Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Angel Hoerneman
4 weeks ago
I brought my car in to get a full tune-up. They are very welcoming and friendly. My next repair scheduled is new breaks all around. Thank you for helping me fix my only car quickly and efficiently, and not charging an arm and a leg.Mahalo nui!
Brandon Romey
a year ago
Outstanding service, knowledable crew /w impressive improvising abilities, & just an awesome crew! I got stranded biking around the island, the kiawe thorns have punctured another tire... they fixed it right up in a jiffy for a reasonable price. Even have me a repair kit on the go! Thanks guys.
Goran B
5 months ago
Called on Thursday afternoon and they squeezed me in on Friday afternoon including getting my Subaru specific parts. Tamara and Jake seem like good people who care about the service they provide. Pricing was reasonable and they don't nit pick which is a big bonus in my book.Definitely recommend ---- update -----Crew is on it, just reaffirming 9mo later!Thank you for quality of work and excellent customer service Services: Air & cabin filter replacement, General repairs & maintenance, Oil change
Topher Dean
2 years ago
Fantastic. Not just expert, knowledgeable service, but kind, compassionate, honest people. Jake and Tamara are wonderful people you can trust. They've done all kinds of custom work on my truck that I use to Clean The Pacific. They aways go above and beyond the call of duty. Jake made this excellent bumper for me after I tore the OEM bumper off by accident. He welded a trailer hitch receiver on it for my winch. THANKS JAKE!
Ve Gr
a month ago
The only shop that can do my ac on my hybrid with no problem . Workers are very friendly and professional. Highly recommend
Robert Dwyer
7 months ago
Highly recommended by an old friend. Said "They are the best mechanics I have ever used" Unfortunately for me I had a blown head gasket and to repair it on a 21yr old car didn't make sense. So looking for a new (used) to me car that I will take there for a checkup before I buy as they said they would do a pre checkup.Mahalo guys
sky weil
11 months ago
Jakl Automotive reminds me what family owned business brings to the customer. Integrity and walking the extra mile to accomplish the task. Having Heart in business is becoming a lost art. I even love his dog. Nobody wants mechanical problems but it is good to have a place to go that you can trust.Services: Electrical, Auto engine diagnostic, Auto engine tuning, Vehicle InspectionServices: Electrical, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection
DJ P-Love
a year ago
Tamara and Jake are just incredible kind humans, that know how to do GOOD business, always go above and beyond, and never charge me for unnecessary work or hidden labor. These guys are trustworthy, thorough, and fantastic with follow-ups and reminders. They even give referral credits!Can't say enough good things. They've taken incredible care of me and my car for over 3 years now. They are always busy and worth the wait... so don't delay reaching out!
Amandine Murphy
3 years ago
Jake is a great mechanic, honest and hard working. I have known Jake for over 10 years and he is the most reliable and trustworthy mechanic I have ever encountered. Tamara runs the office and she is very organized and meticulous, they honestly care about doing the job right and making sure that their customers have safe and working vehicles to drive. Like their motto says "nice guys finish on top" Jake and Tamara are some of the nicest people I have ever met. Great job fixing my car! Mahalo!
Mike Rudenko
a year ago
Great mechanic shop ran by real and down-to-earth people!I ve had my Tacoma and my ladies Prius at their shop for various issues.Needless to say, I won t be looking for another mechanic.Your car needs work done? Bring it to Jakl, you won t be disappointed.Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
Brian Rashid
3 years ago
From the moment I arrived, I had a great feeling about this place. Jake and Tamara (and the team) were helpful, kind, honest, and transparent. A perfect combination of humanity and professionalism, they did a fantastic job, were clear communicators, and totally honest and trustworthy. I'd come back in a second for additional work, and am SO GRATEFUL to have find these gems of human beings and talented professionals. THANKS JAKL! You guys are the best.Services: Transmission, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine tuning, Engine repair, Wheel alignment
Jesse Addison
6 months ago
Took my car in on a Friday after work and they still helped me out with everything I needed Jakes a great guy
P.Kraan
3 years ago
Keeping my 1995 K1500 Chevy running well.They make a great team IMHO, Tamara with here awesome logistic programs or just skill in keeping Jake supplied with the right parts to get the jobs done. So Far only people I trust with my 25yrs old sweety of a truck. Mahalo JAKL
Elaine Toth
2 years ago
The passenger front window does work. The window lock was on. So...When U tired to put the window up it did not go cause the lock was on.I'm greatful that they worked on my vehicle thank you so much I shall be returning to get the rest of the repairs done. Hopefully in the near future!Services: General repairs & maintenance, Auto engine diagnostic, Engine repairServices: General repairs & maintenance, Auto engine diagnostic, Engine repair
kaiulani kanoa
2 years ago
Fully satisfied with the work done on my truck. Super friendly, awesome people. Very clean and in order shop recommend service to family and friends, everyone near and far.
Robert Somers
4 years ago
In February 2018 the truck quit on us and very long story short we had the fuel pump replaced in Kona. We drove it a short way and it quit again. We had it towed back to the garage and it turned out that the replacement fuel pump was defective and they had to get another one from a different supplier which they did. After completing the 2nd installation and road testing It extensively, they called and said it was ready. When I got there to pick it up, the fellow said that there was a separate *computer that controlled the fuel pump and that it was not talking to the main computer so they bypassed it. After doing that, they discovered that you had to turn the key on for about 5 seconds before engaging the starter or it would not start. He said the only way to correct that would be to take it to a GM dealer over in Hilo as they would have the software to properly replace the part.At that point, since it did start just fine by following the above instructions, I didn t think it would be worth putting a lot more time and money to do that and up until now, it has been working perfectly.*Note: A friend of mine subsequently looked it up on line and it appears that the so called separate computer is called a Body Control Module.
Matt Lee
3 months ago
These guys are awesome. Highly recommended.
Sara Fuller
2 years ago
JAKL Automotive always takes great care of my vehicles. They are fantastic ! Mahalo Jake & TamaraServices: Auto power window repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Auto windshield leak repair, Oil changeServices: Auto power window repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Auto windshield leak repair, Oil change
Janice Thomas
3 years ago
From the moment you meet Jake and Tamara, you know you ve met good people. They are honest, direct, efficient, thorough and super nice! Awesome service from awesome people!
Yoav Melamed
4 years ago
Wonderful experience! very proffesional and friendly. Will go back for sure for future maintenance on my vehicles.
The Rohrer Family
4 years ago
Great shop with fair prices and TAMARA is great!
T Elman
2 years ago
Great folks up there!