NAPA Auto Parts - Lewiston Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Lilly
a week ago
I ordered some parts yesterday and they came into the store today. I went to pick them up and the lady that helped me was very rude and just nasty. She couldn't find the invoice for the order and got mad because the amount I was quoted was different from what she came up with. She acted like it was my fault that she couldn't find the invoice.Needless to say, I WILL NOT BE GOING BACK to that store.

  Mike
4 months ago
I went to NAPA for a part I needed and it needed to be ordered if I purchased it from them. I tried other shops to see if it was immediately available. To no avail, I went back to NAPA to order it and it turned out that they had accidentally quoted me the cost and not retail that it normally was. In the end they still honored it (plus a 10 dollar surcharge). They definitely got themselves returning customer from the way this situation was handled.

  Betty Bingman
a year ago
Not sure what goes on in here. But they must be good as my husband spends lots of money and frequents this place often. I mean seriously he even followed them when they relocated from another building. They must be very good and friendly folks. NAPA AUTO SUPPLIES

  Donny Meckel
4 months ago
Didn't have the battery I needed. They sent me to clarkston to get it and the guy there was RUDE as hell.

  Jacquie Warnick
6 months ago
Great friendly service, advice and help. Just as I ve come to expect at Napa.

  Ronald Rees
10 months ago
The staff was very prompt and helpful. They provided excellent suggesting and were very cordial.

  Michael Hoover
a year ago
Horrible service and the parts I ordered did not come until a full 2 weeks after NAPA told me they would arrive. Just not service or customer oriented. I felt like I was bothering them taking up their time.

  Skyler Bass
9 months ago
has quite literally everything you could need for your car. great customer service and usually available with any questions you may have

  John Seigler
8 months ago
NAPA's staff is always helpful in finding parts, even if it's not in the commuter!

  Jeremy Wimer
a year ago
The crew at this NAPA are all extremely knowledgeable, helpful, and personable. Don't waste your time going to the other guys. NAPA is the best parts house in town!

  Jory Shelton
2 years ago
The employees were extremely helpful. Even though they did not have the tool I needed, and could not get it within the time frame I had, they gave me the part number and some advice on how to get it.

  Cindy Keaton
a year ago
Nice large, clean & bright store. Friendly employees and, they had what we needed! No fuss , no muss.

  Jennifer Davis
2 years ago
Super nice staffAlthough there was a pretty long line they were super fast and efficient. Was in and out in like 10 mins.Thanks again guys for your help !!

  Larry Lewis
5 years ago
The associated on the front order desk was amazing , he searched for oem parts for my 2006 toyota camry! He found the speaker covers all ready ordered them thanks Napa for a great associate!

  Ty Williams
5 years ago
Asked if they had waterproof heat shrink. "Oh, I don't know what that is, I've never heard of it". Okay, I will buy some from Amazon.

  Collin Shafer
5 years ago
Id recommend going to clarkston store, sales rep in lewiston made a big deal about clarkston saying theyd allow me to use there gapping tool. If its such a big deal you had to lend your gap tool to a customer then you have terrible customer service, not like I asked to take it out of store! Not only that it was for one plug. AGAIN I RECOMMEND CLARKSTON OVER LEWISTON ANY DAY. A1 customer service there. Willy is always a good guy to deal with and will help the customer any way he can, along with the rest of the clarkston crew!

  Andrew Knoll
5 years ago
Knowledgeable staff to help you with all of your car parts and tool needs. They'll help you find the right parts when you need them and get you out the door fast!

  Jeff DeMeerleer
2 years ago
This is an absolutely HUGE Auto Parts Store! Don't bother going to the other chain stores. This NAPA is in it to win it for sure.

  Charles Karn
5 years ago
Im sorry to reduce my for you in Lewiston, yet your guy did on the one part i asked him to double check to make sure he got the right one ,He didn't! cost me time most important thing to Me these days.

  Lucas Esquibel
4 years ago
I start out looking at other parts stores and end up at Napa, cuz they always end up having the part I need. Old school and knowledgeable staff.

  Erin Nichols
4 years ago
Incredible store! So clean and well organized. Friendly employees ready to help!

  Mickela Miller
3 years ago
It's a great new store they have lots of new things it's really nice

  Christopher Miller
5 years ago
The counter guys go above and beyond to try and help you find the part you need. Not only will they try and match the prices of the competition they will call around to find a part of they don't have one.

  Ryan Galantuomini
5 years ago
Very friendly and knowledgeable people got the right parts good to go

  John Walsh
5 years ago
Very good. Had the part we needed and got helped right away.

  Rick Constien
a year ago
Nice place . Did not buy anything

  Rodney Smith
a year ago
Everything you need and good knowledge behind the counter.

  D E W Adventures
2 years ago
Didn't have the locktite form a thred I saw on their website

  Michael Fleming
5 years ago
Employee knew what I needed and got it for me at a great price!

  Shea O'Connor
6 years ago
Gave us a part for free for my friends 1965 tbird and it worked perfectly