Modern Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Curtis White (Sticks*Stones)
a month ago
I feel a whole lot better today, knowing that there's a mechanic shop who can be proud of their team.I know I am.Honestly, honesty goes a long way.Want a shop you can return to?A shop that will find what caused the problem as well.A shop that communicates information...I truly can't say enough.Before there was ModernThere was panicThanks guys.We really appreciate that you take care of us.

  Cyndi Hart
3 months ago
Here are some of the things I love about Modern Auto Service:When you walk in, it is clean, there is a place to sit and work while you wait or relax on the couch and watch a show. There are some little snacks and drinks available and also a little play area for kids to keep them entertained! If I don t have time to wait for my service to be done, they usually have someone available to give me a ride back to work!! I get a text after every service with a detailed report and photos of everything they did and possible repairs or maintenance that needs to be done add a level of urgency for each one. If you haven t tried them out yet, you definitely should.

  A H
3 months ago
My 1998 Eclipse's water pump was on its last legs, causing overheating and strange noises. I took it to Modern Auto Services on December 22nd for a diagnostic while I was at work. Kevin promptly called to confirm the issue and even sent a link to a detailed whole car inspection. While my car was being repaired, they loaned me a clean and newish Prius, which was a lifesaver.Both Kevin and Brody were super friendly and professional, explaining everything clearly and answering all my questions with patience. I was particularly impressed by the detailed diagnostic report, which broke down the repair costs and even included other issues to be mindful of with estimates. They even managed to finish the repairs a day earlier than expected!Overall, I had a fantastic experience at Modern Auto Services. The communication was excellent, the work was top-notch, and the loaner car was a huge bonus. I wouldn't hesitate to recommend them to anyone looking for honest and reliable auto repair. Five stars all the way!

  Leslie Hiatt
2 months ago
I had a dead battery, but Kevin came out and jumped my car at no additional cost, then they installed a new 36 month battery and cleaned both connectors. It was quick and I got a better battery for less then the competition had quoted me. They are definitely my choice for auto service.

  Martha Slate
4 months ago
I have seen way too much of these guys in the last few months.. But, they have been absolutely amazing working on my 2 ailing vehicles! They've gone out of their way to bring me a loaner car clear to my job in Meridian, came and got my vehicle there too. Their inspection process is over the top from any shop I've ever been to, and the report they send covers absolutely everything! No work gets done until they discuss everything in detail. I recommend these guys to everyone that mentions needing car care of any kind.

  Jon Lundberg
3 months ago
Merry Christmas. !!! Our van is back, working the way it should and my wife is happy. Thanks!!! My friend Mark Winton recommended you and I am sooo glad he did. You guys were able to get me in the next morning, had it figured out by 10:00 am and had it done that day. Amazing compared to the shop that had it for over four weeks and didn t fully fix it. We have had it back for three day and all is good. Will be recommending you guys to everyone. Ryan Bergquist was fantastic s well!

  Michael Standing Wolf
5 months ago
Small coolant hose split and caused the water pump to fail. They were able to squeeze me into their schedule for repairs. Kept me informed throughout.Great shop to help a traveler in need.

  Shane Reeck
3 months ago
I have 3 vehicles and that's the only place I'll take them. There honest and good. I recommend people go to modern auto you won't be disappointed.Services: Battery, Oil changeServices: Battery, Oil change

  Philip Crom
6 months ago
I run an auto repair business in SW Colorado. Ryan called us to help out a customer who broke down far from home (1700 miles) who believed they had a warranty issue on their vehicle. Ryan went above and beyond for the customer, helping to coordinate towing and rental cars. Come to find out the previous work performed by Modern Auto Service was spectacular and the vehicle had developed a new problem that was not at all related to any service from Modern Auto Service. In fact, after inspecting the vehicle I can say with certainty you can trust the workmanship of Modern Auto Service. I am very impressed with their customer service and will strive to do the same within my business. Highly recommend.

  Brian Kropp
3 weeks ago
Absolute best service, Brody answered all my questions and concerns and the hole team did a quality quick repair of my truck

  John L Close
2 weeks ago
Outstanding service from start to finish.They go out of there way to make their way to make their service to be the best it can be for the connivence of the customer.I will return.

  SarahAnne Barrett
3 weeks ago
Always great customer service at Modern Auto Service. I won't go anywhere else! Thank you for the continued great service.

