The Windshield Guy
4.9 (423)
5373 W Emerald St, Boise, ID 83706
(208) 344-5566
thewindshieldguy.com
Claimed
Accessibility
- Wheelchair accessible parking lot
Planning
- Appointments recommended
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Macey McLaughlin
4 days ago
Anthony came out to replace our windshield on our 4 runner and he was INCREDIBLY HELPFUL and did an amazing job!!! I m so thankful we called the Windshield guy! I will be referring to All my friends and family and clients!!!
Michael Ihrig
2 weeks ago
Thanks goes out to Rocky and his crew. We had 7 double pain windows replaced in our motorhome. Rocky and his crew made this so simple. The results were amazing . Our windows look like new. And a life time warranty to boot. If you have any rv that need windows give them a call. I
Tipton Holland
3 months ago
After our rear windshield suddenly shattered after my wife started her van yesterday Rocky and his team at The Windshield Guy saved the day. They had Anthony out in less that 4 hours from our call and we're back on the road! Great guy, great team. Thanks everyone!
Bb (bbinurmouthJr)
a week ago
Great business, but unfortunately having the hardest time setting up an appointment for somebody. Nobody answers the phones! Can t send business over without being able to communicate with someone!
Corbin Volbert
4 months ago
They use incredibly cheap glass!! Had my windshield replaced and the guy that came out was courteous and worked quickly. So that was great. Where the problem came in is when a tiny pebble hit my windshield. It left a dent as small as the crack that came after it. I called them and they said they could fill it if it was 6" or less. Problem is that the crack spread past 6" in the first day of it occurring. I get that they can't control a pebble hitting my windshield but they could use glass that is of high enough quality that it doesn't create an 8" crack on the first day. I will never use them again
Katelyn Wilmot
4 months ago
I m never one to write reviews, but it was a pretty disappointing experience today; 20 minutes after our appointment time I called to see where they were and she said they would get a hold of me. An hour later, the man left a voicemail saying there was a huge issue at the warehouse and he would be here in a half hour. With no sign of him still, he texted me Sorry I missed you, we can reschedule and stated he had been at our house knocking, but my husband and dogs were in the front room the whole time and I told him he was home. He said he would turn around then. He arrived just over 2 hours past our appointment time and my husband asked if he had already been here and he replied with Yeah, maybe.. . It was just quite frustrating overall, especially since our day had been planned around this appointment.
TODD WEBER
a year ago
Rocky came out personally, as he is really the only one in the valley who works on classic car windshield s. He is super friendly and he really knows what he is doing. Rocky treated my car like it was his own, and I couldn t be happier about his work. I highly recommend this business if you have a classic car!Services: Installation, Auto windshield leak repairServices: Installation, Auto windshield leak repair
Anya Peterson
a year ago
These guys are awesome! From start to finish, they were wonderful to work with and to quality service. Lauren, who answered the phone and took all my info was very friendly and efficient. Anthony, who did the windshield replacement, was really nice, informative, skilled, and quick. I called the office at 4:30 on Tuesday and the replacement was done within an hour the next day at my home. I already referred my dad and will refer them to everyone. I was really impressed!Service: Auto windshield replacement
208 Cleaning Co., LLC
7 months ago
This place is great! We called around and got a few quotes, theirs was by far the most reasonable, about 1/2 of what others wanted. The tech came out to our office and was very friendly and knowedgable. If we ever need another windsheild replaced we will definately be using them again!!Service: Auto windshield repairService: Auto windshield repair
bridget Picard
8 months ago
Such an easy process. They coordinated with my insurance and took care of everything. Scheduling was easy and they were able to get us in quickly. The installer called ahead to check in with me and was right on time, super friendly and did a great job. Definitely recommend.
Julia Spencer-Franklin
7 months ago
Exceptional service every step of the way! I was super bummed when my windshield cracked due to the chip-seal road work in Boise, but they walked me through the process of filing an insurance claim and then came out to my house to replace a brand new windshield and calibrate all my safety features into the computer settings for my car to make it brand new again! Thank you!!! I would highly recommend!Services: Auto windshield repair, Installation, Auto windshield replacement
Philip Thompson
8 months ago
I highly recommend this company. This was my first time going with them for windshield replacement and I really could not be happier. They really go above and beyond to treat your vehicle with care, also the attention to detail was amazing.You can tell when you see a master at work, I know it might sounds cliche however I just witnessed that. The gentleman that installed the windshield was passionate about his work and really I could tell loved what he does. I hope the best for this company, these days I feel like its getting harder to find this level of passion and dedication. I dont leave reviews like this often, you will be happy you went with this company!
