Glass Doctor of Southwest Idaho

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marcus Stevens
a week ago
Glass doctor got me in for a full replacement within two days. The replacement took only an hour or so, and the work they did was real quality work. Definitely recommend people going to them for their windshield needs. They also were able to complete the recalibration! *Pictures to show what they had replaced*

  Eric Turnage
3 weeks ago
Great experience working with everyone at glass doctor, a little delay on the windshield due to the available glass not being up to standard, but the communication was clear and concise. Very apologetic about the delay. The install was completed in my driveway by Brandon. Brandon is the best! He s great at his job, super efficient and friendly. He even replaced all my stickers, inside & out. I hope y all hold on to him because he s out here making your brand look AWESOME! 10/10 this place rocks, and they ll take care of those rock chips that are driving you crazy.

  PNW EXPLORER
5 months ago
While on a solo cross country road trip I got a good size rock thrown on my windshield leaving a nickel size star just east of Meridian. I was immediately concerned about my travels ahead into extreme cold and snow with this large windshield chip. My husband looked up windshield repairs in Meridian and found the Glass Doctor as I continued to drive. Tara was great! She told him to have me swing by so they could see if it could be repaired and if so, they could get me in within an hour and keep me on my travel route! Wow!When I arrived, they immediately assessed the rock chip, thankfully fixable! EVERYONE was so very nice and friendly. They slipped me right in and I was in and out in 1 hour 15 minutes.The repair was very well done, you can barely tell where the star was. I was very grateful to have this repaired before heading into winter weather on my travels which surely would have cracked the windshield. I tried to take an after photo, but the repair would not show up on the picture-the repair was that good!Thank you Glass Doctor team for taking such good care of me and my copilot, Truman enjoyed all the attention!Highly recommend!

  Jenn D.
3 weeks ago
Glass doctor went out of their way to make this experience easy for me!. My windshield expert Ryan did an amazing job! He was efficient, kind and professional with a ton of experience. They came and got my vehicle while I was at work and brought it back before I was off! I'm extremely grateful they took such good care of me, worked with my schedule and took care of my vehicle! The whole experience went perfect and was executed flawlessly! Will definitely use them in the future!

  Doug Dean
3 weeks ago
The technician (I forgot his name) was meticulous and quality of work was the best I have ever experienced in my over 80 years of having replacement windshields preformed!!! Steven the person that was at the front desk was also of very high quality and extremely knowledgeable and explained the process in detail and how and why the calibration was preformed. It was nice to also know that he came from a military family and that others in the shop were military veterans. Steven was not military but his patriotism was bright!!!! I would recommend this particular shop if you should ever need a glass replaced on your vehicle ... I drove over from Ontario to their location for my windshield replacement on my KIA Telluride (2022) and think that it was worth doing!!! I am sure you will not be disappointed if you did the same!!! A very satisfied customer... Ron V.

  Kim Bybee
a month ago
Vandals broke the side window out of my camper shell ! I was told the only one who could fix it was Glass Doctor and they were right! It had to be custom made! They took it out got one made and reinstalled it in no time! They are great people to work with! I will be using them for all my future glass needs!

  Kelly Ryan
3 weeks ago
A mallard duck ran into my patio window! I didn t know who would be best to replace the double pane panel on my window. Glass Doctor did an amazing job! Professional, communicative and it was easy to make it all happen. One stop to verify what needed to be ordered and a second stop to install. Thank you for making my incident easy. By the way, the duck is just fine, he lives across the street in a pond

  Office Manager
a week ago
I had my window replaced and they did a fantastic job! Everyone was friendly and great customer service. Very quick as well! I would highly recommend them!

  Steven Garcia
4 months ago
It was a great experience! I called about a day or two before, and they were not only able to fit me in for an appointment, but also were able to come to my house to do window replacement. It's holding up a week from the appointment, and I love how well done the job was. My windshield looks as good as new, even in an older car!10/10 would call again.

  Stacey Simmons
7 months ago
Clint and the team at Glass Dr. were very helpful in getting my project done. The mirror had to be custom cut and the shelves shortened to make it fit. Clint took care of all of the details. I highly recommend them.

  Mike Rowles
3 months ago
Glass Doctor did an excellent job replacing the broken windshield in my car. Drew (tech) was timely, courteous, and extremely efficient in the process of replacing the windshield. It was also very convenient. All work was done while the car was parked in my garage. Pleas thank him for a job well done. I heartily recommend Glass Doctor services. 1/8/24.

  bailey vialpando
3 weeks ago
I have brought a 1979 El Camino and a 2004 Chevrolet Silverado at different times for glass repairs. Scheduling process was easy and quick. They had all the glass shipped within 1-2 days and had my vehicles done within a day. Customer service was fantastic. Highly recommend this shop.

