O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jerry Hooper
2 weeks ago
They tested my Samurai battery and alternator. Got the alternator in the same day. The next day, my bonneville showed a check engine light. They ran the diagnostics, and it was the mass air flow sensor, which was under their warranty. The gave me a new one.

  Gabby Champion
8 months ago
Came here to diagnose a potential battery issue. Dane came out to help and quickly got to the bottom of it. He helped pick out the best battery option without trying to sell me on something I didn't need. He even went above and beyond to help me install it which he didn't have to do. Over and above customer service. Thanks Dane (and Cory) for being so awesome. This will definitely be my go to location for auto parts service

  Josh Kolodzik
3 months ago
Employees are very helpful and kind! The Middleton location has been great.

  David W. Battiest
8 months ago
Chad was very helpful. Helped me figure out an issue on my truck. knowledge of what is my issue. At least one and told me how to fix the other issue. He put his reputation on the one the other was 99% sure ot was the issue I'm gonna try both and be happy either way.

  Tana Lyle
a year ago
I purchased a 12 volt battery on 2-16-2023 and put it in my ATV on 2-20-2023 and the battery was dead. I attempted to charge the battery with a 12 volt charger and the battery would not take a charge. I took the battery back to the store with my receipt and I was helped with Mikoli. He was doing his best but I could tell he is new on the job but friendly. He was asking a dark hair employee some questions and the guy was extremely rude/impatient with him. He than came over and asked me what type of charger I was using and I told him and his attempt was to make me feel stupid. I am sorry I did not get his name but I was in the store around 1:45 pm. There were 3 guys at the counter Mikoli, gray haired man, and the dark hair rude guy. In my opinion he should not be in customer service.

  Max Newcomer
9 months ago
Every time I go into a mechanic s shop I feel like I am getting Nickle and Dimed. Aiden @ the middleton oreilly location was more helpful than any mechanic I ve ever talked to. He helped me get the product I needed immediately and explained how to use it very politely. I m very appreciative for his help. Please give Aiden a raise.

  Minsway
a year ago
Poor help. It took two people to help one person in the phone. Two times I asked for help for different things. I was told again just a minute. He needs help with the person on the phone. Wow.The owner needs to get older men who know things. Who builds the energy of camaraderie. The young kids are clueless and have no welcoming. They lack the knowledge of building on cars.

  Catrina P (JuniCat)
a year ago
I came in for new windshield wipers while it was snowing and dark. They did not hesitate to offer to switch them out for me. Everyone at this store is always helpful. Thank you!

  Megan Steele
a year ago
I took my battery in to get a new one, and they tested the battery to see if it was still good. I was told the battery was just fine and it wasn t the problem. I then scheduled an appointment with my dealership because my car wouldn t start without a jump, and spent an extra $160 just to have my dealership tell me that my battery was bad and all the rest of the diagnostics on my car came back clean.

  Kevin Smith
a year ago
Nice guys instore but terrible internet ordering. It may say ready in an hour on the website but then it may actually be much much longer in reality. Its not their fault and corporate doesn't have any way to address the complaint.

  john riley
5 months ago
Employees were kind of rude to my son when he was buying parts

  Todd Scott
a year ago
The guy behind the counter needs to learn that being a good salesman shouldn't include making the customer feel stupid for asking a question. I thought he was kidding.. sadly he was not. It's totally worth the small drive to skip this store and go literally anywhere else.

  Krista Shay
3 years ago
The guys inside were extremely helpful, came outside while it was snowing and 15 degrees outside and helped us put our headlight back in the socket and helped me adjust my headlights to the right spot so we could actually see while driving. Very thankful for them.

  Guy Hollinger
10 months ago
The Middleton store didn't have what I needed x2. Thank God for the new hub by WinCo by Karcher

  Sarina Lichtenberger
3 years ago
They were so awesome. My battery in my hummer went out. They were very kind and helpful. Way more than they have to be. He even bought my girls a sprite to share.

  Cheryl Palange
4 weeks ago
Super helpful staff!

  Jennifer Mcgrew
2 years ago
The manager there, Caleb i believe, SUPER helpful. Very possibly saved my motor. Was more than happy to check my truck out and go the extra mile to make sure I was taken care of.

  Alison Hobbs
3 years ago
Excellent customer service!! Great sense of humor to boot..definitely will return BTW don't follow Google maps..you'll end up in a subdivision...it's on the right hand side of the road in-between chevron Ridley's..

  Gary Wilson
a year ago
Helpful staff. I think one of the more helpful and knowledgeable parts shops in Star/Middleton area. Seems to be better stocked than NAPA

  JasonLarsen TheDanishGreek
2 years ago
Chase Truck broke down after a long delivery for a dealership. We made it to you, you let us check the code, and leave the truck until our guys can tow it next day. Thank you for making the 105� heatwave hell breakdown a lot easier! Jason Larsen Utah

  Bella Scott
a year ago
They typically have what I need here, and it's in a great location, but the customer service is not great from a couple of the employees. My family and I have had dealings with some very unprofessional employees here.

  Jo Smith
2 years ago
My husband has been building a truck. I've been in more times then I would like to, to buy parts for my husband. The employee has been very helpful. Especially when dealing with someone who has no clue about parts lol

  Ron Schaffeld
a year ago
I went to purchase some antifreeze, and it was story time apparently. The guy at the counter was telling a customer about his experience in the armed forces in every detail. I left without buying anything.

  Stephanie Green
3 years ago
Always has just what we need or can help us find it quickly somewhere else. Great customer service and clean store.

  Chris Simpson
3 years ago
Always helpful and get me the parts or information that I need. Happy to have a parts store in town again.

  Rachel Scott
2 years ago
Terrible customer service. Employee treated me like I was stupid when I asked about headlights. Obviously if I knew I wouldn't be asking. His comments made me cry when I left the store.

  Steadfast Private Investigations
2 years ago
This store in Kuna has the most helpful people working for them. Always the place I go for parts and tools.

  DoofyDoink Oof
a year ago
Had the part needed- fast answers and were correct about everything. Friendly to boot!

  george cervantes
2 years ago
It was great I need a part they order it I'm going back when I need a part

  samncarol791
2 years ago
Great help from the staff. It's great having you here in Middleton!