Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
ashten tanicala
2 months ago
Thank you Tai for the exceptional service on my Audi S4! He has serviced my engine oil, transmission and brakes with more than fair prices. He has been transparent with me throughout each service and provided great customer care. Highly recommend anyone with an Audi to have their car serviced through Tai VW & Audi
Johnnie Wood
4 months ago
Probably the best experience I ve ever had at a mechanic. My VW is a POS and is a lost cause. Tai replaced my water pump but then another thing happened and we decided to just stop putting money into it. But I m writing this review strictly because Tai has an amazing personality he comes off very humble, kind, and funny. Is willing to do whatever he can to help. Amazing guy and great mechanic.
jesse wood
4 months ago
Despite having a complete POS vehicle, Tai went above and beyond with helping us out, repairing what was mechanically wrong with it and he even repaired the padding on the console inside the car. He's the nicest guy my wife and I have met since we've been on the island and we'll absolutely be taking our VW to him in the future.
Isaac Reed
a year ago
My experience with Tai VW was hands down the best time I ve ever had bringing my car to a mechanic. Not only did he service (transmission) my baby (car) he went above and beyond with diagnosing and fixing other issues I had no idea where there. Thomas (Owner) is in a class of his own. Truly a local business owner, everything he does is pono!! My only wish, is that I found out about him sooner. Don t get ripped off by these other mainland companies. Thomas is as real as it gets. We walked through the car together and he included me in every step of the process. God Bless this man and his business. Truly a gem.Service: Transmission
J R
4 months ago
Great shop, easy to talk to, unfortunately there isn t to many Audi/VW shops on island that are reputable, to have options when it comes down to coast! But if you want the job done right go here!!
Mitchell Holden
a year ago
Absolutely will use Tai Audi for anything with my Audi for now on. Got my new (to me) used Q3 to him for a transmission service when it started jumping a little. He was up front that it is highly possible to not fix the issue but it s worth a shot. He even sent me pictures of the before and after transmission pan. Car is running brand new because you get a true Audi expert at taisServices: Transmission, General repairs & maintenance, Oil change
Alicia Carlton-Tetla
3 years ago
Had a great experience today getting a oil change my car didn't just get a work up I got empowered and given the knowledge to take care of my car myself. Super happy with my service. They really know what they are talking about and won't rip you off!!!
ATONAL ENCORE
4 years ago
Thomas is an excellent mechanic and a truly genuine person. My only regret is not finding his shop sooner. As all good mechanics should do, Thomas takes the time to go over every aspect of the work he performed and shows you the parts he removed and explains why it s important that you change it. He truly cares for his customers vehicles and their safety. Thank you Thomas!
Spencer Watson
2 years ago
If you have a modern VW/Audi this is your shop! Thomas has the knowledge, professionalism, and a passion for these cars! He has done my short shifter install, as well as my full suspension upgrade and I literally could not be happier! He excels in all aspects of service. I'll be upgrading my clutch shortly and I can't express how stoked I am to have such an amazing mechanic to rely on. He sets the bar and then exceeds it.Services: Transmission, Steering & suspension repair
Sam
2 years ago
Tai is awesome! Very knowledgeable, professional, and honest. His prices are fair and he won't charge you to do any work you don't actually need or could do yourself. I would absolutely recommend this shop for any VW or Audi work you need done.Services: Transmission, General repairs & maintenanceServices: Transmission, General repairs & maintenance
Ben maloney
9 years ago
Thomas is literally the best mechanic I have ever had. I've done thousands of dollars of work with him and wouldn't go to anybody else (I did before it was a mistake). I've done timing belt and a few other major jobs. He's honest, fair, reliable and knowledgeable. Ultimately he cares and you can trust him and he does excellent work. Not sure what else matters in a mechanic.
Jamie Wiesner
6 years ago
Great experience, did an amazing job on my 2009 VW CC. Honest price for an honest days work. Takes the time to do things right and provides wonderful service. If you have a VW or Audi stop looking and come here. I wasted my time (money) at the VW dealer, they barely know the cars and only fix part of the problem, Tai will help you get your car back to order faster and done right. Thanks
Cody Cardenas
6 years ago
Came to the shop based on the reviews online when my VW was having issues shifting gears. Thomas was the guy to help me. Even though he was booked on appointments for the rest of the month he was able to run a test on my car and tell me the issue with my car. Thomas was able to order me the part I needed for my car overnight and slide me in the very next day and fix my issues. Overall great experience with this shop and I would highly recommend visiting!!!
