Quality Motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lanor Jensen
5 months ago
Was so nice to find a carI was able to afford.Never tried to push me a big thank Julie and the guys

  Meghan Cresawn
2 months ago
Took my 4Runner in for new tires and couldn t be happier with the fast and friendly service we received. The price was the best we found in town. Highly recommend!

  Cliff Parker
2 years ago
Great people to work with!! Drove from Billings Montana to pick up a Slide in camper and had no problems getting set up and on my way. Highly recommend the sales staff to find what you need.

  H
5 months ago
Extremely helpful with great friendly staff and even a bigger inventory of vehicles to choose from.

  Erin Gillie
a year ago
This is not my first rodeo, and I was looking for a specific make/model vehicle plus the complication of 2 separate trade ins! I did a 250-mile radius search for any dealership that had the vehicle I was looking for and contacted several dealerships with the same inquiry. I stated what I was looking for and what my trade in situation. Quality Motors in Salmon was the ONLY dealership to respond with more than an auto reply, or response pressuring a phone call. Jerry Stacy is amazing, and this has honestly been the most pleasant automotive purchase I have experienced. Jerry listened and was not a typical pushy salesman, he was ok working primarily through email to fit into my work schedule. I felt heard and respected throughout the process. So many times, in the past as a woman I have been condescendingly spoken to about automobiles in general, and that was not the case here at all. Dion Carlson was also great to work with on the paperwork, incredibly efficient! My shortest ever trip to an auto dealer. They even took the extra mile to run the vehicle through a car wash while the paperwork was being finished. I would very much recommend working with this dealership and plan to work with them again for any future automotive needs. Thank you, Jerry & Dion. I love my new rig!

  CAROL HOLSTEIN
a year ago
I went in to have the oil changed on my van. Not only do they inspect everything, even the tire pressure, but they wash and vacuum your vehicle!!! After 5 oil changes, they give you your next one for free! I left feeling confident that everything was in great operating condition. So many times after someone has worked on my vehicles, I've had an uneasy feeling that something underhanded had been done! NOT the case with Salmon River Quality Motors! It's an awesome feeling!!!

  Lujean Morelli
a year ago
Love Kenny and service dept..take my jeep and truck there for oil changes. Love yr vehicle come back nice and clean too. I drive 50 Miles there. Worth every penny

  Catherine Strickland
4 years ago
We were not 100% sure we were ready to trade in our car for a truck while visiting from Moscow, but we are 100% happy that we did after working with Cody. He knew exactly what we needed and didn't waste any time showing us the perfect truck, making sure we had a great deal both ways and walking us through the sales process along with his team. We appreciated and enjoyed getting to work with everyone - especially Cody and Donny! We only wish we knew they had campers and we would have bought our GeoPro there too! We now know where to go for our future trucks/cars/campers. Great job and thanks for helping us!

  Jason McGiffin
10 years ago
My salesman was Phil, and from the very beginning of the process was great to deal with. He returned phone calls, he assisted with finding other financing and was super helpful. Once I arrived at the dealership, the whole process took almost no time at all. Phil had all of the paperwork ready for our arrival, and 15 minutes after we sat down, we were driving away in our truck. I drove clear from Idaho Falls to Salmon, and would do it again in a second if I got the service I received this time.

  Guy Levell
11 years ago
My sales person, Shawn Wells is an excellent person to deal with. The transaction went extremely smooth, and the dealership delivered the truck I purchased and picked up my 2 trades approx. 200 miles each way. The deal was more than fair and I got very good trade in values for my vehicles. We did this deal without even test driving either parties vehicles (just viewing my new truck online with the photos).Thanks so much for all your help, Shawn!

  Steven Palmer
3 years ago
Quality Motors took 2 days to diagnose what the guys at O'Reilly's told me in two hours (failed PCM/computer). They initially tried to replace my fuel pump without even checking for spark. They took another full day to install the new PCM, then said my car was fixed without even test driving it. Seriously they only drove it from the bay to the parking spot and said it was good to go. As soon as I got on the highway, I started having problems. Luckily I was able to make it back to Boise, and 27th Street Automotive fixed my van properly in only one day and also charged me less than Quality Motors. When I called Dave Peterson, the manager at Quality, to complain, he denied all liability since it was a customer provided PCM (Quality said it would take 7-10 days to get a new PCM but O'Reilly's could get one in the next day). From the incorrect diagnosis at the beginning and trying to replace parts unnecessarily to the lack of accountability when they did not properly fix my car, I was very displeased with my experience at Quality Motors. I would avoid taking any vehicle there for any service work. Two thumbs down.

