Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erin Commins
3 weeks ago
My experience with the owner, Mason, Was wonderful! He got to me right away, even though he was coming from one job and headed to another right after me, so he was not short on jobs! He unlocked my vehicle within minutes, was courteous, and efficient and had the right tools to get the job done! I would recommend him and his company to anyone!A job well done! Thank you Mason!
Sasha Schacher
2 months ago
I locked my keys in my car and it only took them 10 min to get out. The gentleman that came and helped me was quick, professional and very nice. Hopefully I don t lock my keys in my car again but if I do I ll feel more comfortable knowing they are a phone call away.
Sarah Gibson
3 weeks ago
My daughter car anti theft system made it so we couldn t start her car. A1 came over to help but couldn t get it done. Then he called me back and said he had one more idea and came back the next day and got it fixed. I would highly recommend A1 he went above and beyond.
Curt Peoples
5 months ago
Great experience. I talked to Mason and he was able to help us out way faster than I ever thought. He drove 2 hours to make us keys and program them when we needed it done. I appreciate all he did. He was great. Thank-you very much.
Kinlie Engle
7 months ago
10/10 would recommend! I accidentally locked my kiddos and keys in my car in 90� weather. A1 lock and key showed up quickly to save the day! On top of that, the owner was very nice and didn't charge me, due to my kids being in the car. They have my business for life (which knowing my husband i'll probably be using them pretty regularly) . I again would like to say thank you very much!
Sarah Hopper
4 months ago
We had a customer lose her keys at our restaurant and A1 was there right away to help. The level of customer service was amazing. Thank you!!
Madison Fry
a year ago
I had a great experience with A-1. Service was fast and friendly. I lost my car key, which is never something you plan on, and A-1 was super quick to help me! Never having been in this situation before, I didn't really know where to go about getting a new chipped key and thought the Toyota dealership would be my only option. I was happy I decided to call A-1. They resolved my problem faster than I could have ever hoped for and were friendly and helpful the entire time!
mandy Casey
10 months ago
My dog hit the lock button on my car. Locking both my dog and daughter in the car. Luckily, the AC was on but they showed up within 5 minutes and got us taken care of. Highly, recommend!! I tried to pay him but he would not accept payment. Due to the nature of the call. That to me was going above and beyond.
Bonnie Franke
a year ago
My experience was amazing! No likes to lock themselves out of their car but I sure did. He came within 10 minutes or so and quickly opened my car. Then my car didn t start and he helped me jump my car as well! Very awesome customer service and he was extremely nice! Honestly this was a life saver! I won t go to any other locksmith at this point!
Danielle Hernandez
9 months ago
Extremely happy with my choice to call! He showed up immediately and let me in my apartment in no time! Professional and friendly service that I would highly recommend. Thank you A-1!!
jason page
4 days ago
Super fast and friendly service, very affordable.
Jace Overberg
6 months ago
Met me at my house very quickly, made a copy of a broken key in just a few minutes. Very knowledgeable, professional, and quick.
Samantha Wantz
a year ago
I called A-1 at about 5pm on a Sunday night to get into my apartment after losing my keys in a car accident and having the worst weekend!! Mason was the only lock smith that answered, was SO understanding and kind, and then he met me at my apartment within minutes. In what felt like seconds, I was back in my apartment and had one less thing to worry about. Could not be more grateful for their reliability!
Marc Vieira
a year ago
Mason was fantastic in helping me. A relative died, the car was impounded, and there were no keys, plus I live 400 miles away. He went above and beyond to go to the tow yard, make new keys, and have everything ready on a short time line for me to get to Lewiston to pick up the car. Plus he coordinated getting the glass company to repair the broken window before my arrival.
Brenda Boyer Knoll
11 months ago
I accidently locked my granddaughter in the car with the windows up and she was buckled in. Scary stuff, I was freaking out. My daughter called A1 and he raced downtown to unlock the car door. LIFE SAVER. Literally, it was 78 degrees outside, and those situations can become deadly quickly, I thought I was going to have to break a window. Thank you so much, he didn't charge us and I was so grateful. He said that he doesnt charge to unlock with kids in the car. Thank you so very much, please use A1 if you need locksmith services, support the businesses that support our community, thanks
Nikki Katus
a year ago
I had A1 cut two keys on a Friday. They didn't work. I returned to the store during business hours to find nobody there. When I called the number on the door I was told that I would have to wait until Monday for him to correct his mistake. Since I need the keys over the weekend, I went across the street to Erb's Ace Hardware. They were cheaper and cut the keys right the first time. I find it astounding that the hardware store is more skilled at making keys than the "expert" locksmith.
