Middlekauff Ford Lincoln

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  lane lehrke
a month ago
I had a truly great experience from this dealership one of the easiest truck purchases I have done.Thank you so much to Gage Silva and the team !

  Erik Neilson
6 months ago
Oil change and tire rotation. 2 hours and 15min. Not exactly "Quick". Everything else was ok. This wasn't a drop in; they scheduled me at this time. Disappointed customer

  Ryan Grether
a year ago
Tired of them not completing everything they said they would. This is the second time I asked for them to rotate my tires and they did not. I was not the only person to have the issue while I was there. They were super nice to her and gave her a discount on her next service. They didn t seem to care for me. They had a great office lady before and since she has not been there it has gone down hill. People run around like chickens with their heads cut off, customer service is there sometimes, and they do not follow through with what they commit to do.Service: Oil change

  Matthew Thompson
a year ago
They got me in quickly, which I appreciated, but the oil change was comparatively expensive, and they didn't bother to top off the DEF or even ask about it.

  Teddy Marshall
5 years ago
These people at this location went above and beyond to help me. After going through Rocket car wash well it ripped my mirror off and of course they (at rocket are never response able for anything). The first thing I did was went to the Ford dealer ship. I saw they were busy so I thought this was going to take a while and I was on my way to Boise to work. Right away the service writer acknowledged me and I explained what had happened. He right away got a service technician to take a look at my mirror. The service technician took my car back and within a 15 minute period I was back in business with my mirror attached (I might add it was an electric mirror). This experience took a total of about 20 minutes. I would like to THANK ALL who were involved in getting me back on the road. I had ordered a part I needed for my car. The next day my wife went down to pu the part for me. As she came into the building this really nice gentleman opened the door for her, as she was leaving AGAIN this rea ly nice gentleman opened the door for her. I would like to THANK the people that helped me out and to the person that treated my wife as a princess as she is to me.THANK YOU TO ALL.I HIGHLY RECOMMEND THIS BUSINESS.

  S
2 years ago
They do a good job however this last time they told me I needed new tires even though my tires are barely 2 months old. They did mention they had new guys but its still is interesting that they put that on there, someone should have verified.

  Juan Juarez
2 years ago
Wow love the customer service here. They always are spot on in the service department . Everytime I've had an issue it is resolved quickly and professionally.

  Karen Green
2 years ago
Took my car into them because I needed new tires and brakes and they were awesome would definitely recommend them and we'll be going back

  cody edie
8 years ago
I have had my car serviced here twice now, love the customer service Carlos and Leo offer. the techs are knowledgable and can't beat the price for their oil changes.

  Tyler Mink
5 years ago
David and everyone was pleasant to work with. When an issue came up, they promptly looked into the issue and came up with a solution. They offered if it happens again, they would look deeper into it.

  Curt Thomason
3 years ago
Terrible customer service. My vehicle was left unlocked after closing. When I asked them about it the next day they would not accept responsibility. They told me that I can no longer come there and that I would need to go elsewhere.

  Susan Olander
2 years ago
1st time user for oil change. The pricing was great and the service was great. I will be returning.

  Kathie Gallaugher
4 years ago
Walked in without an appointment for an oil change. They got me right in, even rotated my tires in about 30 min! Thank you!

  Kenneth Hughes
2 years ago
Service writer Cody was a great help getting my broken coolant system repaired so I could finish my return drive home. Great place !!!!!!

  Dave Shutler
5 years ago
Awesome experience, and I was only there for parts. Treated me like I was somebody and not like a nobody. Will definitely go back.

  Michael Neely
4 years ago
Amazing help, very quick and very efficient. We had to take off a damaged shield and they did it for no charge. Thanks guys.

  jessica Zimmerman
4 years ago
They are fast and the price is very reasonable way cheaper than jiffy lube.

  Elizabeth Gonzalez
4 years ago
Good customer services, need to have more discounts frequently for oil changes

  Ken White
3 years ago
Service is great and they let you know what to expect to pay before you leave.

  senee sibley
3 years ago
Very helpful. Also friendly and didn't have to spend alot of time there

  Mike Mckay
a year ago
I was in an out 15 minutes good service.

  Doug Swank
a year ago
Great service, friendly people

  John Wrobel
5 years ago
engine serviced didn't check coolant left it low

  Jason Coombs
4 years ago
Got my keyless remote working, free of charge.

  Shirley Davis
5 years ago
Help with learning I had over drive in car

  Gib Brown
4 years ago
Great place to get service at.

  Tony C
2 years ago
They did what they promised and on time.

  Dan
5 years ago
Fast oil change. Nice folks.

  Rob Heidemann
6 years ago
Excellent service here!

  Bob Horton
3 years ago
Always friendly and helpful