Napa Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Derek Jeffries
2 months ago
This is the worst parts store in the area. Go to Stovern or O'Reilly's. NAPA has given me the wrong part a few times, the parts seem to wear out faster than they should, meaning I have to buy the same thing again a year or two later, and this location seems to hire people that know absolutely nothing about cars. Today when I called in, I said I needed a part for the passenger side of my car. the lady who answered asked if that was the right side or the left side of the car. Seriously!?!? From what perspective? Driving? Staring at it from the front?I have been asked some dumb questions that don't make sense. Both times the old guy with glasses gave me the wrong part, he stood there arguing with me that it was correct until the SKU was checked and it was found he pulled the wrong box completely, and they are always trying to push you into buying garbage you don't need.After the dumb question today, and Stovern again being way cheaper for a comparable part, I am done with NAPA.

  t one
8 months ago
I had bought a general tune-up kit for my 91 Yukon and received all the wrong parts.I was 200 miles away from home. My receipt was at home and I went to exchange the parts.I am a member of their rewards program. They would not exchange the parts..next I bought break pads... WRONG PARTS AGAIN!!!!omgNever using Crapa again. Go to O'Reilly's

  Suvari Neff
a year ago
My boyfriend & I broke down on the way from Oregon to Montana. (Never did make it) Our serpentine belt snapped and we had nothing to fix it, the store was closed. So when we were able to go in on Monday, the managers son, (we forgot to get his name, we re sorry!) was super friendly & let us use his tools. He even helped my boyfriend with the assembly for no reason other than being a good guy. We tried to give him some money and he more or less refused. We would ve been stuck there a lot longer If he didn t help. Great place, great service.

  Idaho Van Hemel
a year ago
Parts!!!And parts of parts to make parts that fit into parts of other parts.It's a "Part-a-Thon" for that needed part!ARTEMIS-1needed a part, so they are holding launch to put on that part so NASA can launch this collection of parts around the Moon!Parts!!!

  Kelsey Thomas
a year ago
Shout out to the guy that works at Kellogg Napa. My son is 15 and his truck wouldn't start, I was at work. The fella took the part I paid for over the phone to my son and stayed and helped him install it. I appreciate it so much!

  Jamie
2 years ago
Such amazing service. We thought we needed a new part for our car as we were driving through town and, instead of selling us a part we didn't need, the staff showed us how to fix the problem without needing to spend any money. And they let us borrow the tools to get the job done. Very impressed and so grateful! Thank you, Kellog Napa!

  Cassie Waller
2 years ago
The guys at Napa are very knowledgeable, friendly and helpful! If they don't have an item they will order it for you and get it there fast.

  Ed Whidden
a year ago
Friendly group of guys and gals.If they don't have a part they usually can have it, that or the next dayUsually...

  Joe Hill
4 years ago
Very knowledgeable staff, high quality products, and large inventory not automotive parts and accessories.

  Matthew Karst
4 years ago
Helpful staff. Knowledgeable and friendly. Easy in and out

  Daniel McClendon
3 years ago
Didn't have the part I needed. Had to order it.

  Josh U.
4 years ago
Not the largest inventory of parts. But still some parts in stock.

  Thomas Moffett
3 years ago
"Nope, nope, nope, nope, nope, nope," as one of the employees told me when we asked if we could get a code read

  george t cox
3 years ago
I don't do business with Rude sales people

  Thomas Papandrea
2 years ago
Great prices for this area, thanks

  Rob Caswell
3 years ago
When you need to fix your shyt

  The Bewicks
4 years ago
Good home town place

  Douglas Fenn
5 years ago
Had the parts I needed

  Dan White
3 years ago
Great service.

  Melissa Whitney
2 years ago
It was k

  Nichole Edwards
a year ago
Love the service

  Janice Goodson
6 years ago
Always great.

  mark lewis
3 years ago
Had my part