AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashley Woods
a month ago
Best auto parts store in Rexburg! Always the best service and knowledgeable employees. Dash and Chandler were the most help after my crown victoria went out on me, always making sure I'm 110% set before I leave the store. Thanks guys!

  Kaden Bond
3 months ago
Received immediate help from very kind employees! Got my battery tested for free and got advise on how to improve my car's engine life! I'm not a car guy, but they were really nice to me

  Ken Stacy
4 months ago
Amazing... beyond amazing customer service you just don't see anymore.. The manager Richard thats the guy! They really take care of you here at this store! I have been very particular to using autozone as the place I get my parts and stuff to get the job done. I had a very bad experience with same day shipping and I was not happy with the way the "customer service" 800 number had handled the situation. I had to cool off wait a day and I called the store and Richard made it right for me! The customer service line needs to take some notes from this manager and the culture those guys have instilled in that store. Thank you guys again!

  Katie Hulse
2 months ago
I stopped by to have my battery tested. One employee came out to help me and started hooking their device up, and after a few minutes brought out someone else to help him. They told me that they couldn't reach the negative on my battery, and that I needed to go to a mechanic to have my battery tested because they would need to take apart my car in order to get full access.Well, the negative is any piece of metal, so they easily could have tested it. I went to a different Autozone in Idaho Falls and they were able to do it just fine.Either the two guys that helped me had zero idea what they were doing, or they simply decided to not help me just because it was cold out and were feeling lazy. I let it go and told them to have a nice night and thanked them for trying to help anyway, after which they said nothing and just walked away. Not sure if I'll be visiting this Autozone again.

  John McSwain
a month ago
I received amazing customer service from Dash, he went above and beyond to help me out. I really appreciate it and highly recommend this store location!

  Morgan Beard
5 months ago
Not many autoparts stores have competent employees that actually know what they are talking about, let alone actually caring about the customers.Dash at autozone however does. He genuinely wants to help you get what you need for your vehicle. I can't say the same about the other employees, but if you go in and Dash is there, he is the man.Autozone please give Dash a raise.

  Dr. Jacob Curtis
7 months ago
Just stopped by AutoZone later on a Saturday night hoping for help with an issue on my trailer brakes. Employee Dash went above and beyond. He was friendly and capable and assisted me to correct the issue and get me on my way. Will definitely be going back to these guys for future auto part needs. Thank you Dash and autozone

  Jacob kidd
5 months ago
Dash was awesome! Very helpful. Knowledgeable quick service! I'll be back again for sure!

  Matthew Woodbury
11 months ago
Jacob B was very helpful. Saved me money finding me a good deal on oil change products, and gave me good info and advice on detailing products too. I was very impressed with his positive attitude and great customer service!

  Eric Lewis
11 months ago
We bought a battery and some headlights. Dash did a great job! He provided great service, found us great quality parts, and helped us with a return. He even installed the parts expertly! Thanks again Dash!

  natalie pauly
a year ago
I had the pleasure of receiving assistance from your sales associate Chad today. He was proactive in searching for the correct product for my Jeep, kind, resourcefu,l and even offered to actually put my windshield wipers on my vehicle. He noticed my hands were full. My poor little puppy just got her shots and wasn't feeling well. This is service that you simply don't get anymore. Chad is a gem. I really hope you keep this employee happy because if I need anything else of this nature, I'm coming back simply because of the 5 star service I was given by this young man. Well done, SirThank you

  Brayden Lloyd
8 months ago
Richard Adam's just fixed all the screw ups Walmart did to my Truck...he was one of the most helpful employees I've encountered. Excellent work...always come here for knowledge and service!

  Ty Goulding
10 months ago
Huge shout out to these guys and specifically Richard! Went way above and beyond to help me. I had ordered a part online (bad idea) and it didn t fit but I already had my truck torn apart. Richard searched and search for the right one for me, made probably five or six phone calls trying to find it. I assumed he was calling other autozones but he was actually calling other parts houses around trying to find it for me since they couldn t get it. Even though the money wouldn t go to them he still wanted to help me just find the part. Finally tracked one down at Napa in st Anthony. We ll Napa had just closed, he straight up called them and asked them to stay open so that he could drive there for the part and even bribed them with sodas to stay open. This guy seriously went out of his way to help me and it was much appreciated. I thanked him and told him I would drive and get it (that s like way too nice of him) so he gave me sodas to give to Napa, and even gave me a free drink. Stellar guy. He had no idea that our other vehicle had a motor going out and we were almost down to no vehicles, he helped us out in a major way. Totally blown away by the service here. Super cool of Richard and Autozone is lucky to have him on the team. Will be back for all my needs and recommend this place to everyone.

