O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dana Quinton
a month ago
Chris Jonas was so helpful and determined to fix my headlights and steering wheel cover that was almost impossible to do. He was very friendly and helpful and was very respectful. He needs a raise because of his willingness and determination to help me. His customer service was first class. I will definitely come back to this location every time.

  Laura Paulsen
2 months ago
I stopped here today for new wipers. My vehicle had the old type- so the guy helping us found the piece we needed, and changed out the wipers- screwing the attachment in. He went above and beyond to get the job done. (I've had many places say there was nothing they could do other than change the blade itself instead of the arm). Very impressed!

  Zach
2 months ago
Staff members were seriously awesome! He was very helpful and politely installed a new battery for the Nissan we were using for work. Price was a little higher than expected but that s a given for any hybrid vehicle. Works great now back to work!

  Scott vK
2 months ago
Employee checked battery and alternator for free. Installed new battery for free. Everything was done in 15 minutes!

  info info
2 weeks ago
Great Customer Service by Kylar, honest, fast, friendly, good sense of humor. He came out to my truck to fish out a signal bulb that got knocked loose. will definitely return in the future.

  Alex Hyndman
2 months ago
O'Reilly's used to be a nice place to be able to come get codes read off of your vehicles and be able to erase them and then corporate came in and said no more so as far as I'm concerned O'Reilly's has become a worthless store since they can no longer tell you what is wrong with your vehicle when you have a check engine light and everyone in the store said it was a corporate decision so they will no longer be getting my business or anyone that I associate with business

  Lila Wheatley
2 weeks ago
Kylar was very helpful in fixing my signal bulb, excellent customer service, helpful, good sense of humor, fast, efficient, I will go there every time I need help.

  Shanon Brown
5 months ago
Took some parts back for my son. I had no idea what phone number it was under because with a cell phone, you just looked up the name and pushed the phone icon. He had also recently changed his number. The gentleman was very patient, and once we found the correct number, I was out in about 30 seconds. Easy Peazy lemon squeezy.

  Tiffany Lambert
5 months ago
Every time we go there to get a part for our vehicles for our business I know we can always count on the short Adam to always help get us the best price. He's so friendly and goes above and beyond to help us make sure we have the right parts that we need no matter what.

  Mike Vickers
4 months ago
I just wanted to brag about Adam at your Woodruf store in Idaho FallsWhat I watched and then experienced for myself a guy that truly understands what customer service meanHe was very professional,knowledgeable all the while demonstrating great people skillsIf any of you have given that store and Adam a try you are really missing out on that good old customer experience that most have forgotten these days

  MDD
3 months ago
Always great service by knowledgeable staff. Lifetime warranty on most products, and they honor it without hassle.Decent prices, discount for military.

  Kashia Thies
2 months ago
I had to get a new battery for my car and the gentleman their helped me take out my battery and put the new one in I wanna say his name was Tyler thanks again O'Reillys for always being my go too for anything I may need

  Lynne Wade
3 weeks ago
The salesperson always comes out to my car and helps me install windshield wipers. And recently, window washer fluid.

  Jerry Struhs
3 years ago
Every visit has been good. Employees are helpful and work together to take care of you. Definitely my parts store! This visit I picked up a hub kit for my boat trailer and a few extras!

  Nancy Doss
a year ago
I had a very good experience at this store. An employee named Tyler helped me with a brake light issue and went the extra mile to test the fuses. He found that not only was one of the fuses blown but it was the wrong amperage so he replaced it with the correct one. Had he not been diligent in trying to find the issue it could have cost me much more money to take it the car to a repair shop. Tyler should be commended for doing such a great job and in 18 degree weather I might add. Thank you so much Tyler.

  Kathy Kalougata
a month ago
Adam was so kind helpful and professional. Thank you Oreillys!

  Shelly Mandello
9 months ago
I needed a 2057 rear RV Trailer brake / turn single light bulb , The employee helped me to find it. Very busy store with a lot of customers . I waited just under 10 minutes for help. This store gives Military discounts on your purchases.

  natalie anderson
a year ago
These guys are awesome! Adam was super flexible and worked on my car because my car wasn t cooperating. He was patient and positive and a hard worker overall. He would help customers and check up on each one. Very personable. Thank you!

  Melissa Worrell
2 months ago
Always helpful but everyone looks so mad....not always but frequently. Lighten up guys...

  Donna Lavin
9 months ago
My husband and I were on the road, and our car battery was about to die. We purchased a new battery from Adam, and he installed it for us. Great customer service. Thank you Adam!!!

  Alvaro Pineda
10 months ago
I wouldn't think the employees at O'Reilly's Auto Parts they are really friendly and they found what I needed fast in the system plus the word gladly helping me to install the wipers I needed because it was raining I'm from out of town so when I Google the nearest O'Reilly's it took me to the store and I really appreciate all the help and everything they did for me I give him my 10 star if it's possible

  James McCord
2 days ago
Great people great service great parts. Easy to get what you want and they have a great inventory.Great service

  Teara Evensiosky
a year ago
Always my go to place for my vehicle needs, rather it s cosmetics or a big repair these guys are always awesome and super helpful! I had to replace the battery in my car and Kyson was super quick to help me find the perfect one for my make n model, he even helped me carry the new one to my car!!

  Greg Carlson
a year ago
Arron asst.manager was great checked my alternator found it was bad sold me a new one with a lifetime warranty. Excellent service Thanks Arron. Idaho Falls store woodruff Ave.

  Megan Carey
8 months ago
Everytime I go to this oreileys there is one employee with 10 people in line. Even if there is one person in front of me, it takes 15+ minutes to be helped.

  Lenn Heighes
8 months ago
These guys were awesome. Battery clamps were corroded to the battery. Took time but Adam stayed with it until he got it. Great Job

  K D
a year ago
We were there last night to get a part for my son's car and they said that they did not have it at their location and that the 17th store had one. And the clerk saw that I did not want to go anywhere else and looked a second time and said I found one. Thank you to that amazing clerk!

  james jones
2 years ago
My daughter's car stopped running before the store was opened. The employee, Christopher, was such a great help. He listened to my daughter and went above and beyond what we have experienced lately. He should get a great big thank you from not only management, but also from corporate. Chris, you are a person who makes it very easy to think about coming back again....and to be first!

  Terra Agueda
2 years ago
While traveling, had a rock break the headlight on a 1987 pickup. Called the store, they had one in stock, and we were able to be back on the road in less than 30mins. Very helpful and quick service, already had the part waiting for us at the counter

  Bree Makin
a year ago
Very helpful the lady helped even though she just went on break that was very kind. The first time I went in the helped with my rotors the next time they helped me find the fuses that I need for my car It was a great experience all around. Will be going back!!!