NAPA Auto Parts - Dyna Parts LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cheng En Yang
2 years ago
First time make purchase here. The worker Anthony is super friendly and nice, he answered my questions. Really helpful.BYUI students get discounts here.

  Amy DuBois
a year ago
Desi helped me find what I needed fast and efficient. She knows her stuff. Other staff were welcoming and made you feel like you re a regular even if you weren t. Answered questions when needed. Store was very clean and well stocked. Highly recommend.

  N King
2 years ago
Absolutely love how friendly, helpful & knowledgeable the staff is at this location. One of the the managers (Ben) was absolutely amazing when I stopped in to pick up some washer fluid & wipers for my car the other day. Even though there was another Customer being extremely rude & disrespectful because of computer issues .. Anyway, Ben offered to change my wiper blades for me so I didn't have to do it when I got home. Definitely didn't expect that extra step. Definitely made my trip to the Rexburg Napa Store worth it. Thank you to the amazing staff for all your help ,especially in the crazy times we are dealing with

  WeebWhacker
a year ago
Honestly, the only reason I go here are the decent prices and student discounts. However, somehow, every time I've bought a part there asking them to find the part for me, they've either given me a part that is similar but not the same or a faulty part that lasts less than a week.They won't even call you after ordering a part when they say they will once the part comes in.Coincidence? Maybe ... but it's not fun to go back and make returns for the reasons stated.

  kristian pulice
2 years ago
Napa auto parts is usually a good store, but today their customer service was terrible. I was told one guy would help me in a second, then after that I waited for 15 minutes to be helped. During those 15 minutes there was three guys standing around and helping one person. How many people does it take to help one person ? Don t make your customers feel invisible.

  Matthew Dyorich
2 years ago
Horrific service! I understand that there are current staffing issues, but 1 employee in entire store and he was engrossed in helping a customer without acknowledging I was there, put 3 phone calls on waiting, spent 10-15 minutes fiddling on computer with said customer.......so by servicing 1 customer he ignored 4 others. The Napa in Ririe is fantastic and great service. Only went to Rexburg store to pick up an order, he could not pull it up or find it until I suggested to look in the order area....and it was ready to go. I will not make the mistake of using this store again. Ririe and Rigby stores have much better customer service. I was in the store so long for a simple pick up that my wife was contemplating calling the police because no other customers entered the store and she thought there was a hold-up robbery in progress because it was taking me so long.

  Weston Thompson
a year ago
Thank you so much Connor from NAPA Auto parts very knowledgeable and very helpful even stayed after hours to help you get my problem solved super grateful for the customer service and the willingness to help came in and made my problem a simple task

  Austin Hale
11 years ago
The staff here was very helpful, as I am not too familiar with cars. I came in with a dead battery from my car, and told them I needed a new one as well as brake light bulbs. He quickly brought me exactly what I needed and I went home and installed them myself, happy to find he did give me all the right parts. It's a good store, with friendly and helpful service.

  Tony Powell
5 years ago
Just got off the phone with Anthony to order a bunch of parts for my 95 Camry. He was incredibly polite and helpful, and he processed all the parts way more efficiently than other parts stores that I have worked with. I Will definitely be doing more business with Napa Rexburg store .

  Steven Garcia
5 years ago
Good service, and the workers are friendly. The guy who helped me even showed me some deals that were going on that week for what I had walked in for. Don't have the greatest selection of some things, like work gloves, but aside from that, good place.

  Keith Moon
10 months ago
The crew at Nampa are absolutely amazing and we enjoy doing business with them on a daily basis

  Erberor
2 years ago
They were very helpful even though we came in at a later hour and got us hooked up with the rewards program. Again, very helpful, will definitely be coming back when I need car stuff down the line.

  Brian Thorup
2 years ago
Very helpful and friendly staff, especially Denise and Ben! I'll be coming here for all my auto part needs in the future and will recommend you to anyone.

  Andrew Sullivan
2 years ago
The service was fast and reliable and they even helped me out with jump starting my car. These people are awesome

  Stephanie Lloyd
6 years ago
They were so kind in here. I ran around the whole town looking for someone to change my headlight for me at an affordable price and Napa had the best deal! Thank you so much!!

  Ben Richardson
2 years ago
Best place in town to get tools for BYU Idaho's automotive program!Super friendly and knowledgeable staff, good prices and qualify parts.

  Derek Sommer
6 years ago
Dennis is the man. But I'm ticked off everytime I go because there's 9 parking spots allocated for the Napa store and 6 are filled with Napa cars and there's 10 customers trying to shop...where should we park when all the other spots are for other businesses that have signs threatening fines or towing? Shouldn't the Napa cars park on the street and leave the ones for customers right next to the building?

  Natasha Ward
5 years ago
I have been a service advisor for many of the mechanic shops in Rexburg so I know the Napa Rexburg guys pretty well and they're great I love their service and just who they are in general

  Kylie Tesfaye
4 years ago
I came in today and bought a brake light and the worker helped me put the light in my car and was very helpful and friendly! Would highly recommend!

  Bryan Grover
7 years ago
They have a great selection of parts in their store and can get ones very quickly if they don't have it in stock, they always treat their customers well.

  Janet Bowman
2 years ago
Great service. They had our part ready to pick up!

  Jared C
4 years ago
Real good service, answered my questions and helped me find the product I needed

  Coury Dorn
a year ago
Customer service is great, thanks Trevor.

  Jake Farrar
4 years ago
Very good customer service, Jeff has a great staff of workers.

  Jenna Holladay
6 years ago
Quick shipping to store, but they couldn't tell me where my new part need to be installed.

  Nathan Vaughn
3 years ago
They're really well stocked, friendly, and know what they're talking about.

  Bob the Baker
10 years ago
Very helpful and also friendly, best prices in town as well for parts.

  Clarice D
4 years ago
If you want great service,good parts and good service go see them.

  Andrew Kurowski
6 years ago
The employees were very helpful in getting my school list of tools together.

  Emily Livingston
4 years ago
Super helpful and knowledgeable workers there. Great experience