  Jennifer Page
4 months ago
I cannot recommend this place enough! My insurance was being a bit of a nightmare in getting my windshield replaced and it ended up becoming a few weeks/months ordeal. Anne Marie at Glass Doctors was so amazing in helping me straighten the whole mess out. She was patient and kind, and got them to move the process along more quickly. They were also super flexible with drop off dates to get the work done, and they fixed everything super quickly. Great business and a big thank you again to Anne Marie for making a stressful situation so much easier!

  Larry Sutton
4 months ago
This shop was very efficient and the work performed was high quality. The staff I interacted with were courteous and friendly, and my windshield was replaced in less time than I expected. They dealt with insurance issues with minimal input or time needed on my part. I would definitely use Glass Doctor again

  David Lavelle
a month ago
Glass Doctor walked me through every step, very easy. With insurance, I paid nothing out of pocket and they had my windshield fixed in an hour. They came out to my work where my car was and fixed it very quickly.

  Kassie Anderson
4 months ago
I had an amazing experience working with Glass Doctor! They picked up my car from work and had it returned back before I will scheduled to get off of my shift. That meant the world to me as it was very difficult to try to find a ride to and from had they required me to drop it off directly at their office in Meridian.I love the 12-month warranty and that gives me peace of mind. I Highly recommend last doctor in Meridian, Idaho!

  glen kratkin
3 months ago
I used the Merdian location and they were great. From time of damage to installation of new oem windshield was less than 24 hours. Much faster than the larger company recommended by my insurance. Staff was very friendly and punctual.I would use them again and recommend to others.

  LEE Hamann
7 months ago
I was pleased with GlassDoctor. They Did a repair for Crystal Fusion Insurance. I m totally displeased with Crystal Fusion the crack was too large to repair and it is still highly visible. The windshield should have been replaced. And now Crystal Fusion will not even return my calls or emails. I don t think a good company like GlassDoctor should do business with a company like Crystal Fusion.

  April Jennings
a month ago
Dan came to replace 5 window panes from hard water damage. Within a few hours new windows were installed & he even cleaned them. Very professional job & done in a few hours - can't say enuff about his attention to detail. Thank You so much! Nothing like having windows you can see out again.

  Charles Prieve
4 months ago
Great professional service. Installers named Donald and Dan were very polite and knowledgeable. Replaced 10 glass panes in about 4 hours. Cleaned up their mess; moved and replaced furniture without any assistance from me.

  Kirk Adams
3 months ago
Without question the best place to get your windshield replaced!! We did two in a day and a half. The scheduling and communication were second to none. They took the lead on filing the insurance claim with us. After a quick 3 way call everything was set to go.

  Christine Jackman
2 months ago
Got on the schedule quickly and replaced my husband's SUV windshield. They got me in early and out in a timely fashion. Very nice and friendly staff. Thank you so much!

  Matt Brown
5 months ago
Communication could have been a little better with scheduling. Also with quotes you were considerably slower than the best competition. They were competitive, responsive, and much faster than you. That was SIR auto glass or something. Regardless, they were less expensive but no warranty, like 12 mos replacement, pushed me to go with you. I mMy PS wiper isn t sitting right, looks like it was a notch too high. No big deal as I got the windshield replaced and it s easier to fix my wiper than to try to get someone back to do so.

  Sid Rochlitz
a month ago
My wife came home to find a decorative beam had fallen and broken a outer window,Glass Doctors were able to come out and take measurements and in a couple days able to replace it. We were very pleased with the service.

  Robin Douglas
2 years ago
Great team all the way across the company. Competitive price, excellent knowledge and friendly attitudes, on time for the appointment at my home. Professional installation.

  Laurie Pinegar
4 weeks ago
Brandon did a great job on our windshield replacement on March 20th. He was friendly and personable and efficient!

  Cod trick shotz
2 months ago
Everyone was so helpful. My living room window was shattered and open to the outside. It was snowing and temps were in the teens. They were very fast and made sure to get it fixed ASAP. The man who came out to fix it was awesome. Give him a raise!!!!

  Randall Rudeen
a month ago
Glass Doctor replaced my BMW OEM windshield promptly, and looks as good as new. Great job and great place to have your glass serviced.

  Arlan ( Sid) Cook
2 weeks ago
Your technician Patrick, Branden was right on time, was very friendly and did an excellent professional job on our windshield. Thank you! Would use you again.

  Thann Massaro
a month ago
Great pricing and great service. Another local shop had quoted me 2K to replace. Glass dr fixed it much cheaper then that! Thanks!!