Michelle Metz
8 months ago
Great company to have fix your glass! They were running a little late and agreed to meet me halfway so that I could get my windshield fixed and get to my daughter in time for swim lessons! They were fast, easy, and professional. Highly recommend using this company.Service: Auto windshield repairService: Auto windshield repair
Bill Smith
11 months ago
So I ended up with a large rock chip in my windshield. I called around to a few places. Wasn't happy with the customer relations part. I called the windshield guy. Best call ever. They were knowledgeable and friendly. The price point of the windshield replacement was fair. They scheduled a day and time, and actually showed up and did the job. They were prompt, courteous and very careful. I would highly recommend the windshield guy.Service: Auto windshield replacement
Evan Murnighan
9 months ago
We chose The Windshield Guy because of all the great reviews online. Soooo glad we did. Their service is mobile so we had the convenience of staying at home while it was repaired. Anthony was our technician. Super friendly and knowledgeable - windshields are more complex these days with embedded electronics and sensors. He also provided great customer service. He was running a bit late for our appointment due to the job right before ours. He gave us a call to let us know. The process with our insurance company was seamless as well. We will definitely use them again if needed.Service: Auto windshield repair
Littleboy Jasso
5 months ago
Don't use if you have a motorhome with a chip. They can't repair motor home windows with chip. I had 2 small chips & they spent an hour trying to repair and couldn't fix chips but charged me anyways.
colby borup
7 months ago
They were extremely professional with their service! Came out to our company and fixed chips on multiple vehicles at the same price as the companies that don't travel to you. I highly recommend this family owned company!Service: Auto windshield repairService: Auto windshield repair
Lori I
10 months ago
The Windshield Guy was great!! He did an amazing job on replacing the windshield in my Ford Expedition. Rocky did a thorough job, was right on time and has amazing customer service. Highly recommend!Service: Auto windshield replacementService: Auto windshield replacement
Roger Quignon
6 months ago
I highly recommend The Windshield Guy! They did a great job, went above and beyond on the install and the price I was quoted over the phone was the price I paid. The installer even took time to clean a rust spot on my son's truck prior to the install. They replaced the windshield on my wife's vehicle about 18 months ago and the install was great as well! You earned my business for life!Update for 18 September 23: I needed another windshield replacement. This time it was for my truck. Anthony was prompt, courteous, and did an excellent job. The Windshield Guy is 2 for 2 with my family. Thanks for all that you do.
Barbara Rounds
a year ago
Chandler was a wonderful young man. Did the job quickly and very pleasant and extremely helpful. I highly recommend this glass service. Rocky was very helpful when I talked to him . Expected time for arrival was even earlier than planned which was wonderful .Services: Installation, Auto windshield replacementServices: Installation, Auto windshield replacement
Amanda Johnson
7 months ago
Very helpful and came out quickly to fix the chips I called about. It really took a load off as I had tried to schedule online with Safelite which is what my insurance suggestioned. Safelite seemed to have no availability and you can't talk to anyone local. I loved supporting an actual local business and they were amazing over the phone with response time and service. Highly recommend.
Hilary Ridgeway
a year ago
Had a great experience with this business. I called and left a message that my windshield needed replaced and they called me back shortly and set up a windshield replacement appointment for a few days later. They came out to my house and had the whole windshield replaced in under an hour. They were very professional and did a great job! Would definitely recommend!Service: Auto windshield replacement
Julie Gendler
10 months ago
The scheduling was quick and convenient, The Windshield Guy came to my house and did the replacement, and stayed late because of a glitch in the software interaction of the windshield and my car and tested it to make sure everything worked. I filed an insurance claim online and it was quickly approved and taken care of!Service: Auto windshield replacementService: Auto windshield replacement
Tamra Cuculich
a year ago
This company is amazing, We were going to use Safelight but all they had was the green or gray tinted window. Neither would have matched on the van. This company went above and beyond to ensure the glass matched perfectly with the others. The service was great, not only was he on time but was able to go out to another location to complete the job. I would recommend this company above any other.Service: Auto side window replacement
Kacey Caspers
2 years ago
Very responsive, nice, and professional. He arrived on time, worked quickly to replace my windshield, and was a very reasonable price. I was able to get an appointment scheduled within a few days that worked great for my schedule. Will definitely be a repeat customer! Thanks again for the fast, friendly service and having such a great price! I couldn't be happy with the service Service: Auto windshield replacement
Dave I
a year ago
I requested a bid and they got back to me very quickly. I was able to schedule a time that worked for me and they sent the technician out to my location. Anthony was very professional and answered all of my questions. Would recommend this company for any service they provide.Service: Auto windshield replacementService: Auto windshield replacement
Cade Foster
a year ago
The Windshield Guy is a very professional business. They were on time and communicative about when they were going to arrive. When they showed up, they were super friendly and very respectful. I would recommend this business to any and everyone.Service: Auto windshield replacementService: Auto windshield replacement
Paris Mitchell
a year ago
Service was very prompt and answered my call and questions - no phone tree or corporate configuring. Honest service and a great warranty and very convenient to use. Definitely would recommend you use The Windshield Guy!Service: Auto windshield repairService: Auto windshield repair
Thad Jones
a year ago
Great experience with the Windshield Guy. They got right back to me with a quote, scheduled the replacement at my house and had it done when promised. A friendly and knowledgeable group to work with, I'll call them again if I need any windshield work.Service: Auto windshield replacementService: Auto windshield replacement
Rick Sistoni
2 years ago
I called around for an estimate and availability for my car windshield. Windshield Guy had the best prices and they even had my cars windshield in stock! The best surprise was they came to my house for the repair at no additional charge. Rob, who came out to do the repair did a great job and was very friendly. The customer service was incredible. Can't say enough about these guys. Great job, thank you