  Sean AFoX546
4 years ago
Went here to look at a used truck, had been talking for two days about it. We come in, and are told "I'm 99.9% sure its sold, but you can look at it anyway" excuse me?. On top of this, a year later, we taken in a used ford expedition to see what they could trade us for it, because we were really desperate at the time cause my dad was terminally ill and needed to take big trips each month to hospitals. We wait around an hour listening to these people cuss and yell at each other in front of their customers, only to be told there really just wasn't anything they could do. But it gets so much better. They damaged the back seat and it could no longer go down all the way because they bent it all to hell. If I was ever to go here again, I'd put a camera inside, and then if they broke something, I would definitely be suing, but luckily for you, I'd walk before ever coming here again.

  J Palmer
7 years ago
I tried to wait to cool off...it didnt work. Took my ford f450 to figure out why it was running bad. We live about 4 hours away and was on vacation. They said it was my main computer at about $1200.00, I needed it fixed so I forked out the money. Got just about home when it started doing the same thing. I called them, they suggested I drive back so they could look at it. It ended up being a short in a wire that was fixed by another dealer for free. Anyway I guess they need to hire anybody that says they're a mechanic being a small town. They got $1200 from me. That'll be the last time. I guess I do have a new main computer. Be careful with their service department.

  Sandra Johnson
10 years ago
I dealt with Phil "Goober" Hanson. I found him to friendly, helpful and he answered all of my questions. He was went through all of the functions on the Yukon XL with me and explained how to use them. He also helped me set up the accessories I wanted to use. My experience was excellent!

  Gabe Oros
3 years ago
Poor service all around! Wouldn't recommend buying a car from here! I have a list of things they did wrong/didn't disclose before I traveled 650 miles to buy the car but it all can be summed up with them being classic car salesmen our fathers warned us about.

  Matt Lisa Christiansen
11 years ago
It was a fantastic experience after talking with Dan Kauffman over the telephone. He was very easy to talk to about what I was looking for and I had already researched their inventory on their Website, so I knew what I wanted. He made a very resonable offer for the New Yukon XL and had also made a trade in offer for my GMC Acadia. When I arrived at the Dealership I was introduced to Goober Hanson, who really was pleasant and down to earth about the paperwork and vehicle information that was needed to complete the sales forms. All in all I really was impressed with the genuine courtesy, ease of going through the final documents and the help that was offered of moving items out of the Acadia over to the Yukon! I will definetly keep their business cards for future GMC vehicle purchases and I would recommend their Dealership to anyone looking for a vehicle. Thanks for getting me into a vehicle I really wanted and my Family thanks you all as well! Lisa

  nancy haugen
9 years ago
December 16th, 2014 I went to Quality cars in Hamilton Montana. I test drove a 2007 Nissan Sentra and asked my salesman Rich to put paperwork through on purchasing the car. I did not hear from him on the 17th and I had called and left a message at 5pm and did not recieve a call back. On December 18th I did not hear from Rich all day and I called at 430pm and was able to speak to Rich for a minute. I asked him what the bank had said and he told me I should just get the Buick they had for sale. I told him that I did not want the Buick and then he said he was busy and would call me later. I was very upset that he blew me off and didn't even have the courtesy to talk with me and let me know what the bank had said. I did not hear from Rich again until December 30th. He left a message that he had 2 cars that might work for me. I was very disappointed in the way I was treated and will never return to that car lot and do not have anything good or nice to say about them. Also on another note, Rich seemed to think that I enjoyed him calling me Sis, my name is not Sis and I did not appreciate it. I have a name and out of respect should have been called by my name.

  Harry Tuggle
2 years ago
Service Department was very helpful getting my vehicle right in and getting the repairs needed completed in a timely manner. Thanks very much for all your hard work.

  Patrick Norman
2 years ago
Goober is the most unknowledgeable sales rep I've ever d Dealt with didn't even drive my truck before he gave me an offer and then is trying to sell a truck above blue book value with a salvage title good luck dealing with him

  James Stein
2 years ago
These guys really helped me out when I destroyed the only key to my truck. Fast service, fair price and a friendly staff.

  Ryan Etchart
5 years ago
Purchased several vehicles here. They have been great to work with. Definitely will do more business in the future!!

  Terrie Carpenter
5 years ago
So far so good. I've looked at used trucks, made a service appointment, and I hope do do a vehicle trade in and purchase. Will see.

  Sharon Nagel
6 years ago
I've bought a couple of vehicles from here over the years. When I have the pricing was better than elsewhere.

  Travis Shinderling
5 years ago
They don't work hard to sell you a vehicle, but great service dept.

  Cindy Johnson
5 years ago
I was very pleased with this dealership! Great selection, priced fairly, helpful staff

  Savannah Bennett
11 months ago
Best prices in the country!!!!!!!! So worth the drive or they deliver!

  Ted Lease
3 years ago
Ok price for oil change but didn't vacuum car. Set trash on passenger side

  Andrew Daughdril
5 years ago
Very helpful service department that went out of their way to get us out of a bind.

  Dusten Wallace
3 months ago
Love it here!

  Dennis and VICKI Fahnholz
a year ago
Great service takes care of their customers