Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brooke Johnson
a month ago
Justin is great! He is so knowledgeable and he shoots you straight and tells you like it is. He is definitely not the guy who will rip you off like some mechanics can do - he will actually call out people who have steered you wrong and tell you when you actually need something vs. when you don t actually need something. His prices are so fair! The shop is small and local but don t let that steer you away. We will keep trusting Justin with our car(s)!
Drew Foster
a month ago
Justin fixed my truck and did such a great job that I brought my car in. He keeps you informed on everything and his prices are fair. I will definitely tell all my friends about him and his shop. Thank you Justin
Cat Feistner
a month ago
In a pinch Justin fixed our engine code issue. He is true to his word, faster than expected, fair price and excellent customer service. Highly recommend.
Red H
4 weeks ago
I called to ask for an oil change and the guy said he'd be done in about 45mins and could do my oil change today. I live an hour away, but was already in twin and waited the 45mins before i drove over there to get it done and nobody was there. Doors were locked and they no longer were answering the phone. Very disappointing as I live far away, only wasted time in twin to get it done, and really needed the oil change. I ended up going somewhere else, and those people were great. Here, not as much sadly.
Forrest Hare
4 weeks ago
One of the best shops in town I would recommend this place!! I needed some engine and brake work done on my truck and brought it to one stop and got everything fixed for a great price with exceptional speed!!
greg greg
a month ago
Absolutely amazing staff. I shouldve came here instead of Les Shwuab because they would ve been done in 3/4th of the time! Amazing service I definitely plan on coming back for the tune ups!
Jenny Crockett
4 months ago
Justin did the work we expected and more! Got our car up and running ASAP! He kept us updated and the prices were beyond fair! Thank you Justin for saving the day!
Carly Ethington
3 months ago
Justin is amazing! Fast, reasonably priced, and a pleasure to deal with! He has our family's business locked in!!
Cindy Roerig
8 months ago
I ended up stranded in Twin Falls with a vehicle that wouldn t respond to my key fob, electrical wouldn t turn on, and couldn t even open the rear door. I assumed it would need a new alternator. Justin was the first mechanic I found who had time to look at it. Got it jumped and brought it to Justin s shop. He d ordered an alternator for it before we even got there! It ended up being a wire that has come loose. Justin was honest and quick.Service: Auto engine diagnostic
bad andy
a year ago
My favorite truck broke down on the freeway...my transmission decided it didn't want to be a part of my life anymore (it was a sad day for me). These guys not only came out to get my truck, but they didn't waste any time doing it! They had to order a transmission to replace my old one. It took some time for it to get there, but once it did, they got it right in and called for me to come and get it. Transmissions are kind of spendy, but the owner gave me one hell of a deal! I had price-shopped to get an idea how much everything should be (I hate getting ripped-off) and his price came in WAY below what everyone else would have charged me! I waited about 6 months to post this just to be sure I wasn't going to have any problems with it.....guess what? My truck is STILL going strong without any issues! Hopefully I'll never have any vehicle problems again, but if I do I'm bringing my business back to them! Thank you guys!
Mark McMurdie
3 weeks ago
Even though he was not able to fix my issue, was not charged for the two weeks he had my car working on it.
Sasha Lozada
9 months ago
I was very pleased with the customer service, compassion and fantastic job they did on my car! Very reasonable prices! Communication was great throughout! Definitely recommend!Service: Auto engine diagnosticService: Auto engine diagnostic
Kymber Murphy
8 months ago
Justin is a great guy and really knows what he's talking about when it come to cars. He fixed my ac and he didn't give up to solve the problem. i will never go anywhere else!
steve pasas
8 months ago
I broke down, and Justin took the time to look over my truck even with a busy schedule .His front desk is wonderful people as well.Very nice and honest Team!
Larissa Macfarlane
2 years ago
I'm so grateful for this shop. We happened across each other when they came to tow my car through my insurance. I was really in a bind because it's our family car and our other vehicle is not reliable. I was trying to get a fix as soon as possible. Justin offered right then to take it to his shop and fix it. They worked quickly and even offered to bring the car back for me because my husband wouldn't be off work until they closed.Unfortunately, I was still experiencing the same issue a day later and even though Justin was incredibly busy, he was finally able to come and take a second look and brought it back to his shop to figure out what was going on. The issue took a while to finally diagnose, but I'm really grateful he has been able to see it through!!I will say the communication can seem distant. . .but I have experienced great customer service from this shop. Stick with them and give them time and patience to work with you and they will make it happen!Edited to add: The fixes done the first time were great and got my vehicle running again, but the sensor in the fuel pump broke which left me with another issue from the first fix that was done by the shop. I got in contact with Justin and asked if he could fix that and he got a new part that got it working without charging me any extra. I'm super grateful!Services: Electrical, Auto engine diagnostic
Jessica Thompson
11 months ago
We are so greatful for One Stop Automotive. We had an overheating engine on our truck camper and he was able to fix us up so we could get on the road again. Very honest and kind. Thank you so much for your help.
