Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mikhail Kidd
a week ago
I usually change my own oil but was busy and didn t have time so I had them change it. Seemed fine until I went to do my next oil change and they had tightened my drain plug incredibly tight and rounded the edges as they put it on. This nice little surprise turned my 30 minute oil change into an all-afternoon job. Not loving it.

  Ted Iverson
a week ago
Like the way these guys do business. Efficient, good team work, clear communications, gentle offerings for other service items. They may not be the cheapest, but I know they do the job right.

  NICKY RIVERA
a week ago
I love coming here. Christian and Anthony did such a great job and are very polite ! Was in and out I. Less then 20 minutes. I keep coming back and they take care of both my cars. I highly recommend.

  vonn68
4 weeks ago
I believe Recognition is due in every experience. I brought my 2018 Nissan Rogue in at this location for my routine oil change Dec 2023. The guy took out my air filter to show and recommend to have it changed. I declined as it wasnt too bad and requested to put it back. I left as usual a very Satisfied customer . About 3-4wks later I got an error code P0171 on my dash. I took it my authorized Nissan service to get checked out. Short version, I was advised the code resulted to the air filter being reinserted incorrectly and causing air flow going inwards to the engine causing damage to the mass Air Flow sensor. Total cost of repairs/labor charges ..$715.00!!! I called Tyler(mgr) and explained that due to negligence on my last oil change the cost of damages could've been avoided. He offered to review the recording of my oil change in Dec and get back to me. Literally within less than 3hrs, I get an email back from Tyler agreeing that after reviewing the video. He agreed it was due to their error that the damages would've been avoided and that they will FULLY reimburse the cost of my repair damages. Honestly, I was expecting a few Free oil changes but a FULL reimbursement totally made my day . Tyler and Valvoline have stood behind their work and Customer Guaranteed Satisfaction. THANK YOU FROM A VERY, VERY , VERY SATISFIED CUSTOMER!!

  narcis jurcoi
a week ago
No regrets coming to this location, Cristian was doing an amazing job giving out Details regarding to the service they were providing, Anthony as-well installed my cabin-air fliter that I provided with no additional cost and a thank you to Lliya for taking care of my business vehicle oil change Great People with awesome customer service

  Justin Stephens
a week ago
Today Christian, iliya, and Anthony did an awesome job getting me taken care of and the car oil changed! Highly recommend them!

  Marilyn
a month ago
Love love love 100% would recommend even though I m just a girl and didn t know what I was doing my boy Kobe and Justice or maybe his name was Justin helped me out! they the goat

  Chet Thorson
2 months ago
Braydon and his crew are super. Got the wife's Equinox serviced on Saturday. I asked if they did diesels and they do. I also asked if I brought my own oil and filter if they would still change it for me. Of course they would I was told. Got the Duramax done and we are up and running. Thank you guys. See you soon.

  Philip Moffett
2 days ago
Super easy process, guys were super friendly, to the point, and fast! Chris, Anthony, and Sam were awesome, thanks guys!

  Jen Jenson
a week ago
Always do a great job! Quick & convenient. The guys are always friendly & informative.

  Spencer Paul
4 months ago
Been taking my 4Runner here for years, since it was Einsteins, but today they said they can t do help me anymore due to my skid plate, which they removed and then couldn t fully get back on, so they left the bolts loose on it and told me to start going to the dealership instead. All the employees were nice, but just odd that the skid plate is suddenly an issue when it wasn t before.

  Tiffany Thometz
a week ago
all the guys that helped me today (4/5/24) were amazing! couldn t have asked for better service

  Danielle Mendoza
a week ago
Everyone I have come into contact with at this location has always been so helpful. Definitely recommend.

  Taylan Beymer
2 months ago
They were so friendly & helpful even though I was driving up close to closing! They got me in & out quickly!

  Alisha Morris
a month ago
Great customer service and I trust them servicing my car. Will definetly refer others!

  Ron Hamann
6 months ago
Very professional employees. Checked tire pressure, filled washer fluid, checked all lights, and changed oil in timely manner. Price was very competitive with other oil change facilities. Technicians explained every step as they were doing it. I will definitely return.Update 10-9-2023: Stopped by for my yearly oil change and I was again impressed. Very professional group of young employees! I would highly recommend this location for all of your vehicle needs.