Kai Lee Awaya
7 years ago
Tai always does a great job and do it for hundreds less than what VW quotes me. Honest and will tell you only what you need to get done. As a woman, I always feel like I'm getting ripped off because they think I don't know better (which I don't) so I appreciate knowing that I'm getting an honest opinion here.
Luis Luyo
7 years ago
I went to this shop and Thomas really went out of his way to help me with my Audi.He put some oil in the car, checked it and stayed until the 6 pm to work on my car. I was humble by the way he committed himself. I mean he didn't have to, but he stayed late anyways. He gained me a customer now. Thanks!!!
Maikeli7's Other Channel
10 years ago
Tai VW is the BEST possible place any VW owner could ever find for VW repair or customizing. Thomas is a master of his craft, honest, fair, brilliant, professional, courteous, friendly, Da Kine, and a true philosopher of life, which makes him the best mechanic I have ever known.We met at his house near Mililani in 2001, when I had a '93 Jetta. He worked miracles on that car right before my eyes. He also worked on my other VW, an '02 Golf. As he worked, we chatted and discussed all manner of topics, from cars, to business, to the meaning of life!Bring your VW to Thomas if you want the best possible man behind the wrench who will treat you the best and charge you an honest rate!!Thomas and TAI VW are superb to da max!!
Sonia Daniels
2 years ago
What a pleasure dealing with Tommy! He is honest and did a great job with my Q5. I will ve back for all my Audi repairs and oil changes.
Rich S
a year ago
Upfront and fair prices, trustworthy mechanic, very knowledgeable and professional work in everything audi and vw He's the only mechanic that works on my Mk7 Gti .If you make an appointment please keep it and if you can't please let him know in advance Services: Transmission, Air & cabin filter replacement, Exhaust, Auto power window repair, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Transmission replacement, Auto exhaust system replacement, Transmission repair, Brakes, Wiper blade installation, Auto maintenance, Auto brake replacement, Oil changeServices: Transmission, Air & cabin filter replacement, Exhaust, Auto power window repair, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Transmission replacement, Auto exhaust system replacement, Transmission repair, Brakes, Wiper blade installation, Auto maintenance, Auto brake replacement, Oil change
Brent Moore
8 months ago
Excellent service.Very professional. Much cheaper than the dealer, same quality of work.Highly recommended!
jenn d
8 years ago
So thankful for him! Friendly, fair prices, and extremely capable! We were very impressed with him and his knowledge of VW! I wish I knew about Thomas years ago!
Nik Tanner
5 years ago
Called to get my Audi fixed there for a simple issue and he told me the fix was too much for them and to take it to the dealer . I feel like if you can t fix an issue on a brand you CLAIM to specialize in you shouldn t advertise that you specialize in it.The problem was an ignition switch. Audi diagnosed it and using my YouTube expertise had it fixed within an hour.
Kostyan Y
6 years ago
I came in to get a stage 2 on my A3, turns out neither Revo nor Eurodyne had the version for my ECU, I was impressed how he was able to get my car on the road with great satisfaction, even if it meant him paying from his pocket to get the job done. This is a rare and honest auto shop.
Lorraine Shaughnessy
7 years ago
Awesome, reliable, trustworthy mechanic who specializes in Volkswagen and Audi. I drive all the way from town to get my car worked on here. Thomas has saved my car from the junk yard!!
Ferd Perterb
6 months ago
Good, honest guy. He does good work on Audis.
Alexis Morazan
3 years ago
Honest, knowledgeable fair price. You will bring your car, have it serviced or diagnose and walk out without being ripped off. Just call ahead of time for appointment. 100% recommended
Larry J Aponte
6 years ago
Very knowledgeable and easy going Thomas is the go to guy in Oahu for all the Audi and VW needs just got my REVO stage1+ and cold air intake woke up the S4 for sure!!!Mahalo Thomas!
ANTHONY D CHENG
8 years ago
Possibly the best shop on this island for Volkswagen. Thomas knows everything about Volkswagen cars. And he would explain what he works on to customers in details.
andrew obrien
2 years ago
I loved the service! They specialize in VWs & Audis, and while working on your car, they tell you what they're servicing and why they're doing it...I learned a bunch!
Keenan Brown
9 months ago
Tai is da man. I go to him for all my VW service.
PAUL VILLAMERO
a year ago
Thai is a genuine guy that takes the time and passion for his work.I Reccomend him to anyone