andresen
a year ago
Staff is always helpful. Never have long lines here and they stock a wide array of parts. Happy to have a quality auto store on the east side of Algonquin. I'll keep coming back for more supplies due to the good service and the location.

  ewa mrozek
11 months ago
Can t THANK YOU enough for the help I received! The manager of the store help me with my dead battery. I bought new one and he installed it for me, saving me hundreds in towing. Thank you very much

  Stephanie Carlson
3 years ago
Chris was AWESOME this morning, helped me install my new wipers and clean off ice. System was down and had to take .y transaction manually, but kept his patience and make it a pleasant experience. This is not the first time Chris has assisted me and each time he has given wonderful customer service. Thanks Chris!!

  Jean Rocuskie
4 years ago
Christopher and Travis are great guys, knowledgeable, and just good people. Christopher changed out my headlights for me in freezing cold, and it was not an easy job, the bulbs are in a difficult spot to reach. Pleasant attitude, not one mention about the cold, refused to take a tip. I will definitely be recommending them to family, friends, and anyone else looking for trustworthy service, really above and beyond!

  Mary Klein
3 years ago
Nick and Chris were great. They changed my headlight. It was pretty cold out today. The employees here have always been professional and helpful to me.

  Roy Finch
3 years ago
Been there 4 times since it opened. They always get it wrong. Only reason I go there is it is so close to my house. Not anymore. Today it was wiper blades for my car. They sold me the incorrect ones then when they couldn t find ones that would fit the associate asked why do you need new ones anyway . Asked for my money back and got the correct wiper blades in 2 minutes at another store where I will continue to shop from now on. Never trust everything the computer tells you.

  joe miles
3 years ago
Ordered a valve cover gasket for b18b, they gave me the incorrect gasket, for a b18c. Upon realizing the mistake I called and was told I could return the gasket with the opened packing. Went to the store to return and was told I m all of a sudden not allowed to return the $40 gasket that wasn t even the one I ordered.

  ME-MODS
3 years ago
Called to ask if they had in stock a specific type and color of paint , I was told my best bet is to come down to the store .... Horrible customer service, suggesting I come down to see.... thats why I called you raid construction is a 30 min delay each way.Thanks kid who answered my call and couldn't be bothered to check and see if what I needed was even in stock but ill take my business elsewhere fpr horrible service like this.

  Peter S
5 months ago
Carpentersville much better than Algonquin.

  K T
a year ago
Thank you Jonathan for your input and advice!!

  Irene Cragg
5 years ago
Great service knowledgeable staff and very polite

  Carol S.
2 years ago
Great service and very helpful professionals.

  RON M
5 years ago
Great service very friendly.Welcome to the neighborhood

  John Tyson
3 years ago
Awesome service and very patient and helpful

  Gar Ventures
2 years ago
They are lazy they don t help consumers with everything

  Anthony Spillone
4 years ago
Great staff and great Assistant manager

  charles Perrott
4 years ago
Friendly people. Quick to find the parts I needed.

  Jeffrey Shaw
4 years ago
Great place and friendly people.

  theoldfart
2 years ago
Very friendly and helpful

  Joe Mathis Iii
4 years ago
Huge selection, right price!!!

  Manny T
2 years ago
Pretty good place

  John Friedman
4 years ago
Great staff