Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erin Davison
a month ago
I was in a minor fender bender. My insurance authorized Caliber. They were very quick to get my car in and fixed. I was very impressed with how fast it was completed. It was returned to me almost 3 weeks before anticipated. My car looks brand new.
Kristy Hardman
2 months ago
Caliber Collision goes above and beyond with their customer service. Highly recommend them! My car came out looking brand new! Kudos to the Nampa Caliber Collision Crew! You guys ROCK!
Sharolyn Ririe
3 months ago
We were so pleased with the work Caliber Collision did for us. Not only did the work turn out beautifully but they were so fast and efficient and friendly. I've never had Collision work done so quickly....new door!
Daniel Newman
2 weeks ago
Quick and speedy repair. Excellent choice for insurance claims. They fixed my 2008 Ram after an accident and it came out looking better than before I wrecked it. Shelby was kind and extremely helpful in keeping me updated through the repair process. I am grateful for the Caliber team for getting my truck fixed and back on the road in a timely manner.
Cori Seybert
3 months ago
Caliber collision did a great job. My looks like nothing ever happened to it. I worked with Shelby and she has great customer service. I would definitely take my car there again and also let everyone one know how good they did. The whole team was great. Got it done pretty quickly.
Jenscm12
2 months ago
Had some work done recently on one of my vehicles. They did a great job, you can t even tell there was ever any damage. Would absolutely use them again. Our claims agent Shelby was wonderful to work with. She kept us up to date on the progress the entire time.
Catherine Evans
2 months ago
I was hesitant about choosing caliber collision, but their service was great. I dealt mostly with Shelby and she was very reassuring and kept me up-to-date on repair work. Plus my car was done two weeks earlier than the estimated date. Thank you for treating my car with TLC.
Jessica Sonnen
3 months ago
Communicated every step along the way. Was done sooner than expected. The staff is friendly. Shelby was so easy to work with and made sure I understood everything that was going to happen. Highly recommend these guys. And they washed the car, so it looked way better than when I dropped it off.
Jesse Belnap
3 months ago
Caliber Collision took care of my 2022 Rav 4 after we were hit by a deer. They were able to complete the work ahead of schedule, even though there was some unforeseen delays due to additional damage not accounted for on first inspection. Shelby took the time to give it a thorough second look and evaluation, and got our car back to us before the original ETA. The car looks great and I will continue to use Caliber Collision for my car repairs. Quality work and good eye for detail.Thanks to everyone that made it happen this way! We couldn't be more satisfied with our experience.
Sarah Tish
a week ago
I was informed about the progress with my car. Being called every other day by Shelby. She was always polite and kind. My car was ready before expected time frame. Joanne T.
Brian Arbaugh
2 months ago
Best experience I have ever had getting a car repaired. they even took care of the rental return and the job was done before the estimated date. Thanks to the teams responsible for the work and communications
Alyssa Pearce
5 months ago
They did such an amazing job on my Subaru! Excellent work ethic and a great job with repairs! This is the only place I will trust with my car. They also finished my car in just two weeks! Thank you all!
Debi Potter
3 months ago
So pleased with their amazing customer service and work! Got my car fixed earlier than estimated and kept me informed every step of the way. My car looks brand new now.
Brianna Stapleton
2 months ago
They were extremely quick, communicated throughout every step of the repair process, and got my car completed within a week. They were having technical issues with their text notification system and Kayla had zero hesitation calling to give an update.
