Intermountain Auto Recycling, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  bill poester poo
a year ago
Best price online. Received engine in 3 days. Staff is extremely knowledgeable & helpful. By far the best experience I've had getting used parts.

  Lyn and Joan Rice
6 months ago
We needed both left doors for 2007 Dodge Ram. Justin was very courteous (and patient with this ole lady), color matched the doors and had parts pulled and ready for pickup at the time he said. The doors were in great shape and the cost was very reasonable. We wouldn't hesitate to recommend Intermountain Auto for used parts.

  Brian Belfield
a year ago
I cannot say enough good things about them. Justin was fantastic to deal with, very informative and prompt on communication. He found me a part that nobody local had and others were unwilling to ship. Thanks to them, my truck lives again! If I am ever in need of parts again, they will be my first choice.

  1994 _chevy_stepside
a year ago
These guys are the best! Best junkyard in all of Idaho Falls in my opinion. Bradyn helped me track down a rear end for my Yukon Denali from another yard (even though they didn t have one) and helped get my truck back on the road. They are the best when it comes to communication and pricing and are super easy to work with. I ve bought several parts from them and would recommend them to anyone over any other yard around here. I m from Houston, Texas and I have to say they have the cleanest facilities I ve ever seen (and I ve seen a lot). Highly recommend them to anyone needing used auto parts!

  Alex Vandermolen
5 months ago
Helpful and friendly staff. We use them all the time. Fair prices and good parts.

  Kiaya Kinghorn
11 months ago
Even though you guys didn t have the part in stock that I needed but Bradyn was able to source one out and order it into the store for a reasonable price. He was outstanding with his customer service and I would absolutely recommend him and this store to others !

  Kevin Coe
a year ago
Horrible horrible experience with this dishonest wrecking yard. They sold me a hood for my 2004 Silverado that DOES NOT FIT and will not take it back. They accuse me of getting a different hood from somewhere else and trying to return it to them. Frankly I have better things to do with my time than play silly games They ARE NOT a reputable place to do business. SAVE your money and do business elsewhere.FOLLOW UP you say that I can't return the hood because I painted it before test fitting it. So I am supposed to test fit it to a crashed truck before painting. Who does that? According to you I got a different hood, spent $450 + dollars on paint and other supplies so that I could return it to you and get 212 dollars back. That is ridiculous. It is too bad that $212 dollars will affect the financial stability of your company. Do you need me to pay your power bill this month to help you keep the doors open?

  Shannon Klingler
6 years ago
I have spoken to one of your employees, Austin, at least three times this week. I don t know much about vehicles and every time I have brought up a concern or needed anything, he has always been super pleasant to talk to and has helped me understand even the simplest things. I feel like Austin s customer service is by far top notch. He is very knowledgeable about the work that is done at your business, and has left quite a big impression. Never used your services before now, but as long as he is there to help make sure things are in order and efficiently resolving my concerns, I won t go anywhere else!

  Bj Schreuders
a year ago
Spoke to Mike first thing on a Monday morning. What a nice guy. Dealing with salvage yards can be a bad experience some times. Not this place!Excellent pricing on part ( PCM) and 1 year warranty. Not too bad for a used part!

  Roger Ludwig
3 years ago
Very pleased with Intermountain Auto Recycling. Bought right side front and rear doors for my 2014 Ford Explorer. After finding the doors myself on the IAR website, customer service representatives were helpful and polite on the phone. Had the doors shipped to my home just north of Los Angeles. They arrived on time in the condition described on the website. Even the delivery driver commented how well they were packaged. Door hinges were included and electrical connectors plugged in just like new. The doors aligned perfectly and power windows, locks, door ajar sensors and mirror all work perfectly. Gave them a good wash and wax and they look great. Excellent!

  Miguel Ramirez
2 years ago
In sincere and simple terms, Intermountain Auto Recycling, Inc. has the best customer service I have experience in my life. I send a shout out and thank you to Austin who has gone out of his way to help me in an honest and respectful manner. I encourage potential customers to feel confident in doing business with this company. They will treat you with appreciation and see you as a valuable business partner.Thank you Austin.

  Paula K
3 years ago
Shout out to Austin! What a pleasant gentleman. The transaction was quick! Within a few short minutes he located the exact part and color part that I needed, I paid for it and received confirmation that the order is being completed. As long as I get the requested part and in good condition, this company will receive a 5 stars and I will encourage anyone I know that is looking for parts to contact them. Thank you, Austin and Intermountain Auto Recycling!!!

  Jeremiah Brown
8 years ago
This place is great! I have always had excellent experiences with the staff and the Products they provided. The owners have outstanding integrity and they make sure their customers are always taken care of. In addition, I have always found that their prices are consistently lower than there competitors in Idaho Falls. I definitely recommend them to anyone in need of an auto part at a great price.

  Food Critic
4 years ago
Very smart people working at this place. they have known every time how to get me the right part, even when I couldn't describe what the name of it actually was. Their prices are fair and reasonable, and they are honest people. I will do business here whenever I need car parts. They are also very proactive in getting things done, which is another appreciated attribute they show.