  Courtney Danks
7 months ago
Best auto parts store around! Dash was extremely helpful and knowledgeable when I needed help getting a new battery for my truck!

  Chris Logan
2 months ago
Staff are friendly and help me locate parts right when I walk in the door.

  Jose Estrada
a year ago
I love Autozone. I ve always used it, because in my experience, they have the most reasonable prices, generally helpful staff and lend you tools, but this location leaves something to be desired. They refuse to look up items with the card you purchased or in the system for you if you don t have a receipt. What s the point of keeping record in their system. I don t believe it is Autozone policy, I ve only experienced it at this location. They could benefit on by improving on their customer service.

  Nebraska Robinson
6 months ago
Dash was awesome. Very helpful and insightful of making the best decisions for my vehicle

  David Bollinger
7 months ago
Depends on who's working. Whether it be. Richard Gabe or you'll get good service, but if it's one of these college kids that doesn't know anything about parts, don't go in there

  Mallory Bundy
a year ago
The service here was helpful. Dash helped with changing my car battery. He was personable and had a lot of knowledge on what he was doing! Grateful that Dash was able to be help me out!

  Bill Kelsey
7 months ago
Great bunch of guys work here!Richard is awesome for commercial and the new manger is doing a fantastic job!!!!

  Joelle Egbert
a year ago
Austin, Richard, and Nick were so helpful!! They helped me figure out my headlights three different times, Richard even went out into the snow to replace them for me. Austin was very nice about me bringing dumb about the headlights, and when I needed new wipers Nick helped me find what worked best. Great store!Just came back again today and Richard was just as helpful as before! Thank you!

  jacob beard
a year ago
I almost exclusively use autozone. They've almost always got the best prices and plenty of rewards when you get signed up. This store has a little of everything. The only knock is some of the employees don't know much about cars. I do my own research though so I just go in and get pricing and parts.

  Kenzie Ward
2 years ago
Wow! I am so impressed with the service I received today. I had a battery problem and wasn t sure I would even be able to get my car to the store, let alone fixed within the same day. Keigan was willing to go above and beyond to help me out. Within a matter of about an hour he helped me get my car from completely dead and undiagnosed to running smoothly with a new battery. If I could give even more stars I would. Highly recommend and will be returning to this location.

  Paramis Dundee
11 months ago
Knowledgeable. Have what I need or can get it! Great diagnostics. Normal prices. Good products. I get stuff for my car and motorcycle. I'll keep shopping here as long as I live in the area.

  Olivia Walton
2 years ago
This place was very helpful! I have had issues with my cars headlights for a long time and even after taking it into the dealership they didn't last long. I came here before leaving for a trip to find help or suggestions, and I found what I was looking for.When I came in to ask for help the workers where very nice and open, one (I believe the manager of the shift due to his grey shirt) even came out and helped me with my car. He helped me fix my wiring and they havn't gone out since!!!This place was awesome and I really needed the help!!Thank you!

  Brian Greenig
7 months ago
Richard was very friendly, provided great service, and helped us find what we needed. Went above and beyond what I expected.

  Alexis Malan
2 years ago
Keegan the Store Manager was absolutely amazing. I bought floor mats and they had to be cut to the size of my car. He was so willing to help and kind in the process. Awesome Awesome Team!

  Joshua Cronin
a year ago
They were very quick to diagnose the problem with my vehicle. And very quick to fix the problem too. I was concerned that there was something seriously wrong with my car. However they determined it was a dead battery in my car gave me plenty of options of new batteries and installed for no extra cost.

  Rosette Madrid
2 years ago
Went in to have my car battery checked. The girl there tested it and said it was reading fine and didn't need to be replaced. It was last replaced in 2017, 5 years ago and had the date on it, battery acid on top of the connectors and tons of corrosion. The battery looked horrible. Haha.We ended up taking it to a friend who absolutely recommended we change it. Not only did he replace it, he cleaned the connectors and now our car sounds great! Really wish the girl at AutoZone would have given us better advice and at least try to sell us a battery. Glad she at least tested the battery for us.

  Brittany Madder
a year ago
I needed a new battery and it was nothing, but easy! Dash was super helpful and showed me different options for my car and installed it. Great service!