Costco Tire Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chantz Lund
a month ago
I scheduled an appointment to get my seasonal tires changed. I had to get off work early to get to the appointment. Once I arrived I was told that they could not change my tires since they weren t Costco tires. They said it was why they offered a cheap price. I told them I would pay more since I took off work and needed to get them swapped regardless. I had no idea about this policy and still they refused to offer any service or help. I also had not bought the tires since they had come with the car so I had no idea if they were Costco tires or not. In the future I will not consider buying Costco tires because they could not help me out this one time.

  Kalem Olsen
2 months ago
I m not one to leave reviews, especially poor ones, but every time I ve visited this Costco tire center I ve left frustrated. I bought new tires from them last fall and came in with my specifications and asked for help choosing tires. When I came in to get them installed a week later, a different sales rep told me they were too oversized for my car and asked if I really wanted them installed. When I told the rep that they had picked them out, he back tracked and said they d be fine. Today I came in for a rotation and they called me after awhile asking me for my keys, which I had given them and they d misplaced. It s taken twice as long at each appointment than they ve told me when I ve gotten there, which is hard with a cranky toddler and thawing food.

  Stephen Morley
3 months ago
I really hate leaving this rating. It s not the people or the quality of work by the people in the tire center. It s Costco not having enough people to work.The scheduling system has availability but they are always 2 or 3 appointments behind because there are on 3 people working and one of those guys has to drop everything to work the front desk.Costco no longer cleans the tires when they balance the tires so it affects how they get balanced.The tires are less expensive but the services are lacking and that makes it more difficult to go there.

  TenToezDowN Movement
2 months ago
I wanted to give a shout out to "Kenny" for he was the 1st gentleman I spoke with on the phone When I called in. He was Not only helpful but professional and welcoming at the same time He assisted WithScheduling my appointment same day too put tires on I then Called in again On my way in and spoke to conrad letting him know I would be a few minutes late He made it painless and said we will see you when you get here. Upon arrival I parked in the wrong spot as well as Approached wrong door, I Then was greeted by kenny He told me don't worry about parking Helped me check in and Get the ball rollin 5 * customer service thanks again guys-Coop#TenToezDowN #Movement #goodbuisiness #tireshop

  Nate Hart
5 months ago
Convenient, priced well, but the time I was told - 75 minutes (1:15) was off by almost a whole extra hour. That s all fine and good, I get that sometimes things take longer, but sitting there waiting with cold and frozen food isn t a good thing. Glad I didn t have ice cream at least.

  Rachel Castor
9 months ago
My daughter and I blew a tire while traveling through Twin Falls on a Sunday. I have a 4x4 F350 van with specific tire specifications and was worried that I wouldn t be able to get it back in the road until Monday. But, Tim in the tire center was very kind and knowledgeable. His team had it fixed and back on the road quickly.

  Jason Jensen
10 months ago
We stopped to help somebody with a flat tire and after we got the tire off, we realized the spare one wouldn t work. So we drove around looking for a place that could maybe patch the flat tire. We rolled up to Costco Tire Center right as Tim was closing for the night (because of course flat tires seem to only happen after hours), but he had compassion on us and stayed open just a bit longer to patch the flat tire and send us on our way. We tried to tip him, but he said he couldn t take it, so instead I m gonna tell everybody how impressed I was with Tim. The world still has good people in it.

  Kathryn Shoop
a year ago
We got a flat tire just outside of twin falls and ended up needing a tow back into town. Tyler was incredible about getting us in and out as quickly as possible! The tire staff was down a team member so Tyler had to pull double duty between the front desk and the garage. He made us feel like a priority as he did went above and beyond to ensure that we were taken care of quickly and properly! The whole experience was phenomenal and we are so appreciative!

  madison walker
5 years ago
When I arrived they told me it would take 1 1/2 hours to get a tire rotation. No problem I understand they were busy. 2 1/2 hour later I was finally given the keys to my car. When I went out to get my car it was parked nowhere in their tire area which had several open parking spaces.They had parked it down by Wilson Bates and didn t care to tell me. Thank you for not even the Courtesy of telling me where you parked my car!

  Jacob A
3 years ago
Had an issue with staff when I purchased my tires. Like I was bothering them buying a set . Got a nail in my driver's side rear. Brought it to get it dealt with and got the same treatment. I brought my problem to les schwab down the street and they handled it professionally. Wish I would have gotten the same treatment from a place I spend hundreds of dollars a month every month buying food for my family.

  Desiree Parker
5 years ago
Very friendly customer service. Made ordering tires very easy, just wish they had more in stock, so we wouldn't have to order in and wait.

  Alan Munk
5 years ago
I bought two sets of tires at Costco. I was told they would exchange them each winter and summer, without charge. However when I went in to get the changed over, they charged me.

  Glenn Walker
2 years ago
Disappointed with waiting 4 hours almost to the minute. When I checked in I got the standard answer that we will get you right in. I didn t have an appointment so I get a wait, however if it would of been communicated it would be 4 hours I would of made other arrangements.

  Erica Peterson
7 years ago
We got a flat tire right before they closed and they are nice enough to take us in and fix it anyway! Very quick, kind, and easy to work with.

  Knute Oaas
4 years ago
Traveling fro Montana through to Boise. Fixed flat tire on a Sunday. Great team, Great service!

  Matt Clawson
3 years ago
Quick and efficient. Love my new BFG KO2s. And you can t beat the free rotations!

  Randy Irish
2 years ago
Tires on sale, had to wait about hour and 45 mins. In a big comfey couch in the store.

  Robert Ellis
5 years ago
Great service and a terrific staff. I absolutely recommend this facility for tire sales and rotation/balancing services.

  James Stocking (montegue85)
4 years ago
Other than a delay getting the ordered tires in. Service seems good

  Anganette Martin
5 years ago
Easily purchased tires online and made appointment to install.

  Rose Stinson
a year ago
Good place but found better deals elsewhere

  kelly koepnick
5 years ago
Veey disorganized and chaotic..... took forever and they don't seem to talk to each other

  ruben garcia flores
5 years ago
Great price and service

  Jared Evans
4 years ago
Great prices.