Stella Casas
a year ago
The owner is so kind and funny. He was able to reprogram a new key at our house for my vehicle after we lost our only copy. Very fast and great service!
Sierra Shuey
a year ago
Wonderful experience. Made it there faster than expected and was very kind. Helped me and my daughter out free of charge it was so unexpected. Thank you Mason for the lovely small talk, helps keep a mother calm.
Nate Moore
a year ago
I called Mason at 10:15 at night, because I had locked myself out. He personally drive downtown from the Orchards to unlock my door! He was the only locksmith that would answer, and was a pleasure! Thank you so much, Mason! You will be the only locksmith I refer anyone to, and will be the only one I call from now on!!! God Bless!!!
Brenda Halen, Realtor
2 years ago
A1 is the best. When you need locks changed, it cant wait and A1 is always right there to take care of you. They are professional, fast and friendly. Their rates are more than reasonable, even when traveling out of town. I would not hesitate to recommend them to anyone in need of locksmith services. Thanks again for taking care of me and my clients!Service: Lock rekeying
Garrett Jim (Gary)
3 years ago
Gave a call to A-1 Lock & Key in the morning, and Mason stopped by with professional manners, and promptly started his work on my locked vehicle.Less than 35 seconds, and he had my car door open, and my keys returned to me. Highly recommend these guys, won't disappoint you. Thank you A-1 Lock & Key for your help.Service: Car lockouts
Melinda Fleming
a year ago
Fast and friendly. Even tried to help solve problem before coming out to save us money. Definitely using these guys again!!! Customer service is outstanding!!!
Tina Sperry
3 years ago
I originally called because my key quit opening the front door. They were quick and came over right away. When he was here, he said the key hole just needed lubed up. I asked about a new door handle and I ended up going with a key pad. They ordered it and kept in contact about getting it installed. Right on schedule he showed up and installed it while explaining everything. I definitely recommend A-1 Lock and key!
Sierra Sapp
6 years ago
Called around noon and got an answer within 4 rings, he was able to tell me if he had the correct blank for my key, affirmative. No wait time he cut it right then and even went out to be sure it worked for me himself before I even paid. It did work. After going to every other place in town first this guy had the best customer service and was actually able to meet my need whereas elsewhere said they could but in fact could not.
Collin Shafer
2 years ago
Mason is one of a kind! Drove all the way to Anatone for some clients of mine to get into a property they haven t been in 10 years! He arrived on time! And his pricing is always fair! Very professional guy!
ben Baldwin
a year ago
They was very fast to arrive, got our rig unlocked in like maybe a min or less.I highly recommend this place for all youre lockout and key needs. Thank you so much A-1 lock and key.
Nicole Coley Marie
4 years ago
Mason really went above and beyond to help me get a working key fob. He was very helpful even though it took a while to get a key fob that worked. I really appreciate all of his efforts and his outstanding customer service! Will always come here for any keys I need replaced.
Dartel Kress
4 years ago
A-1 Lock and Key is the best in town! They re fast, friendly and work with your insurance company. I definitely recommend them. I ve had to call them a couple different times and Mason has showed up and unlocked it all within 10 minutes.
Sierra Courtney
4 years ago
A-1 locksmith is an ace in my book. I lock my keys in my car quite often, and Mason is always there to get me out of a bind in a jiffy. He has even gotten me in to my house before as well (can you sense I have a problem here ). As a mother, I appreciate fast friendly service when I am locked out, and I have never left an interaction with Mason without a smile on my face. He is always going the extra mile to make sure the job is done! 5/5 would, and AM recommending to friends .
Brandi
5 years ago
Mason was such a life saver when my son broke the key to his car and needed a new one asap. He went above and beyond. He communicated with me and was priced reasonably. Definitely recommend.