  Shane Friel
6 months ago
COMPLETE WASTE OF TIMEWould give 0 stars and will be pursuing further with corporate and any state or federal agencies that might be able to take action.TLDR; truck was given back in a state that if used as intended would have resulted in a seized motor.Made the mistake of taking my truck ( 15 Tacoma) here while traveling. Convenient location isn t worth the INCOMPETENT (or outright MALICIOUS) staff. I noticed an oil leak after leaving while never having any leaks prior. Lucky I noticed it, as the oil pans drain bolt was hardly finger tight, (losing that bolt would result in seizing my engine and likely totaling my vehicle) after tightening said bolt the leak persists. Now noticing the washer wasn t put back I decide to do the process of another oil change myself, not trusting that the correct weight oil was used as everything else was done wrong, wasn t surprised when I got to the oil filter which was damaged and severely over tightened.My take from this; either the employees are dumb enough to mix up hand tighten oil filter and torque pan bolt . Or they are intentionally improperly doing their job. Either way I will never go through this franchise or business again. Complete waste of time, but glad it only cost me 30$ and 20 mins, not a new engine, like it would have been if I left it alone as it was given back to me.Service: Oil change

  Brandon Gauthun
a week ago
Chris and his team were great. Fast in and fast out.

  Kurt
8 months ago
Always have a great experience here. All employees are super friendly, fast and do not try to push add on products. They suggest without prodding. You don't have to get or of your car and they are done in about 15 minutes. I go there every time.

  Edward Hoeksema
11 months ago
They were very kind and got me in within 10 minutes. They asked me what I needed and then went over my vehicle s history. They changed my oil and air filter along with my radiator fluid. They did things in a timely manner and let me know what I needed to do next time. I had a great experience!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Scott Royce
5 months ago
All the guys were nice and it was quick. A bit expensive but worth not having to wait around.

  T. L
a year ago
I got my oil changed here in late October. Shortly after, my windshield washer fluid stopped working. My guess was it had frozen when the temperatures turned cold. It would spray out a tiny bit, only on warm days. And not at all on cold ones.I went back and asked about this, if there was anything they could do, and they assured me they used All-Season fluid all year long.Months later I go to get this issue fixed at the shop as I can t deal with not having windshield washer fluid consistently anymore.I m told almost immediately that it is just frozen. Completely frozen. Like an ice cube. I spend $100 dethawing the front and am given the option to bring it back for overnight to aim a heater at at while it s on the hoist to thaw the lines in the back. Hopefully I don t have even more issues in the spring when things thaw out from having frozen fluid in my line back there l winter.The shop says they must be watering it down since the cost has gone up so much.Also! I was asked if I was interested in changing my wipers there. I said yes, I was interested in having my back wiper changed. Assuming I would be told a price. It was promptly installed without another word until I asked and it was too late.Go anywhere else.

  brock mitchell
4 months ago
Excellent service. Extremely professional staff. 10/10

  Empowrd Foods
a year ago
Awesome customer service , fast & friendly! Will recommend this place & will come back again. Don t forget to the download the digital coupon to save some bucks. Great job

  Samantha mead
7 months ago
They were fast and efficient they told me things that I should replace and they made sure that I was roadtrip ready

  Andrew Silva
a year ago
This place is a little pricey, but the service is quick and the staff is very friendly! They do give the run down of what your vehicle may need, but they do not pressure you to buy.

  Paul Iatesta
2 years ago
The guys working there are great. They do the upsell. But, they keep it very low-key. The prices for a standard oil change are as reasonable as I've seen and the wait was not too bad. Will be back for sure.

  John Doe
a year ago
The guys were great and friendly. BUT 3 starts because ~$100 for a synthetic oil change is way too much. I'll be doing it myself now for ~$30

  Kristen Leigh
2 years ago
Probably one of the worst experience I've had getting my oil changed.In general, people tend to have an unfavorable bias about getting ripped off in the mechanical world, especially women.Upon arrival they do a light inspection to make sure all your lights are in good working order, which is nice because that something a single person cannot do by themselves.When I visited I spent over $100 getting an oil changed. Then, the receipt says they checked my tire pressure....did not see a single one touch my tires.Before leaving they asked if I needed anything else, I said yes because I knew that brake lights were out. Yet, upon arrival their said everything was fine and looked good.They check again and, sure enough, my brake lights were out. I had already spent over $100 and then THEY missed my brake lights from the get-go. They did not apologize or offer a discount or even seemed concerned about this.Yes, I can do my brake lights myself. It's probably cheaper, but I like to recieve services so I had it done and spent ANOTHER 30 some odd dollars.Thre reason why I will probably never go back, and you should NOT go here comes down to my first point....TRUST. You CANNOT trust that what they're saying is accurate.

  Missy Schuppert
2 years ago
The staff was very fast and super friendly took about 20-25 minutes for my oil change. Valvoline let's you sit in your car while getting your vehicle serviced which I like. Keep up the great work I will be back. Thank you.