Rochelle Matter
5 months ago
I really like Caliber Collision on 3rd Avenue in Nampa. They got my car repaired before they predicted and they had a couple of hiccups and still got it completely taken care of! My car looks brand new and drive awesome. If you need your car fixed, this is the place. Kayla updates me every week and was great to deal with and she has a Great General Manager Eva! Kayla and Eva made sure I was super satisfied with the work, I drove my car and it drove like it was new. I can t Thank Caliber Collision s whole staff for a Wonderful job! Way to go, job well done. They also got a new receptionist that is friendly and personable. I think people will be happy knowing they are leaving their vehicle in capable hands, all the way through the whole process. Thank you again Kayla and Eva for making it a great experience, especially since I didn t want to ever have to have my car repaired, I m happy I found you to bring it to. I will tell anyone I know that needs their vehicle fixed to bring it to you!! Five star plus!! Very happy!Services: Painting, Body & Trim
Brian Staley
5 months ago
Absolutely amazing people, mechanics and repair team. Great front end customer service and our girl Shelby was fantastic, always willing to answer any questions, go above and beyond to help or offer a answer or solution. Right on time with estimated time of completion even done a little earlier. Great place to take your car!! Highly recommended shop and people were amazing!!Services: Tires, Steering & suspension repair, Painting, Body & Trim
Pennie Conover
a month ago
Top notch service delivered alongside top notch repairs! My vehicle looks like new! And the staff took special care of me personally knowing I live quite a distance from their facility to make sure I wasn t making extra trips to the valley and made sure I had transportation (partnering with Enterprise)They allowed me to drop off the vehicle early,they treated me and my vehicle with personal care and attention to detail. They specifically asked what is important to me, and kept me informed along the way.Caliber is friendly and professional and I felt comfortable with their expertise and care. My car was fixed and delivered ahead of the original completion date.Services: Steering & suspension repair, Body & Trim
Kourtney Castle
4 months ago
I recently was in an accident and utilized Calliber in Nampa for my body work. I have, unfortunately, been in many accidents and have had to had repair work on multiple of my cars. I was in another accident in my Range Rover about a year ago and had some horrible service from another local shop. This time around, I chose to bring my Rover to Calliber in Nampa and I am so happy I did.The experience I received from start to finish at Calliber was amazing. Not only was my car returned prior to the estimated date- it was returned in pristine condition inside AND out!Every staff member I encountered was so kind and friendly. I would like to give a special thank you to Shelby who took amazing care of me, had amazing communication throughout the entire process and ensured I was pleased with the entire process from start to finish.She truly provided one of the best customer services experiences I have ever received and I was highly impressed. I would recommend this place to anyone AND will def utilize it in the future for all repair needs. Thank you!!
Mike
4 months ago
The did a great job repairing my truck. Kayla did an awesome job keeping me up to date throughout the process. I did experience some delays due to a family emergency but the corrected everything and got my truck back in the road.
Whitney Betts
5 months ago
Had some body work done that took just about a month. When I went to pick up (a week earlier than quoted), Kayla and I went to check out the body work. Had a couple cosmetic flaws that were over looked. She had her manager come look at it and they were very polite, professional and reassured me that correcting the flaws would only take a day and it wouldn t cost me anything more. Lo and behold, car looked great next day and they even gave me a gift card for the inconvenience. Car washed and a fresh coffee, if I ever need body or paint I ll be going back.Services: Painting, Body & Trim
aaron Zimmermann
4 months ago
Had a great experience, they handled my insurance claim with no trouble and even completed the repairs well in advance of the initial estimate. Overall very satisfied.
Gregg Brinkerhoff
3 months ago
Great experience from start to finish. The employee's are top notch, very respectful and eager to help. The work is fantastic and it was done before the due date. I highly recommend them.
Tracey Pedraza
5 months ago
The whole process was really easy and the repairs look great! Got progress updates throughout the whole process and they were prompt at responding to questions. I received my car back before my estimated date. Recommend to anyone looking for fast and friendly service.
Wayne Paul
2 months ago
All the members of the Caliber Collision staff were courteous, professional. The repair work was outstanding and completed ahead of schedule.
Mark Peterson
4 months ago
Customer service was great. I was explained every detail and was informed if there would be some additional work that I would be notified immediately. Highly recommend Caliber Collision, 3rd street Nampa facility.
joann zimmerman
a month ago
Caliber Collision did an outstanding job on the repair of my vehicle, and provide excellent customer service. I am very happy with the repair.
Ken Smoldon
2 months ago
Very happy with the way my car turned out. It was helpful that they took care of our car rental as well, didn't have to make two trips.
Aspen S
4 months ago
I live in Boise but heard good reviews about the shop in Nampa. We were kept updated on the progress, work was completed ahead of expected time frame and very pleased with the outcome of the work and service provided.
Bridget Montano
6 months ago
Repairs were quick. They gave me a 30 day estimate but it only took 18. They let you choose how often you'd like to be contacted so you're always kept in the loop about your car. They also can have your rental there waiting for you and when you get your car back, you can leave the rental with them. Easy peasy!
Courtney D
5 months ago
Staff is very nice and efficient. The only thing I had to do was drop off sign a few papers and pick up when done. They handled everything inbetween and kept me informed the entire time. They were also finished before expected.