  Kayla Giddings
6 years ago
These guys are awesome!! Not only do they always have what we are looking for but they help walk my husband through any questions he has had about installing the parts! These guys know their stuff and have the best selection and prices in SE Idaho! Definitely would recommend

  Brett Jackson
4 years ago
Found a bumper and a tailgate for my 2010 F-150. Exactly what I needed. Asked, Austin, what he could do for me if I bought both. He told me he d take $300 off BOTH! I asked him twice, $1,100 for the tailgate and the bumper. He replied YES SIR to both. So I gave him a few hours to take the bumper off. I asked if they had any scratches or dents. He said no, they were both A00 ratings. Which means nothing s wrong. Show up and the tailgate has scratches and a dent. Bumper is fine. Get them loaded and go in to pay. $1,400 plus tax! I told them I was quoted $1,100 before tax. He said he couldn t do that. I told him that s why I asked twice online. He went back and looked at our conversation and saw that he agreed to the $1,100. I also brought up the dent and scratches. He said he could do $1,200 plus tax but that s it. I would have left a 5 star if they would have just done the price they told me twice online. Not sure I ll be back again if I need more parts.

  McKenna Monson
3 years ago
I would highly recommend these guys! Austin helped me get all the parts I needed, he was extremely kind & professional and made sure i had everything i needed. Parts came in great timing with great warranties! I will definitely be going back.

  Brian Allen
6 years ago
Have had 3 dealing with them.. Always hoping it would be better.. 1 they never get the part pulled when they say they will.. Keep delaying and delaying even when you already paid for it. 2 they tried changing the price on one purchase significantly until i called them out for it.. 3 they openly bash and trash talk other peoples parts and products.. One guy had the nerve to imply that his 200000 mile part way better than new parts because it was original... You are a salvage yard wanting near new prices on very used parts..

  Theresa Colbert
3 years ago
This yard was SO CLEAN and the employees are so NICE! Austin was especially helpful to me. I will be sure to call these guys for my auto parts in the future! The nationwide locator that they used was very helpful to me. Thanks again! 5 STARS!

  the yetti
3 years ago
Oh behalf of our yard, johns used cars and wreckers in eureka California I would like to say thank your for a speedy transaction. Fast response time and shipping. Austin was a pleasure to work with and look forward to continuous business endeavors. In this business transparency and speed is of the essence. Austin thank you again

  Tanya Jolley
6 years ago
Austin is amazing to work with. I always get the best service when ordering parts. From start to finish the process is smooth. Thank you for always taking such good care of us. You guys rock!!!!!

  Joey Bendixen
2 years ago
Ordered a part I ended up not needing and they never reimbursed me. After calling multiple times, said they would be pay me back but never did. What seems like friendly service that doesn t follow through.

  Michael Humpherys
3 years ago
Austin has no professional skills what so ever. I called looking for a wiring harness and dash, he was rude cutting me off and saying my request isn't worth his of his guys time. Told me to look for my parts somewhere else. Then quoted me a ridiculous price amount I swear to get me off the phone. That guy has no tact or phone courtesy. No way will I ever do business with a company that allows people like that to talk to customers. Its my money, and taking it somewhere else now... Seems he has a history of being this way based on reviews I've read also. The plot thickens.

  Mr Zelaya
a year ago
Really Bad Experience. Spoke to Mike, Justine, Kyle, no help there.It has been over three weeks since I purchased the transmission, and still not delivered. Stay away.

  Velocity Auto Body
6 years ago
Austin is AWESOME to work with! Definitely makes it easy to get the parts that we need! As a business it is very important to have knowledgeable people that can answer questions and find the parts that our company needs, we definitely recommend Intermountain Auto Recycling whether your a business or an individual..

  heather minor
6 years ago
My transmission went out in my truck in October. I went through them to get a refurbished one with 60,000 miles on it. I could not afford the extra couple hundred dollars to get the warranty. The shop put it in and I made it roughly 3,000 miles over 8 months before that transmission went. The shop said it was nothing I could have done and that the transmission was bad when I bought it. I called IMR and they wouldn't help me at all. They said it was out of their basic warranty and the place they got it from wouldn't help me either. Basically said tuff luck cause I couldn't afford the warranty and they we sell me another transmission for the same price. I ended up wasting $3500 to fix my truck. I work in sales and when something you sell doesn't hold up. You are supposed to back it up and help the customer. Thanks for nothing!!!

  Jeremy Dougan
5 years ago
I bought a front diff for my 2008 ram in January, it was sold as a 3.92 gear ratio , i didn't put it in in the winter due to lack of funds , and had just had it installed and they notice it was the 3.55 not the 3.92 I was sold, mind you i paid 576$ for this and ordered it from Colorado supposedly only having 80k miles on it, i called a couple weeks ago and tried to work out a deal the guy on the phone told me it was my fault it took 9 months to notice , but they could sell me another , i never purchased the extended warranty. Um correct me if I'm wrong warranty is for parts braking not being sold the wrong one. What do ya know they have one on the shelf that's a 3.92 with 80 k miles , i asked they guy if they had one at their other location if i-pull , was informed that if they did it wouldn't be any good that they dont send any drive train there if it is any good and be sold at a higher price, in short 1,300$ to rebuild my 3.92 diff, because who would trust people who can't stand behind them sell8ng the wrong one in the first place

  Ryon Lockhart
10 years ago
Very courteous and excellent communication and customer service. They answered all my questions, and found the part I needed within a day. The price was very fair and the part was ready and waiting for me when I showed up. I have dealt with similar business in the area and Intermountain Auto Recycling is far and away the best around.

  Ben
3 years ago
Ordered axles for my 01 Jeep Wrangler. I was really picky about gears ratios and what not. Austin went out of his way to find me exactly what I wanted. Hit him up he will take care of you. Very honest person and a pleasure to work with.

  Jim J
7 years ago
Don't buy frim them. Purchased a engine core, with guarantee that core was good. They shipped to garage in Boise. To garage awhile to get me in, not my issue I can't control shop schedule. Upon inspection core no good and nonrepairable. Intermountain says I am past 90 days and wont refund money. They are not honest in dealing with people.