O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Phoenix Daley
2 weeks ago
Went to use the jumper box and the lady was totally profiling me. I was gonna leave my wallet and everything. Just because I'm not dressed like a hick? No, it wasn't in the parking lot but I've borrowed them multiple times before and no issues even from spokane, Wa. Definitely recommending another auto part store like Autozone or Advanced Auto!

  Theresa Waller
5 months ago
I came here tonight in desperate need of new windshield wipers. The gentleman who helped me at check out was kind enough to put them on my car for me and I didn t even have to ask. He was more than happy to do it and stated he wanted to make sure my daughter and I got home safely. I didn t catch his name, I wish I had so I could mention him in this.Thank you so much O Reillys and staff! I ve always had a great experience there.

  Glen Nelson
a month ago
These guys have always went above and beyond. They get my parts quick and I love the price matching!

  Linda O'Dowd
2 months ago
Great service! Tamara ROCKS!Made my purchase, and she put them on! I was on my way in a few minutes!

  Neil Richison
11 months ago
Two today. I needed something in a rush, because all other auto parts store closed today . Sunday. I thought awesome O'Reilly is open as website said, when I got there it was closed. I got there at 7:34 doors locked, lights off , kid on phone leaning on the counter. CLOSED BEFORE 8:00 pm. Thanks!

  Becca A
8 months ago
Went in thinking it was autozone (I know...I was on autopilot and didn't realize til I was standing there thinking, "wait.. green is oreill---yeah I came into the wrong store" but told the guys hey why not, looking for this ac hose replacement and autozone has it for x amount but isn't in stock til sat, what do you have? He discounted it to price match and I was able to pay right then and pick it up at the store in cda. Same price as autozone and then same day vs 3 days wait! Great help and service

  Wesley Reese
5 months ago
Good place for car parts and supplies to take care of your vehicle

  Dorothy Pyrdek
2 years ago
The people at this store are the kindest, most helpful people out there. They are so knowledgeable- during a road trip the battery light came on and luckily they were still open when everyone else was closed. They spent a long time helping us figure out what was wrong and getting it taken care of- even standing out in the cold and patiently walking us through the replacement process. I can t say enough good things about this place and am so grateful for these wonderful people!

  Steven Conlee
5 months ago
Good crew. Nice people. They know their stuff.

  Mike Darin
2 years ago
Randy was very helpful and kindly shared all his knowledge to help us diagnose the issue with our car overheating during a road trip. He recommended a simple replacement of the radiator cap, which totally fixed our problem! The car was fine since, and we owe it to Randy's thoughtfulness and desire to help. Highly recommend this shop!

  brian cash
2 years ago
It s New Years Day, driving back from Montana to Washington and we had an issue with our battery starting. Thankfully they were open, and Ronald figured out the problem, $3 fix, and installed it. Very appreciative for his kindness and help, especially on a holiday!

  Michellyn Shonka
4 years ago
The staff was friendly and knowledgeable. We borrowed tools and the staff performed a guidance check for us, enabling us to fix a spark plug problem. I would go to them for any car part or advice need. Thank you for saving our cross country family vacation.

  muzikman50
2 years ago
The smelterville store was wonderful. My radiator cap had gone bad. Randy checked out discovered it was bad and replaced it so I did not waste money on antifreeze. Kudos to him and hope you keep him.

  Liz hantiyaya Lawrence
3 years ago
I am traveling from Washington state cross Country. My vehicle began overheating a mile outside Smelterville. I pulled over and let her cool down. The called the local shop. They recommended this store. I limped in and let Tom know what was going on. He found the hose I thought I'd lost. He just made me feel like I was home. And when you are in a new place with a crisis that feeling is priceless. Tom is one of those old school parts experts that knows his stuff and listens and is patient. I honestly can't say enough how glad I am that he was there when I needed help.

  Josh D
2 years ago
My family and I began having car trouble on Fourth of July pass on our way to Missoula. It was after dark and we were barely able to make it into the O'Reilly parking lot before breaking down. Michael was able to diagnose the problem, sell us what we needed and refer us to a mechanic. He even helped us get to a hotel for the night. The situation was awful, but Michael really was the perfect person to help us in our time of need. If this is how O'Reilly employees are, count me as an O'Reilly customer for life!

  Coley Cole
2 years ago
Just want to say thank you to Tom. He went above and beyond to help me replace a 2 month old part that was fubar. O'reillys needs more managers like him.

  RANDOG1951
4 years ago
Extremely helpful. I stood at the register for 5 minutes b4 I said something about taking my money. I suggest bar stools at the counters. Maybe because I suffer from arthritis I'm not as tolerent as I could be. I'm thinking Amazon next time.See ya

  Tonya Smith
3 years ago
My husband and I are from southern Idaho and came to northern Idaho for vacation and our belt for our AC broke. Our vacation was shaping up to be miserable with the heat but Ross went above and beyond and got us all fixed up. We appreciate his outstanding services as an employee. Thanks Ross!!

  M K
5 years ago
Absolutely no customer service what so ever . When walking in two of the three working scurried to the back stock room the one was hunched over in front stocking hot wheels never bothered to ask if I needed help finding anything when I asked about bulbs and filter I was told look in the book so guess what I walked out went across the parking lot to Walmart where I was promptly helped out by a friendly employee and got what I needed in under 5 minutes and saved 15 bucks. And one thing for sure o Reilly just lost my Business account I had with them for my trucking company I own. Think I'll go to Napa auto where they'll value my business a lot better.

  Juno Cheyenne Krakus
3 years ago
They had all I needed diesel fuel engine cleaners, Hot Shot and Lucas. Even lady clerk asked me if I wanted plastic bag for my $100 worth items. Wow.

  Cassie Waller
2 years ago
O'Reilly Auto Parts Employee's are very knowledgeable and can help you find just about anything car related whether they carry it or not!

  Dennis Stroup
a year ago
Good answers. But took awhile to get served as only customer in the store. Waited for conversation to end that must have been more important.

  NR Morgans
2 years ago
Has parts you need or gets them in fast for you. Helps install simple things such as wipers. Nice folks with good knowledge.

  Amber Rickman
3 years ago
Ross is very knowledgeable in all aspects of vehicle care. And very helpful. Thank you for having such an amazing staff member

  R C
a year ago
Awesome and very helpful sales assistants but... the lady manager is a bit snotty, unless you are male...

  Dan White
2 years ago
They had the part I needed at a reasonable price, but I didn't care for their total lack of COVID safety

  J.R newcomb
a year ago
Purchased windshield wipers installed free by sales person Great service!

  Carl Bryan
4 years ago
Good employees, experience from their own vehicles, they work hard to help and offer advice on the best priced parts available.

  Samael
2 years ago
Thomas was very awesome and helpful, very knowledgeable and made a stressful and expensive situation manageable and cheaper. Definitely recommend them, they're always awesome.

  Cary Panullo
11 months ago
The staff is excellent and very friendly / knowledgeable !