Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Janet Bates
a month ago
Friendly crew, fast service...BUT when we asked what it would cost to replace the windshield wipers, we were told $15. Then after replacing them we were handed our bill. The wipers were $15.00 EACH! C'mon, seriously... but of course, it's too late to say nevermind.
Ryan Vogel
2 weeks ago
Quick, clean, respectful, fair price, knowledgeable and very helpful. Extremely friendly 5 stars will recommend.
Victoria McDonald
4 months ago
They recommended replacing the air filter they do not carry. I bought one and they will install. They were helpful.
JOE Keller
4 months ago
Very unprofessional and sloppy service. The oil was overfilled Oil had been spilt and leaked onto the exhaust Oil was also dripping from the bottom of the engine dam area, and had not been cleaned. . The oil filter area had not been cleaned prior to putting on the new oil filter. This location poses a serious customer safety concern.
Kenneth Schwartz
9 months ago
The manager and her employees were all very friendly and knowledgeable. They got us in and completed our oil change in less than an hour, along with checking and refilling all fluids and then physically showed us all of the work that they completed. We are very happy with our experience with them.Service: Oil changeService: Oil change
Steve Brandvold
5 months ago
All members of the Jiffy Lube Team at the Idaho Falls Idaho Pancheri location were totally outstanding. Thanks TeamService: Oil changeService: Oil change
Beth Roth
a month ago
Always quick and kind. Complimentary drinks and sometimes, a carwash
Jeffrey Dodge
6 months ago
Very helpful staff. Found an oil leak on my new vehicle and allowed me to photograph; didn t proceed with the oil change so that I could get it repaired.
john schell
a month ago
The best oil change you can possibly buy.
Crystal Taylor
8 months ago
They were all very nice and personable. I wish that this location was the location I could go to every time, but I was just passing through on my way to Oregon. Thank you very much.
Jason Shadowen
a year ago
Jacob, Ayla and Lukes did a great job. Super nice and explained everything. Got me in and out in about 40 minutes and got a free car wash next door.
Kristina Jordan
a year ago
Was on a road trip from Montana to Colorado the day before thanksgiving when my oil light came on. Went to this Jiffy Lube, they checked for leaks and gave me a top off. Very quick and very friendly staff, grateful for these folks!
Bishop Sumsion
5 months ago
Hi. Please fix your system. After visiting your business I received 22 emails the following day and another 21 the day after for google reviews.
Adam Behr
a year ago
Brittney needs to check her attitude and how she talks with paying customers. Please and thank you go a long way. I should have trusted my gut and just waited in line at the woodruff location, John and Stuart always take great care of you and your vehicle. With how much everything costs nowadays spend your money where people treat you right, definitely not here.Service: Oil change
Cassandra Hulse
2 years ago
I just needed a simple oil change and air filter replacement and they ended up doing a full service that included vacuuming the full interior (even though they only did the front seats of my SUV), washing my windshield (which still had streaks), and a number of other "services." I paid $90. The worst part was when they said they checked my headlights and said they were fine. If they had actually checked my headlights, they would have found that my left headlight was out, so they obviously didn't check it. Who knows what else they didn't do that they charged me for.Service: Oil change
Richard Beem
a year ago
They did a great job. We're very knowledgeable about what needed to be done and didn't try to sell me anything I didn't need. Overall I will use there service again.Service: Oil changeService: Oil change
Mauka Marine
11 months ago
as a aviation inspector and maintenance instructor I am always pleasantly surprised at the level of professionalism at this location especially the knowledgeable woman who checks you out and shows you the work accomplished. bravoService: Oil changeService: Oil change
Jule zilla
3 years ago
Super happy with the service. Friendly and professional. I had the option of staying in my car or sitting in the waiting room which was nice given the current circumstances. Only a few minute wait, and they were efficient, so I was in and out in about 40 minutes on a Friday morning. Will definitely be back.
Mitch Russon
3 years ago
After completing my service, I was offered the usual up charge services, which I declined. But I was surprised to find that my coolant level was low, which was supposed to have been filled by this same team just three days previous. When trying to determine what happened, and question whether or not I had a leak, I was cut off, more than once by Les and told what was happening. I was never allowed to even process a thought and complete a sentence.It was all a miscommunication, and that s fine. But it s super disappointing to feel like you e done something wrong and to be treated that way - especially by a company that pledges a quality experience.As it turns out, the coolant was never refilled the previous time as promised. So they cheated me last week, and condescendingly corrected the mistake today.I also requested the regular oil change, not the signature service. I was given the signature service and charged for the signature service. But my windows actually looks worse than they did when I came in due to the hospitality tech who sprayed my windows with degreaser, but never washed them!I would avoid this Jiffy Lube, if you can.
Delores Honess
a year ago
We were travelling back to Canada and it was time for oil change so stopped at Idaho Falls. The team was very efficient, positive and knowledgeable.Service: Oil changeService: Oil change
Jillian Banks
3 years ago
I didn t have to wait any longer than 30 minutes to get my car in & they were busy. It only took them about 30 minutes to do their signature service oil change. Helpful and kind staff. Would recommend. :)Services: Tires, Oil changeServices: Tires, Oil change
Pam Bare
3 years ago
Anya was amazing. I got in and out quickly. She didn't try to sell me services I didn't need and genuinely seemed to enjoy her work. Thank you Jiffy Lube and associates for being out there to help the rest of us in such uncertain times Service: Oil changeService: Oil change
Scot Gaeth
3 years ago
Two weeks ago I took my truck for an oil change. They said they were short handed and it would be an hour. It took an hour and a half. Yesterday I took my car. They said it would be 30 minutes. It took an hour and 45 minutes. Guy said he was training a new crew. They were all laughing and joking around during my stay. Added too much oil and had to remove some back again. This place has really gone down hill. It's too bad.Service: Oil change
Katy Longfellow
2 years ago
DO NOT GO. I went for an oil change and they told me I came in early because I bought a 7,500 mile blend. When I came back after 7,500 miles, they told me I came in late because I only had the 5,000 mile blend. I never even thought to question them. I m shocked my car doesn t have more problems than it does after coming in 2,500 miles late.
David Bailey
4 months ago
They were amazingly fast and polite.
Cynthia Jamesen
5 years ago
They were quick, helpful, knowledgeable, and took time to answer my questions. Even when I couldn't find the coupon I thought I had, they gave me one of their own 10% discounts. It's nice to have the car vacuumed and clean with a fresh mango scent. I've never been disappointed with Jiffy Lube.
Jessica Nickerson
4 years ago
The manager was wonderful! I got two rock chips repaired and was just going to pay out of pocket. He was willing to take the time to do the paperwork to go through insurance. That wasn't an option the previous time I went. Thank you again!
Jackson Brown
9 months ago
The manager of the Idaho Falls Pancheri store is excellent. I wont go anywhere else for oil changesService: Oil changeService: Oil change
Paige Olson
7 years ago
I LOVED coming here with my car. I came in for a routine oil change and was so happy with how kind they were. I also had a battery terminal that was loose and they tightened it for me. I am car savvy and so i was up there showing them where the problems were and all these things and they weren't the least bit annoyed with me. They opened my car door for me and gave me a free car wash voucher. I was in and out in 15 minutes. I am never going anywhere again. Ill be bringing both of my vehicles back here for anything they need :)
Luke Nalder
5 years ago
I came to get the A/C charged in my wife's Jeep and after it was charged we drove away and then realized that one of the hoses had blown. We came back and they let us know what needed to get fixed. We got it fixed and they recharged the Jeep again. The entire time they were very helpful, friendly and professional. I will definitely be coming back when I need more work done in the future. Thank you!