Nathans Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kenna Stokes
4 months ago
Outstanding customer service!! Traveling through town and my dashboard lit up. Not knowing much about my car, I pulled into Nathan s and they topped off my coolant. I was back on the road in no time. Didn t charge me a dime! Now that s small town service!

  Timothy Carrier
8 months ago
Terrible, Terrible place to go!! Nathan does not care about you or if you're taken care of properly, as long as he gets a good profit. He is very rude and inconsiderate when he doesn't get his way. If your tires go flat after leaving his shop--which happened to many previous customers--Nathan doesn't care! If you come back with a complaint--he'll tell you to leave his property. And when you buy parts from Nathan, Nathan doesn't warn you about his 50% RETURN FEE!!! Nathan would only give me 50% of buying cost for a starter I never even took out of the package. Besides, Nathan charged $100 more than what I could have bought it for online! Nathan could have returned the starter for 100% full recovery, instead, by demanding 50% Return Fee, it's one of the many dishonest ways Nathan makes money on his customers. Nathan sold me a tire 3 years ago that was apparently a brand name, but it was a knock-off tire with that quality name; the tire didn't have anywhere near the quality of nor the proper tread-design of the regular name-brand tire. I was clearly ripped off and I went back and Nathan didn't care. I never should have gone back!! I don't believe that anyone gets a good deal at Nathan's. You are ALWAYS over-paying and receiving poor quality workmanship. Nathan has a snively, rude, inconsiderate attitude if you have a problem. He'll even lie and say I never saw you here. Nathan could care less about you once you've paid. I've heard so many high-priced, poor service stories about Nathan's. I'm upset with myself that I went back there to buy a starter. The stories about Nathan's Service just sounded too terrible to believe; but no, Nathan's Service is a poor choice whenever you need anything for your car. Ask him about his 50% Return Fee when buying his bad parts or bad tires. Nathan doesn't know good parts from bad parts, or he's conscious of it but doesn't care about ripping you off. And it's not just about his ripping you off that's the worst part of it, it's Nathan's snively, rude, uncaring attitude about it. However, Dalton, one of his workers there is a honest and good person--if he's still there. And Nathan does sell good gas, I've never had a problem with his gas there. But go in there and ask him about his 50% Return Fee and you'll see that rude look on his face. It's much better to try and make it to Fred & Wayne's Tires in Idaho Falls on Yellowstone Hwy. They are honest.

  Dannette Uriarte
9 months ago
CUSTOMERS BEWARE!!!!!!I have been to Nathan's twice now. Each time I was quoted one price but when it was time to pay it was a couple hundred more. I didn't add or change anything to the service he was supposed to be doing. When I questioned it I was told that's just how it is and if I wanted to take my quad or My vehicle home I was going to pay that price. I was completely confused and caught off guard by not only the price but the terrible customer service I received. I own a business and I have managed a few as well, the treatment that I got there was completely unacceptable. I don't agree with "the customer is always right" thing but when you tell me a price I expect it to be that price. I would also expect to be treated with mutual respect, which I did not. I try and do most of my business in town or close to town to keep the money in our towns. Unfortunately, Nathan's will not be a place I will be returning to. The belittling and rude attitudes were a complete disgust. Customers keep your doors open, you should respect them.

  Jerry Hancock
8 months ago
I suffered a flat on my 5th wheel while traveling between Idaho Falls and Arco. I needed a new tire and my tire carrier fixed. They were able to get me right in and back on my way. These guys were genuinely a pleasure to work with. Chris was my primary tech and he took every step to ensure I was taken care of and safe to travel again. Every employee was fantastic! I like to support businesses who show their support to the military and they were very kind to show it.Service: Tires

  Marco Solo
9 months ago
Harley stator started failing just outside of Arco. Cody checked it out for me to verify the problem and wouldn't take anything for his trouble, backed up by the shop owner, Nathan. Cody loaned me a charger to take back to the hotel to keep the battery charged in the event I tried to ride it to Idaho Falls - I ended up renting a trailer from Nathan instead and yet another stranger towed the bike for me. Great people in that town.I can't say enough about how kind everyone who worked there was as I was stuck for five days waiting to have the bike worked on in Idaho Falls. Cody, Nathan, Butch, and the young lady who worked the counter - thank you all very much. That type of kindness means a great deal to a stranger passing through.Service: Electrical repair

  Cyrus051
7 months ago
These guys absolutely saved my bacon when I was really in a pinch. Blew out a tire just down the street while I was on a road trip. Limped me by on some extra tires and saved me $500 on a tow truck. Much appreciate their service and going out of their way to help me.

  Leah Brannen
a year ago
We were driving our RV back from Craters of the Moon Park. My husband noticed a flat tire on our rig. Fortunately we were able to make it to Arco and Nathan's Service. They were able to get us up and running in a timely manner. Their customer service was stellar and their price was VERY reasonable. Thank you Nathan and your crew.

  laura oswald
a year ago
Had an unfortunate situation where our battery died at Crater of the Moon. We called up Nathan & he recommended a tow from Lost River Towing. They picked us up within an hour and brought us to Nathan's garage. They quickly prioritised us, ordered the necessary part so we could have it same day. We dropped the car off at 11am & they wrapped it up by 3:30pm. We are so grateful for these guys replacing a battery & alternator so quickly since we were on the road trying to leave town. Thank you all!!

  Kimi Boone Evans
a year ago
We couldn't get our tire fixed at other larger chain stores so when our tire blew on the highway outside of Arco we pulled up to Nathan's and they had us fixed in less than 30 minutes at a more than reasonable price. Awesome customer service!

  Stephen Smith
a year ago
We were stuck a rental car with a blow rear tire 10 miles out of Arco and no spare wheel or tire Nathan and his team sorted a second hand tire and saved our bacon. We were able to get to our destination in Idaho Falls and finish our trip. Thanks for your exceptional service and help in this situation. Steve from Australia

  Mama San
a year ago
Nathan's fixed our flat and had the fuse we needed. They got us on our way lickety split so we could continue our camping trip. Knowledgeable and speedy with quality work - highly recommend!

  Christine mueller
a year ago
I had a great experience here. Had a slow leak, pulling a camper north. Stopped for fuel and asked if they had time to look at it. 40 minutes later the tire was fixed.

  Michelle J
2 years ago
Thanks to Robert for helping us diagnose d repair our tire! On a trip with our kids, taking them to a few national parks! Get gas here and service your car if needed! Great folks!

  Craig Tew
a year ago
The crew took care of my tire rotation quickly. I didn t need an appointment. Great job

  Mitch Pearson
9 months ago
They'll take good care of you! Shop for motorcycles there before you go anywhere else.

  Brent Willsey
3 years ago
On Memorial Day We stopped at Nathan s for a replacement tire on our toy hauler, Nathan and the guys got us fixed up in 20 min and back on the road ! Thank you !

  Mike Jackson
a year ago
They service semi truck tires.

  JS Boyter
11 months ago
Amazing staff. Very helpful. Everybody was so wonderful to work with on our purchase

  Don Haakinson
2 years ago
Always great service and amazing employees! I stop by here every time I travel through Arco!

  Evan S
a year ago
Great service. Friendly. Good prices.

  Pat Sandfort
6 months ago
Fast tire patch!

  Bob Benz
10 months ago
Good food and service

  kevin trube
a year ago
Great customer service