AutoZone Auto Parts
4.4 (231)
4809 Yellowstone Ave, Pocatello, ID 83202
(208) 776-4040
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J P
a week ago
Cooper was very helpful in testing and changing the battery on my girlfriend s truck. Will definitely be back for any future vehicle needs we have.
Dennis Bergendorf
3 months ago
It's astounding that in 2024 you would make using a website harder. No, almost impossible. Don't worry, I'll just drive to your store like we did in the 1960s to see if you have my part.
Blake
2 weeks ago
I like city parts stores...but...I priced some parts on AutoZone app, $179/ea per front rotor. Ifound same part, only included 2 front rotors, and 2 new brake pads kits for $125 total price. Why the big mark up AutoZone? You got stores and massive buying power too, pass that down to your customers!
Julia Duran
2 days ago
I went and Cooper helped replace my battery. He did everything for me and made the process very easy!
Justin Dechon
a month ago
Frank and his crew are amazing. I really appreciate them. Thank you for the great customer service.
Criselda Castro
2 weeks ago
I called auto zone in chubbuck for an ice scraper and they took the time to check in the back if they had any, they said yes . So I get there and the cashier went to the back and brought one that was not pricey just as I asked . His name is William . Saw his name. Thanks auto zone
Julie Colt
5 months ago
Quick help and they knew what I was talking about. Also this store has always been helpful and not condescending to women. Nice work!
Justin Sellers
5 months ago
Great employee's at this store. Even my dog love going there because of on of the employees treats him so well. When I go to Autozone it's usually this one because of that reason alone.
Cody
10 months ago
Easily the best Autozone in the world. In a rush, I grabbed the wrong parts. At 9:54pm I called them to tell them I'd be there right at closing. They were both very helpful. They could've been driving home, instead they stayed to help some stranger in a self created emergency. Today is June 21st, 2023. The two males on closing shift absolutely deserve a raise. They wouldn't let me tip, or I would have
D. M. Melendez
6 months ago
Always friendly upon entering the store and helpful while sourcing the goods.
Tim Romanelli
a year ago
Always helpful, and polite.They usually have at least one guy/gal that knows what they're doing. Highly recommend
Hot_nd_spicy
a year ago
Frank L. The newly appointed store manager was fantastic, he helped me install headlights in a quick minute. Was super great, get your headlights changed here!
Cris Castro
7 months ago
I went to get a light for my car and the evening guy was super helpful
Hayley Petersen
2 years ago
I would give less then one star if I could. I called ahead asking for a battery for my car and if they could help instal it. I got a conformations they had the one I wanted and they would install it over the phone. I went into the store and let them know I had just called and wanted to purchase the battery and get the install. The kid working said okay went and grabbed the battery then started the purchasing process and I asked to make sure he could do the install or that someone in store could and he laughed at me. He said well no we cant do the instal and laughed but if you go to his friends house down the street they could. I was shocked. I was super frustrated and mad they could not do the install but still wanted me to buy a battery. I even explained that I just called and they said they could do it. I would not recommend going here the lack of customer service was unreal.
Julie Hall
3 years ago
I was so pleased with the service I received tonight at Autozone. There was a man in the store causing a disturbance and then he left, but was standing outside. One of the employees walked me out to my car and made sure I was safe. While I got in my car he put on my window wiper that I had just purchased.
Rob Durrant
2 years ago
We were on our way to Salt Lake to start a family vacation when our battery was slow to start our truck. Lynden saved the day!!! He put in a new battery and did it extremely fast. We're so grateful for his help!!!
Gretchen Rowe
3 years ago
They're the only place I've found the consistently has the European coolant I need. When they didn't have it in Stock this last time, the employee helping me checked the the Chubbuck location (instead of the Pocatello one) and sent me there, where it was indeed in stock.
Cory
4 years ago
My go-to for generic auto parts and fluids for my vehicles. Staff is generally friendly and helpful. I like the rewards program and they have always made returning parts and unopened oils/chemical a no-hassle transaction.
jack avery
a year ago
Thank you frank.This place is AMAZING he helped out when no one else did and he even installed my battery as well cause he's absolutely AMAZING and this is the only place to go for all your auto needs.
Courtney Page
4 years ago
We were on a road trip and the car started vibrating and the check engine light came on. We were worried it was something severe, stopped at Auto Zone right before closing and Miranda And John stayed late and helped us decode the check engine light. They had the right parts and tools to get our car back on the road! Luckily it was just a coil and a plug. Thank you so much for having great people, parts in stock and the tools so I could get it fixed. Great experience.
Karen Parker
a year ago
The gentleman that was working was quick to offer help and picked up the window washer fluid and bring it to the counter for me.
Brandy
a year ago
Great customer service, knowledgeable staff,clean store, and an array of products that you want. I'm just in awe of how the 2 stores are so different from each other.
Doug Whiting
5 years ago
Nice clean store with a great selection of products and inventory. The staff was friendly and willing to help.They price match any other store. But their prices are higher than Walmart's prices.
Ryan Claassen
3 years ago
Jim was very nice to let us jump our car with his personal jumper since the customer one was low on battery. Can't thank him enough.
Cody Neaman
4 years ago
Wow some people are just made to be the people they ate. They are absolutely happy, and very helpful getting me a new battery and great thing was it was still on warranty so yeah great place!
Roger Kramer
5 months ago
Okay had the part I needed.
Jodi Haggard
3 years ago
The guy was awesome! He even installed the battery for us! We will be going back there. Very satisfied customer!
Yevonna Capps
a year ago
When u need a part fast, they will help u out & find it & a location as well, thank u autozone.
Samuel Anderson
a year ago
They had the parts that I needed in stock. And they were very friendly and helpful.
KnuX
4 years ago
Rolled in from out of town with a loose spindle hub nut and wheel knockin. I was expecting it and had all the jack and tools.Even though they didn't have the specialty tool I needed for an old 1988 Nissan Pathfinder, they were more than helpful letting me know a couple tricks to use to torque that nut as much as possible.I was alsovlet know of a sale that up'd the products in my bag by one more product at the same price. I'm very thankful for that. My area has no Autozone but if it did, that would be my first place to go to.....again.