Side by Side Outlet
4.9 (78)
1708 E Lincoln Rd, Idaho Falls, ID 83401
(208) 881-5949
sxsoutlet.com
Claimed
From the business
- Identifies as veteran-owned
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tiffanie Scott
2 months ago
Just LOVE this place! Shawn, not only knows his stuff, but is extremely honest! This is a story of a dude that noticed that all of the other places we can go >>action cough cough<< suck and he sees how easy it is to take advantage of that!!! Wish I could give them another star!!!
Brian Warner
11 months ago
Shawn and Kojak have gone out of their way more than once to help us out with our side x side. Shawn even called me to follow up on some work they had done on our machine to make sure it was performing the way we wanted it to.I definitely recommend Side by Side Outlet to everyone who has a side x side. These guys know their stuff and take great pride in making sure their customers are happy.
Vernal Kunz
4 months ago
These guys are very honest and knowledgeable. Took care of my RZR and made sure everything was good highly recommend them
Richard Franks
7 months ago
Amazing and knowledgeable staff. Shawn definitely goes above and beyond for his people. If you need any kind of work done on your SxS, this is definitely the place for your peace of mind and getting it all done in a timely and professional manner. 20 out of 10. I highly recommend this place.
Dez Anderson
3 years ago
These guys are the greatest. Very thorough, helpful, informative and prices are great. Worked with me on every aspect of taking care of my ride. I appreciate them for being so patient and explaining everything to me. I'm a customer 4-ever. Highly recommend them to everyone.
Russ Britt
a month ago
Great company with fast professional service would recommend to my grandma
Andrew Nicholls
11 months ago
Shawn and Kojak always take good care of my needs. Never had a problem with any of their work. Lots of cool stuff to see in their showroom.
Percy Padilla
a year ago
These guys are great! Very knowledgeable and highly recommended for all your needs and prices on parts and services are right on!
Whitney Ford
3 months ago
The customer service we have received from Side by Side Outlet is unmatched! Thank you!
Steve Martinson
9 months ago
Good guys that do good work, but charged me $314 to replace a battery on my Cfmoto. $120/hr. shop rate. They did check the electrical system though to see if there was anything drawing down the battery.
Steve
11 months ago
Another good purchase from Side by side. Bought a spare wheel and tire and it arrived 3 days later. Perfect fit for my RZR. Good company to buy from. Thank you Shawn.
Gregory McGee
5 months ago
Good service and prompt help. Thank you for helping me
Bobby Peterson
a year ago
I've had the best customer service everytime I've been in there. I will definitely buy all parts from them they have great prices. Thanks Shawn and Kojak for everything. This is James I dont know why it says Bobby lolll.
Gretchen Elliott
2 years ago
After having issues with our machine we came in and asked questions and the mechanic Patrick was very kind and showed the installation procedure to us on another machine that was being worked on in their shop this was incredibly helpful information and very nice of him to help in that way especially when our machine has been down for two weeksThat s customer service!!!We went to two Polaris dealers in our areaAnd never received this kind of customer service or help for that matterWhich is frustrating because we purchased the very top tier warranty from Polaris when the machine was purchasedAnd in our opinion the warranty is useless without customer service so we had to look for other ways to solve the issuesThis business now has another customerIn us thank you for your help and patience today
Kylee Kishiyama
10 months ago
Very impressed by their service and customer care! Highly recommend for parts and service!
Tyler Bramble
4 years ago
I ordered a Viper winch and the customer service was amazing. They emailed to make sure everything was complete and even made me a special wiring harness at no charge ASAP. They sent me pictures of how to hook it all up also. Will definattally use the Side By Side Outlet in the future.
Matt cochems
4 years ago
The guys at Side by Side Outlet rock! When I needed springs they spent the time to explain the pros and cons of each brand, in the end, they put me in touch with the manufacturer to get a custom spring rate for my car as off the shelf wasn't going to work. I purchased the springs through Side by Side outlet and they arrived before they said they would! When my shock disintegrated they worked hard on coming up with a solution to get me racing again. Lastly, I like to think I have a good grasp on suspension tuning but the. knowledge and ideas these guys have rival/surpass some of the best suspension tuners in the industry.
Willy Bradley
6 years ago
I enjoy working with Side by Side Outlet! These guys they are very enthusiastic and detail orientated. They are able to pick up your machine, perform all you're performance upgrades, and great with electrical needs. star rating. Stop by and check them out, you won't be disatisfied!
John W
5 years ago
They had a hard to find part I was looking for. When I purchased the part I accidentally chose the $40 dollar priority shipping. They called me the next day to ask if it was a mistake and quickly refunded the money.. They always ship priority for no extra money.
Jared Garcia
4 years ago
Shawn is awesome anything I need from dirt bikes, 4 wheelers to side by sides he helps me with it all, no matter how small or big the project is. Great shop for service or accessories!
William Meakin
4 years ago
Great people; Excellent Service; Innovative Solutions - these guys are true craftsman and mechanical experts. You will not be disappointed - you will be amazed what they can do to a ATV, UTV, or just about anything mechanical!
phil jorde
7 months ago
Fantastic to work with and the staff cares about their clients
James Byars
2 years ago
These guys are awesome! Great customer service and very knowledgeable! I highly recommend them!
April Hall
3 years ago
They have what I need. If not they have it by the next day. The staff there are really nice and easy to talk to about anything side by side related. I recommend this shop 100 percent.
Marvin Echegoyen
6 months ago
Amazing customer service amazing staff.
Marcus Boswell
3 years ago
Great customer service and the staff is very knowledgeable and helpful. Looking forward to doing more business with them in the future.
Zach Thornes
3 years ago
Great price on wheels and tires. Shipped sooner than expected. Thanks again! Will definitely be ordering from in the future.
Zach Keyes
4 years ago
These guys are very knowledgeable and were able to answer all of my questions as well as get me everything I was looking for my Polaris RZR. I wouldn't recommend anywhere else but side by side outlet.
Justin kostial
5 years ago
Kojak and Shawn have been great to work with. Their quality of work is excellent and very good with customers.Justin
Jeremy Schmidt
3 years ago
Great staff. AMAZING customer service. The guys have gone above and beyond to get my quad back in the hills.