Robinson Auto Glass Experts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeannie Tupper
4 days ago
I have used Robinson Auto Glass for windshield replacement, rock chip repair, and sun roof glass replacement. Every experience has been amazing! The staff are all professional and friendly. You can tell they are treated well as employees because they work hard and have such positive attitudes. They go above and beyond with their customer service, and the quality of work is excellent. I highly recommend them!

  Julie Ann Goodrich
5 months ago
We were on the road when a board smashed our windshield.Robinson went the extra mile to get us back on the road that day. Replacing our windshield, before they closed. My husband had worked at a glass shop and said they did the best job he had ever seen. We highly recommend this business, you will be happy with the results as we were. Thank you Robinson Auto Glass, you really are experts at what you do!!

  Carl Robbins
a week ago
This is my go-to place for windshield chips. Had two of them this spring off of the Lewisville highway from all the gravel trucks. Stopped in without an appointment and they worked me right in. They are friendly and great to work with. Will definitely go there again.

  Karl Doering
2 weeks ago
Fantastic service, super friendly, got me in on the spot, I was a walk in and they fixed 3 really bad chips in 25 minutes!!! It looks like it didn't even get chipped, so happy with the outcome and great service!!! I will recommend to my friends and company to go here!!!

  DeAnn Peterson
3 days ago
I'm apparently hard on windshields and have had several chip repairs and a replacement. Robinsons has been great with or without insurance and I will continue using them. Happy customer.

  Lisa M
a week ago
Scheduled a windshield replacement and left with $4100 in damage and unable to use our car for 3 weeks. Initially we were told that they couldn t calibrate the vehicle because it had a defect that required warranty work. Took it to the dealership only to be told that when they replaced the windshield they stripped some wires and when putting the new windshield in they shorted out a few components which resulted in our heating elements, lane departure, front camera and some others components not to function. I was told that it was that way when it was brought in and they had the pre scan to prove it. I have information from the dealership to prove otherwise. Pre scan was done almost one hour after they started working on the windshield and post scan was about a half an hour after that. The car was in their shop for an hour and a half. I was told by the owner that the dealership must have caused the damage. After reviewing the cameras with Karalee it was determined that no pre-scan was completed when the vehicle arrived so I m not sure when the first pre-scan happened or how they managed to fabricate the records. After one week with the dealership, robinson finally agreed to pay for the repairs. The repairs were completed around two and a half weeks and then payment was received 3 weeks after they caused the damage from a simple windshield replacement. Although I appreciate that they paid for the repairs, we had to continually call them to make sure it got paid since we couldn t pick up the car until it was paid for. With that and blaming the dealership for the damage, expecting it to all be under warranty and not taking full ownership of the damage, we will not be back.

  Michael Leemhuis
2 weeks ago
First time at Robinson Auto Glass Experts and it was a fantastic experience! Got right in and was out within 30 minutes. Fast and friendly staff. Very courteous!!

  Dave DeWidt
4 weeks ago
I write this even though it has been about two years but it still irritates me. Went in to get a replacement windshield. They broke the replacement and had to come back. They broke the second and had to come back again. When replies third one the broke the windshield wiper motor so had to go back again. While waiting an unseen obstacle made me fall had get a HUGE hematoma on my thigh.They never offered any type of discount or anything. The only thing I got was a weak apology. With all of their issues they should have offered something I would give them a negative rating if I could

  Gloria Miller
a week ago
Awesome service in a very timely manner. Staff is extremely helpful with insurance claim and explaining the process!

  Joel Walton
4 days ago
So nice to be able to drop in and get chips repaired on the spot. Very pleasant employees too.

  Jolene Clark
5 days ago
I am extremely pleased with the service that Robinson's provided! I highly recommend this shop!

  Aubrey Sanderson
6 months ago
We have been to Robinson auto glass multiple times. They are very professional, and have great customer service. They did an amazing job replacing our windshield and filling in the rock chips. We highly recommend them!

  Sar Win
5 days ago
Would give 0 stars if I could. Went in for a small rock chip fix and they ended up spreading a crack across my whole windshield of my 2024 car. Then they said oh you signed the liability paper so there's nothing we need to do, it's not our responsibility. AVOID this place unless you want to spend your own money to replace your windshield at their fault and error.

  DemonDriver
8 months ago
Got a windshield replacement for my Kenworth semi for almost $600 out of pocket. Not even 3 days into my first trip out and the window forms a crack from the bottom corner. No rock chip or other foreign object hit it, so I m not really sure what happened. Called them to see if I can bring it in to let them check it out to see if it was a windshield defect or something else, so I am still yet to see what becomes of it. Meanwhile the crack gets bigger everyday.Will update

  Glenette Hillyard
8 months ago
I had a chip in my windshield. I stopped by Robinson Auto Glass Experts to have them take a look at it. As soon as I walked in, someone greeted me, looked at my chip, and assured me they could fix it. I sat in the waiting room for about 15 minutes. Then the owner came in and told me my car was all done. The service I received was truly speedy and kind. The price was very reasonable. Thank you.

  Russell Elswick
6 months ago
Been coming here for all my autoglass needs in the last 6 years. Windshield chips are a dime a dozen living around here, and they get me squared away quickly and professionally. They help me every step of the way, even when having to deal with my insurance. Would recommend.Service: Auto windshield repairService: Auto windshield repair

  Kristen Trosper
7 months ago
When I ever need a windshield repair I always run into Robinson Auto glass experts! They do a professional job and are always the nicest and easy to work with. They are quick and easy to get into and get out on my way. They always have my back and are always friendly. I would recommend everyone to choose Robinson Auto glass!

  Leisa Montague
6 days ago
The best. Thank you guys for getting me in so quick and helping with the paperwork.

  My Fam
3 weeks ago
Have been going here for years to try to support local business but will never return again and wouldn't recommend others to use them ever again.

  Mike Scott
4 months ago
Great customer service! Got me in right away. Very friendly!

  Peter Pieper
5 months ago
Robinsons has great service, we re super friendly and they fit me in the same day I had my windshield crushed by falling ice from a stop light!Service: Auto windshield repairService: Auto windshield repair

  Aubry Sessions
3 months ago
Sarah Lynn and caralee are amazing. Great customer service. And great pricing.

  Bodie May
5 months ago
They fit me in quick and did an incredible job. Definitely the place to come if you need glass repair.Service: Auto side window replacementService: Auto side window replacement

  Sharon Parry
6 months ago
For 31 years we have used Robinsons, and we love em!! Great friendly service, best products used, and easy appointments and sometimes drop in s. Amazing place.Services: Auto windshield repair, Auto windshield replacementServices: Auto windshield repair, Auto windshield replacement

  Kenny Roberts
3 days ago
Great business. Excellent service

  Charlotte Smail
6 months ago
First experience at Robinson today and I will be a repeat customer for sure. They even gave me a candy bar when I felt faint :) Everyone was friendly, efficient, and professional.

  ANN SOCHER
6 months ago
We walked in for an auto glass chip which was promptly fixed. We weren t at the shop for more than 10 minutes! The staff were beyond wonderful, to boot!

  Justin Merrill
2 weeks ago
Always quick and efficient and do a wonderful job!

  Josef Baumert
11 months ago
I brought the work truck here for a windshield replacement. They were efficient. It took a bit less than an hour. They are definitely all part of the same team, nobody seemed to be above helping anyone else.Update: the windshield ate another rock, so I came here again. They were a lot busier this time, but I was still out of there in less than an hour and fifteen minutes. They did a good job and were friendly and polite.

  Emily Wilding
2 weeks ago
Been going here for years. Quality, professional service.