A1 Mowers & More

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Terry Felsman
2 months ago
I took my Honda HS 720 in for repairs. $53.00 and it ran like it did before I brought it in. Got an estimate to put an OEM Carburetor on it. Estimate $110.00. I picked it up and bill was $229.00. Not happy but b paid it. They lost two bolts and replaced with bolts that would damage my cover. They said "why would our mechanic put the wrong bolts on" I was going to sell snow blower so I had photos. It took me five trips to A-1. I ordered two bolts from Honda in Pocatello to replace the ones they said they didn't loose. After being told they would never work on anything of mine again because I wanted the right bolts to avoid damage. They finally found a bolt that would work and the ones I bought made it so I could fix what they lost. I will never return to A-1 not only because they told me never to bring anything in but poor service and they are always right. To respond to Matkins that I brought it in, in parts. I told him I had taken it apart in the past. They tried to fix it the first time and all the bolts were in it when I picked it up. When I brought it back again because they didn't fix it, that is when the bolts came up missing. Do they have photos of the snow blower when they took it apart and after they put it back together? If they did they would see the bolts were missing. If I need to prove it, so why doesn't Matkins show me picture of the condition it was when they took it and the condition it was when they finished? Its always my word against theirs. I will just go somewhere else.

  Brett Jameson
7 months ago
I contacted A1 Mowers to have them take a look at my lawn tractor. I dropped it off for them to take care of any items that were under warranty, nothing more. Ten days later I got a call saying that they had done all sorts of things, none of which were under warranty, and that my bill for the services was $189.I had not authorized any repairs save those under warranty to be performed. I explained that I had not approved of any labor save that which was covered by the warranty. The representative told me that when I came by and paid the bill I could have my mower back, effectively holding it hostage.Because I didn't have a choice I went to pick up the mower. When I did the price had mysteriously increased from what had been previously told me. DO NOT use them!

  Allen Campbell (Alpal)
4 years ago
My Husqvarna dealer and my buddy always helps me out especially when I'm in a pinch with my business.he takes the time to get personal and give me the best service possible.

  Dave Krauser
a year ago
I mistaken dropped my chainsaw off at another shop where is sat for over a month and they never touched it. I brought it in to A1 and they told me a week to ten days. They called me three days later and said it was ready to go. Not only that it cost $40 under their estimate. Works great! Thanks guys.

  Cameron Topliff
a year ago
What a terrible experience! They looked up the engine number for the mower and ordered it. Said delivery in a week and it took 4 weeks. Then when I get the part they ordered it was the wrong engine! I was told I had to pay almost $1000 for a restocking fee when it was their error. No help, now I have to buy another $700 in parts to adapt it to the mower! What a joke! Save your frustrations and go elsewhere.

  Zoe Borstelman
a year ago
Prompt and polite customer service.Custom items and top of the line snow removal equipment makes it easy to get the job done.I definitely recommend this shop to anyone.

  Wyatt Woods
2 years ago
Went here to order a professional chainsaw. They are probably the only Husqvarna dealer that is willing to order directly from Husqvarna. Originally I was going to order a 395 XP and Matt went on a wild goose chase over hell and high water to find one. Turns out, no dealers were willing to give up their saw in a dealer transfer. At this point we were looking at 6 months for a saw to come in when Matt suggested I check out the new saw that was coming out that will replace the one I wanted, the 592 XPG. It was a nice replacement that had the 36" bar I was looking for, upgraded the bar to the lightweight and that got shipping less than a month out! Way better than 6 months. Thanks for your help Matt!

  Andres Arellano
2 months ago
high prices. Might be better buying a new lawnmower.

  Mark Campbell
3 years ago
I just came in there to get a belt for my snowblower that I ve had for about 20 years I went to the competition they don t even act like they know what they re doing A1 mower was very nice found the correct part ordered it had it the next day and called me. Man that s service and a business you want to support. Keep up the good work.

  Brent Lane
5 years ago
Strongly recommend going somewhere else. Dropped my brush cutter off for a quoted $40 tune up, carb clean and blade sharpening. When we picked it up, the bill was $180. They decided to change out the carb instead, with a cheap replacement, but never called to verify if that was okay...just did it. Failed to change the spark plug or the air filter and never sharpened the blades. Hope the $180 sustains them for awhile, because I'll never go back and I will continue sharing this story with anyone looking for small engine repair!

  Bio-Logic lawn care
6 years ago
Dave is the man! I've Taken all my stuff to them they always get it right in and let me know what it's going to cost or what the problem is. I've bought all my equipment from these guys. Never have had a problem with any of it and they always stand behind there work and warrantys. You guys have earned a lifetime customer!

  Tom Daniels
6 years ago
Warranty work on my Husqvarna garden tractor was done by this place. Each time it came back worse than it went in. One time they put the engine back together wrong which caused it to seize the first time I started it as they returned the equipment. Then when they supposedly repaired their screw up they used the same gaskets so it started spewing oil everywhere when I ran it. They also returned it with a flat tire caused intheir shop. The guy that works the front counter is extremely rude. DO NOT GO HERE, take the extra few minuets and take your equipment to blackfoot.

  Jim Bender
5 years ago
These guys will do work without consulting you, turn what should be a $75 job into $200 plus. Can't recommend this repair shop. Could have bought a new weed eater for the repair cost.

  Claudia Pedersen
7 years ago
I bought a new mower from here and it didn't work after I went to do a yard. I took it back and he said it was the choke. He got it running and I went to do the yard again and again it didn't work. I turned him into the BBB and they weren't going to do anything, I have had it a year and it still won't work and he wouldn't give me my money back. Will never go there again. I have heard others that have had problems there too.

  Candy Harris
3 years ago
They did a great job on my mower! I would recommend them to anyone that needs maintenance on their mower. Thanks A-1 P.S. And in record time too.

  Sam Francisco
a year ago
Very knowledgeable staff, if you re looking for any outdoor equipment this the place to go

  Tiffany Freeman
3 years ago
I was treated really rudely. I was as looking for a deck part. I felt like I was treated as I didn't know what I would be talking about because I'm female. Little did he know we will soon be buying a zero turn, but he lost my buissness.

  Tigger cat
4 years ago
Called to find a part the gentleman on the phone went out of his way to help me locate the part I needed, and didn t just try to get me off the phone. so I give them 5 stars , thank you Dave!

  Preston George
6 years ago
Always get great equipment and repairs from A1. Dave always goes above and beyond for us. Never lets us down and does it all with a smile.

  Skylar Carlson
a year ago
Always willing to help. Good product in stock and reliable service.

  Mike Buchanan
5 years ago
Called and ask a question on my snow blower. Who ever I talked to was very rude.I know a lot of people in Pocatello and I will spreadthe word.

  pcenluv game
3 years ago
All they do is hang up when you call worthless mower shop would not recommend

  Jared Wilks
6 years ago
Been going here for years, always treated honestly and fairly.

  David Eggleston
2 years ago
Best place to get a quality lawn mowers and chainsaws!

  Dee Ann Little Young Man
5 years ago
Turn folks willing to help get you what you need or find what you want

  louis taylor
5 years ago
awesome place, order a part get it fast!

  Bradley Sutton
4 years ago
Products are good, personnel a bit gruff and condescending.

  John Hewson
3 years ago
Good local place with good service.

  Ryan Pittson
a year ago
Great service.

  Ron
5 years ago
Great home town service.