From the business
- Small business
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Derek Johnson
3 months ago
Customer service is out of this world. Will not go to any other parts store. I appreciate this family/team so much. I would give you guys 10 stars if I could. Keep it up and I look forward to something breaking down so I can come see you guys again. LOVE YOU GUYS!!!!! AND THANK YOU!!!!!
Shelly R.
2 weeks ago
Hands down one of the best parts stores around especially if you're looking for older parts for tractors chances are they've got it on the shelf their employees are always super nice and helpful so happy to have such a good parts store in the small town if it's a part I need for a vehicle or anything else if they have it I buy it from them
Mike Larsen
4 months ago
Custom service as it was meant to be! I LOVE being able to shop local and family owned. So many mom N pop shops are being driven out by the takeover of big corporate. Patti's is still around because it's clear they care and are truly there to help. Need that "one part" nobody will have? Patti probably will! Dan went out of his way to go above and beyond helping me with things involving my rig breaking down. Neighbors helping neighbors!
Forrest Pettis
2 months ago
Great place. People are always happy and ready to help!
Mike zook
5 days ago
They tried to help me... have items I haven't seen in years
Cheryl Pounds
11 months ago
Patti is the greatest! We had an issue with a part a while back. When I called and asked for Patti, she went above and beyond to make it right. When we need cat parts, she's been the first place we go for years. Precisely because of the personal service, we will always choose Patti's Action Auto!
Kali Horvath
4 years ago
Customer service at it's finest! I was warmly greeted and after I found out they didn't stock the sandbags I was looking for, the young gentleman asked his mother where to find them. She called and found the closest place. I was made to feel valued even though I wouldn't be purchasing from them that day. I live 20+ miles away but I assure you ANY parts I ever need will be purchased there. They have my loyalty for sure! Thank you Patti's Action Auto!!
Dwayne Thompson
4 years ago
Family owned, knowledgeable and helpful staff. Full range of auto, truck and RV parts and supplies. The best of small town auto parts stores. Talk to Patti she's been at it her whole life and knows how to help you.
Doug Holman
a year ago
That one guy there named Josh he is an awesome parts counter person has always done their best to help me out they usually have it but nobody else does or they can find it
Jeremiah Bennett
3 months ago
Great people!! You guys are awesome!!
Erik Brandon
3 years ago
In my opinion there is no other place around quite like Patti's Action Auto. They have exceptional customer service. Today I had a water pump go out in my truck in Sandpoint. I live in Priest River and called to see if they had the parts and Josh answered. Not only did they have everything I need but Josh got everything put together. Water pump, thermostat, belt, coolant was all set aside and ready when I got there but that wasn't the half of it. When I told him what happened and I had to try and drive my truck from Sandpoint to Priest River he offered to deliver everything I needed with tools and help me replace it. Luckily I was able to get my truck home but this is the reason I shop there. Sometimes parts are a little more expensive but I would gladly pay a little extra for customer service like that. You won't get that from Napa, AutoZone or any other big corporate auto parts stores. It's not just Josh that has exceptional customer service but everyone I deal with does. They are my go to place for parts. Thank you everyone at Patti's Action Auto.
Pat Haller
2 years ago
You need to get your auto parts at Patti's. Super people, super service. They are very knowledgeable and extremely helpful. Thank you for being part of Priest River.
Ian Lynch
2 years ago
The best auto parts store around. The customer service is great. The prices are really good even for quality parts like Moog and timken.
Jeremiah Thomas
10 months ago
Great service. Helpful staff. Competitive prices
Albert Pettit
6 years ago
Exellent service, reasonable prices, respectful, and knowledgeable staff who know their stuff. They have served my family well. Their family has a Solid history of public service to our nation.
Mitch Plourd
5 years ago
Best auto parts store ive ever been too. Ive never been treated rudely and ive never had to return a part. Great place to get your parts, even when your broke down on the lot!
Susan Cotter
5 years ago
Love this auto parts store. Friendly, helpful staff who know their business and what people need. Best place in town for parts at reasonable prices.
Andrew M. Perrins
5 years ago
This place goes way beyond any other place I've been to to make sure to stay up and running. You'd think they have a zero tolerance policy on down time. Keep up the good work
John Slack
6 years ago
I have been going patti's for longer than I can remember. I have always received excellent service. Patti will bend over backwards to help you. Thanks for being here all these years.
AL Nichols
5 months ago
Awesome prices and wonderful service, very knowledgeable about troubleshooting
Angus Armstrong
4 years ago
Good place to find auto parts for cheap. The staff will always make sure you're buying what you need because they are well informed and caring.
Kristina Brown
3 years ago
Great place! Been going there for years. My car broke down this morning on the fourth of July and she was the only auto parts store open. Thank you
Valerie Mays
5 years ago
The greatest ma and pa parts store ever they are absolutely amazing people they are not out to nickel-and-dime you they're out to help you Lovely family owned family ran they are all absolutely amazing
Todd Wagoner
4 years ago
Don't be fooled by those big name parts stores Patti's is the very best auto supply store in the land. No joke, see for your self.
Dorathy Griffith
7 months ago
Always helpful and good prices.
Thomas
a year ago
Patti is awesome and very detailed on helping and loans tools.
Chris Jones
a year ago
Great family run business with excellent customer service!!!
Brian Hoffman
4 years ago
Awesome local parts house I try to buy all my parts from Patti they are very helpful in getting the parts you need
Barry Monk
5 years ago
Always a great place for top quality auto and heavy duty parts! Family Owned and Operated, great people!
coleton Hoisington
7 years ago
Best place to find what you're looking for if patty can't find it most likely no one else will.you rock Patty.love the Hoisington family