Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brian Ressler
7 months ago
OUTSTANDING SERVICE! Working with Island Cylinder Head is hands down the best experience I ve ever had when dealing with automotive repairs. Charmaine was an absolute pleasure to work with and really knows what she s talking about. She kept me up to date on what the mechanic and machinist, Ernest was finding as the top half of my engine came apart for a blown head gasket. Ernest s work both looks great, and has my 20 year old truck running like new again. If your vehicle is having a hard time, I highly recommend giving Island Cylinder Head a call.
Kristen Katongole
6 months ago
Island Cylinder Heads Earnest and Charmaine are the epitome of the spirit of Aloha on this Island, they truly posses this spirit. I'm a repeat customer, they have been able to fix my VW Beetle when other shops were unable. Started w/a complete engine rebuild, just when I was about to let the car go as a total loss, This was also during the pandemic, they came in whenever they could even on the weekends to finish the repair. Today, the engine purrs like new. The shop was closed recently, but has re-opened, and thank goodness all is well and theyre back in business. Finally, I went back for transmission checkup and brake repair, Earnest did an amazing job fixing the issue being that there was so much rust embedded within the rotors, they also took time to super shine the tires,wipe down the car like it had just went through a car wash and Charmaine took the time to fix one of my w/s wipers. Earnest also took time to make minor repairs to the heat pan and under-carriage of the vehicle.Since the vehicle needs a specialized shop for the transmission issue, Charmaine did her magic again, she made an appointment for me, even got a quote with the shop so I know what to expect.Ernest and Charmaine continue to go above and beyond whats expected to help their customers. I've watched/heard,, they do the same for every customer. If you have a car that needs repair, please call them, I highly recommend this shop and its awesome workers, you will not be disappointed.Services: Electrical repair, Exhaust, Auto engine diagnostic, Body & Trim, Brake service & repair, Oil change
Mary Borabora-Yung
9 months ago
Our vehicle was on the brink of extinction. After calling at least 4 other companies looking for help. A friendly voice on the end of the line, Charmine, was able to provide us with solid information in order to make an informed decision. She was a great communicator and she really knows her stuff. We chose to tow our vehicle there. She was able to help us find an affordable towing company even after hours. Once in the shop, Ernest, head mechanic, was able to start his diagnostic right away. After assessment, we decided to let Ernest and Charmine complete the job they started. With pricing that matches the work done, (Not over inflated like other shops) our car has a new lease on life. We are grateful to Ernest and Charmine. They took care of us like family. Honest, fair pricing, quality work and outstanding customer service is why we recommend Island Cylinder Head for your car needs. Mahalo.Service: Auto engine diagnostic
Edwin Pimentel
4 years ago
Island cylinder does the best quality job I ever had done on my vehicles. They also explain in detail of problems and what options you have before doing the job required. I'm pleased with the work they have done and the price. Nice people to work with. Good job Ernest and Charmaine.
steven steven
5 years ago
Island cylinder head great place,great work awesome customer relations.Removed my oil pump from a 93 Nissan hard body could never get my truck to start again lol know what I mean. called a few auto shop's each one had bad things to say even mentioning a new motor & rejected the job called island cylinder head Charmaine & the gang took on the job gave me a call @ the end of the day you're trucks done & they also fixed a radiator hose leak super cool people.I give them a 100'/. I recommend ich when ever you're in a bind
Robi Kaneaiakala
2 years ago
Charmane & Ernest are the best as far as customer service & the work that they did on our car. They are down to earth & really go beyond & above to help their customers! My dad was a mechanic & he always said "it's always good to have a doctor, dentist & a MECHANIC in the family" & they truly make you feel that way. She understood our situation & got us right in even tho they were booked! They both explain step by step everything they do with your car, even take pictures! How many mechanics do you know that do that? You don't find to many business now days that have locals working that didnt forget where they came from! At one point I started questioning if there really is angels? Well, We found 2 of them at ISLAND CYLINDER HEAD SERVICE! I would definately reccomand them! I give them 10 stars. Thank you Charmane and Ernest, robiUPDATE: AFTER all I would never recommend this company to fix anything and it seems im not the only one who's had problems with them! After having my car for a week or 2 we had ro take it back cause they said there was a wire that wasn't hooked up thats why it wasn't working properly. Then they supposingly fixed it and we started having the same problem. They were fast to get us in, in the beginning but when it still wasn't fixed I had to keep calling and calling and calling and got excuse after excuse after excuse until I said I want my money back. Thats when charmaine finally said ok bring it in and I continued to say nope we just want our money back. Anyways she talked me into bringing it in so that they could fix it and I gave them the benefit of the dought. Even tried to change our warrenty which wasn't even up yet.It was 10 times worse! I'm pretty sure you folks can figure out the rest but my grandma was out 4500.00. Think twice before having them do any work on your car! If you decide to go with them make sure to keep a log of everything and ALL your text messages like I did!
Aikane Burtch
2 years ago
Will never recommend. Have been trying to call for months for some motor work and no answer, they don t know how to pickup the phone or check the answering machine cause I left multiple messages also. Lazy workers at the desk and no such thing as customer service what so ever.
T. K
6 years ago
Honest, very friendly and quick service. A local business owner. So if u got machine work I'd suggest to take it here. Support local business.
Mackenzie Hoppis
5 years ago
These guys are solid and so is the work that they do. If you need any work done, this is the place to go
HAWAIIMOTORCYCLE RALLY&BAGGERSHOW
5 years ago
Awesome Service....Thanks Ernest!