Jacob Thompson
2 years ago
Don t use this place you ll get scammed. Justin did not complete the job then lied to me about it. Even opening new parts and covering them with oil so they looked like they were replaced, he s a liar and has no issue doing so. Took 2 weeks to do a 3hr job that he didn t even complete. Also don t expect to have communication about your vehicle as I had to practically call every day to get some kind of status on my vehicle. He does not charge a lot for work and his work shows it, do yourself a favor and spend the extra money atleast you know it ll be done correctly.
Braden Bennett
a year ago
My car had a horrible squeak upon starting that would eventually stop after it ran for a minute. They diagnosed it and offered a reasonably priced fix. They even came and picked it up from me. I would definitely use them again!
Josh Mosier
a year ago
My car broke down while traveling on a business trip through Twin Falls. I was lucky enough to bring my car in limping to one stop automotive. They cared enough to understand my situation and expedited my service without me having to ask. The service was quick and competent. Special thanks to Justin and Marsha for showing care for someone just traveling through!!
Jake Cartwright
3 years ago
I use Justin and his crew for my vehicle repairs. From belts, hoses, power steering pump, brakes, window regulator, vacuum leak, oil leak, filters, oil changes, etc. He s repaired an Acura of mine, and also a Volvo. Justin even came to my house once to help with a serpentine belt replacement (I got it off, I couldn t get the new one back on, Justin saved the day). Easy to communicate with, quick service, fair pricing, and overall good human beings. Katie is always great to talk with as well. I would definitely recommend this auto repair shop to others.
steve bowie
2 years ago
Our car broke down they came and towed it to their shop and immediately started working on it !! Within one hour I knew that the water pump was bad which they started working on it right away. Within a day my car was fixed and it cost $ 300 less then another shop was going to charge. I would recommend them and do to everyone. Justin kept me informed on the progress throughout the day. Later I had him fix a door that wouldn t open and agin his quickly fixed the problem. I recommend them he is trustworthy and reliable and his prices are reasonable. If your broke down on the road he will send a tow truck to get you and take it to his shop and get it fixed. I wouldn t take my vehicles to anyone else!!!Service: Auto engine diagnostic
Mariana Fieraru
3 years ago
New Year's EveThat's when my car decided to quit on me.In my garage.At least it picked a good place, right?One Stop Automotive people came over and rescued me.Justin offered to repair the car that same day.I told him NO go be with family.The repair can wait til after the holiday.Will certainly use One Stop Automotive again.They have reasonable prices.And it's truly one stop: towing, repairingThey even delivered the car home to me.Thank you!Service: Battery
Orchid B
2 years ago
Very professional, respectful, and timely. I have a Swedish brand car so I was expecting high prices and waiting a while to get the part that needed replacing. I was delighted when the mechanic was able to get the part in a day and was a very reasonable price! I will be going here for my automotive needs and I highly reccomend you do as well.
Ronald Winterton
7 months ago
Wonderful to work with and had a great experience. I feel like what I was charged was fair and I would defiantly recommend them.
Kyra Murphy
4 months ago
Justin does precise work , very reliable , definitely would remmoned to anyone , thank you !Service: Oil changeService: Oil change
Lori Wattigney
2 years ago
If you are looking for a GREAT mechanic with EXCEPTIONAL customer service. You need to use this shop!!!!If I could give Justin and One Stop Automotive 100+ stars, I would, WITHOUT a doubt!!Where do I begin....My journey with Justin started as the traditional break down in the middle of the night, on a long weekend. I am relatively new to town and have not established a mechanic. Justin and his crew came highly recommended to me by Chris at JC Towing.Let me see if I can condense my story...... I have a old 05 Chevy Equinox with over 165K miles which had overheated. Because of the age and mileage, this vehicle is a fickle beast. After repeated trials, tribulations, tows, pick ups and drop offs.Justin and his team, refused to accept anymore payments for additional parts and services rendered. Much to my dismay.The problem that I experienced, was no fault of his of workmanship or parts. My car is old and needs some extra TLC for time to time.Justin continuously insisted that my satisfaction is his number one top priority.You have earned a customer for life. THANK YOU!
Mitchell Slutzker
2 years ago
These guys are life savers. I was on my way through Idaho and my alternator gave out. The techs here started working on the car right away. I was able to walk less than a mile and get a great meal during the short time it took them to find a new part and install it. Just a couple hours later and I'm back on the road. Thanks guys!
Robert Speer
a month ago
Great service!! Would recommend to anyone.
Cody Armstrong
a year ago
He is really good at what he does fair on his prices and always kind to his customers highly recommend I send him work as often as I can thank u Justin Services: Transmission, Tires, Auto engine diagnostic, Brake service & repair, Oil changeServices: Transmission, Tires, Auto engine diagnostic, Brake service & repair, Oil change
Sinuhe Montoya
2 years ago
Let me start by telling you that the shop is in fact an honest shop, there's zero doubt in my mind about that. In the past they gave me suggestion to not do expensive work that would have been in vain, so I cannot discount that because it says a lot about their character, which of course is critical.Having said that, their customer communication is extremely poor. On the day of scheduled work, they bailed on my work request AT THE LAST MINUTE. The phone number in their google page is apparently not a good number to use.The look on their faces of 'we don't care' was enough for me to take my business elsewhere.Service: Tires