  Mary Judson
4 months ago
Modern Auto Service is focused on customer service and honestly while doing a great job of servicing our vehicle. They even send a detailed report, including pictures, of work they do or areas to keep an eye on.

  lisa moyer
5 months ago
Ryan was super nice ! Got us a courtesy car.. Would definitely take my vehicle there and would tell neighbors in my rural area yes l trust these guys . .. Way more than taking my tuscon to the actual Hyundai dealer!!!! Trust worthy and honest more the hyundia dealer in Nampa.

  Jeff Carpenter
3 months ago
A great experience. They explained everything and even sent me the repair report on my phone. Great service all around!

  Zac Spear
3 weeks ago
Very friendly, got the job done very fast and everything is running very good so far! New clutch and rear main seal

  Grand Aiowa
4 months ago
Got a oil change, they inspected my car told me of some issues that I need to have fixed soon they do a good job and very friendly!

  Theo
a month ago
Staff is absolutely amazing. Knowledgeable & friendly. Only place I ll take my vehicle!!

  Kathryn Phillips
5 months ago
They were patient and got me scheduled on a day and time they worked for me and I had a loaner car to get to work and back. The work was done quickly and well and I was on my way that same day. Thank you.

  Judy Malman
6 months ago
I would like to start out by saying everyone was so incredibly nice. But I feel like the pricing was inflated and I was being upsold on things that weren t necessary. I did not choose Modern to complete any repairs.The price to replace my stolen catalytic converter was quoted by Modern at $661. I was able to replace it elsewhere for $380.I was also advised by Modern that my transmission fluid was deteriorating and added another $441 to my quote. I mentioned to the shop that replaced the catalytic converter about the transmission fluid deterioration. They looked everything over and let me know my car was in great condition. They recommended getting a transmission fluid change done due to the mileage, not because the fluid was deteriorating. The shop I chose quoted me $160 to change the transmission fluid vs the $441 from Modern. They also let me know this was not urgent and could be completed a few months in the future without coming close to causing damage to transmission.Lastly, we drove from Travis Air Force Base, California to home in Payette Idaho without a check engine light coming on. After picking up my car from Modern and taking it to the other shop who ran more diagnostics, they found multiple sensors like maps, about 3 of other codes being thrown. Turns out a group of wires was disconnected and hanging and a hose from the air filter was also hanging down. We have no evidence to blame Modern on this what so ever and do not mean to lead that way, but these were not brought up by Modern s inspection and luckily we were not charged by other shop to plug the wires back in and tighten the hose.

  HollyAnn Hutchinson
2 months ago
Happy with the scheduling, the service, and the communication. So great to have this business in our town.

  Mandy Travis
3 months ago
Wonderful service, very professional and very helpful with explaining what the problem was with my truck. Would definitely recommend.

  Douglas Dewar
a month ago
Was a wonderful experience, they had a for kids day to learn about what it takes to make a vehicle operate.

  Mark Johns
7 months ago
This shop.Everything you want in auto repair.Transparent pricing. A beautiful link text to your phone that shows photos and complete descriptions of each part of your vehicle inspected. No doubts about honesty.Beyond the top tier customer service.I had a major malfunction passing through, headed to OKC.Brody and his Tech team rallied on thursday(their weekend) to get a two day job done in one day last minute.Generous, courteous, PROFESSIONALS.Thank you!You made my day.

  Kristina Havens
6 months ago
So impressed with Modern! They took care of my daughters care under the time crunch I had and were very honest with me in the process! Definitely recommend

  Daniel Dahle
10 months ago
We recently purchased a new vehicle from a dealership and Modern Auto performed a presale inspection to help me feel more confident with the overall status of the vehicle. After the inspection results were given, they helped me understand what time ups would be best to help the vehicle run long term. Excellent service!

  Joe Wood
5 months ago
Was treated very respectfully and service was expedient and detailed. From my arrival to my departure, I felt very valued and important.Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change

  Lorena Rodriguez
7 months ago
I have brought my vehicles here since they have opened. I get them serviced and diagnosed when there is something wrong. I try to save myself money where I can because it is getting more and more expensive to get the simplest things done on a vehicle. Staff is always friendly.

  Squibbert
5 months ago
Modern Auto has been providing this great service to veterans in the community for several years. It s great how they involve a lot of local businesses. It s really great that it continues to grow each year. Thank you Modern Auto Service!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Rebecca Taylor
a year ago
They were very professional and straightforward. I called them on a Friday and they were able to get my vehicle in the following Monday. They diagnosed it by the following day (as my car has been tricky and no detection lights had lit up). They communicated what was happening every step of the way and made their recommendations. Really appreciated their level of communication and that it was in a very timely manner.My car runs great now. I will be using Modern Auto Services for all of my auto needs.Services: Air & cabin filter replacement, Auto engine tuning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Oil change