Titanium Rim Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Brooks
a year ago
This is the place to goto when you need tires, wheels, custom paint or powder coating! Super friendly and honest! Rim welding and tire repair with all the latest custom wheels and one off fabrication for that custom project. Made In Hawaii!Services: Auto body & trim repair, Electrical repair, Exhaust, Tires, Steering & suspension repair, Painting, General repairs & maintenance, Steering & suspension replacement, Electrical, Body & Trim, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Wiper blade installation, Auto body & trim replacement, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Auto body & trim repair, Electrical repair, Exhaust, Tires, Steering & suspension repair, Painting, General repairs & maintenance, Steering & suspension replacement, Electrical, Body & Trim, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Wiper blade installation, Auto body & trim replacement, Auto maintenance, Auto brake replacement, Battery, Oil change

  Kyle Mangubat
a year ago
Wanted to do powder on my tesla M3 and this was the only shop that was willing to take in my car and not just my rims. Not only they took care of my car. The final product came out way better than I could've ever expected. Highly recommend!

  Scott R
2 years ago
They fit me in without an appointment to install new wheels onto my tires. They are quick and budget friendly. Very nice employees who gave me great locations to visit in Hawaii! Would definitely recommend!!

  Mike Mac
a year ago
Needed new rims for my Lexus and these folks hooked me up in less than 24 hours. Awesome experience. Professional and friendly staff. Will use them again.Services: Tires, Tire rotationsServices: Tires, Tire rotations

  Taylor Hyer
8 months ago
100% would come here again and suggest anyone with tire problems to come. incredible service. They were so kind and honest. And did an amazing jobService: TiresService: Tires

  Tracy Watanabe
3 years ago
I took a set of Acura wheels to get powder coated and have a set of new tires put on at the same time. I cannot say enough about the way the rims came out! Just like new!!! I changed the color and had them repair the curbing damage. Totally Satisfied!!!

  Travy Haqqani
a year ago
Great same day repair. Was worried I wasn t going to be able to find someone, but they let me drop my car off in the morning and had the rims repaired by the end of the day. 100% recommend and will utilize this shop again when another pothole inevitably has its way with my car again.

  Chris Cendrowski
2 years ago
Absolutely the worst customer service I've EVER experienced with any company. If I could give -5 stars, I would. Customer service is beyond flawed, especially when their representatives behind the counter want to challenge you with excuses. The repair work was decent.As a local here, I researched places to get my rim repaired for some curb rash when I had a tire pop on my 2020 Charger. Naturally, I researched and read reviews, even previous ones on here.I was initially quoted a week for repairs. After a week and a day, I heard nothing. I called to ask a status and was told someone would call back. After a week and four days, still nothing. I called and was told the same story. After two weeks and four days, I was told my rim would be ready in a few days and to "wait for the text message."On the day I was suppose to pick up my rim, no text message and a call to them said to be in at 10 am the following day.I showed up the following day at 1030am to give the benefit of doubt. Upon arrival, my rim was still not ready. It needed to have the tire properly inflated and balanced.At this point in time, you can imagine my frustration.The ladies behind the counter could only offer excuse after excuse for which I challenged. One moment is that the "tire tech" who is the "owner" who supposedly doesn't work there didn't come in the day before because he was "stuck in traffic". Another reason was the other tech wasn't coming in because a family member caught Covid-19, but was coming in today. Another excuse was they were extremely backlogged. The day of pick up at 10am, the tire tech didn't show up and was coming in at 3pm.If this was the case, then why didn't anyone call me to say .... don't come in at 10am? My rim was in this shop for 18 days and I never received any updates unless I passive-aggressively called myself to inquire. At any time no one noted that my initial quote of a week would continue to be delayed or even the common curiosity of calling the customer to inform them of the status.Furthermore, when I finally picked up the rim, either Kim or Francie just had an attitude with me the whole time while providing excuses. They kept challenging me, raising their voices to speak over me, and were disgruntle. I expressed several times I know it's not their fault specifically, however, when you are challenging me, raising your voice to speak over me, and only providing excuses - then you're not helping the situation. What ever happened to "the customer is always right?"Because they did not finish the job, I was provided a $50 "discount." I took my rim and tire down the road two miles to Good Year to have them finish the inflation and balancing of the tire.Overall, the whole scenario of doing business with these folks would not have been as bad as long as they could have kept in communication and been truthful along the way. One of the ladies did own up to they should not have quoted a week, however, when the same lady tells me the day prior to arrive at 10am and they KNOW their tire tech isn't coming in to 3pm, there's no excuse to not call, communicate, and have accountability for the service I'm paying them for.Honestly, save your time and go to another place where customer service is respectable, communication is consistent, and quotes are honored and respected.

  Alexandra Browning
6 years ago
Had a tire leaking air because the rim was corroded. Took it to Titanium and had it back on my truck less than 2 days later. Price was good, the cheapest out of all the quotes I received. Great customer service, the owner was easy to talk to. I'll agree with other reviewers that they don't always answer their phone but they are quick to text and that's okay with me :)

  William Jackson
3 years ago
Fantastic place for all your automotive needs. Got a set of 4 17in rims repaired and powder coated another color and the quality is fantastic. It's a family owned business that does great work, also check out their Instagram page for some of their previous work as well. WILL recommend to others and be back for my refinishing needs

  Rafsan Bhuiyan
4 years ago
Amazing service. My rims had rust on them and they painted it matte black. It looks great, like I bought new wheels. They also did a great job painting my calipers and putting vinyl sticker on it. Overall excellent customer service.

  myroncuz
7 years ago
Keoni, his wife (forget her name) and his crew are awesome! Been going to them for years for tire purchases, and recently quite a few times for bent and cracked rims. Highest quality customer service and I'd recommend them to anyone, even if you live on the other side of the island!

  Christopher Brown
3 years ago
Great customer service! This is the BEST place to go on island if you want quality work guaranteed! One of the only shops on island that fix warped rims, weld cracks, AND powder coat rims all in the same place! I will recommend this place to ANYONE who will listen to me!

  Nora Jay
a year ago
Worst customer service. I was supposed to get an estimate in 1 day it s been over a week and still nothing. They don t answer their phone or texts don t use these guys.

  Sonya Anderson
8 years ago
Great customer service! There was a misunderstanding between this company and myself. The staff drove from Pearl City to Wahiawa to make sure I was taken care of. Great, honest company!

  Nepo Leutu
6 years ago
Best spot on the island to take care of your ride!!! Great prices and great service they were quick and took good care of us while we were there I highly recommend this place!!!

  C.A. Gomez
2 years ago
Best place to repair warped/cracked rims. Service was excellent and work was done faster then I expected.

  Myfirstname Mylastname
2 years ago
1 of2 places on Oahu to get rims repaired. Not as fast as I would have liked but solid work.

  Kelly Ferris
7 years ago
Love this buisness! Locally owned by a beautiful little family who work hard to provide fair pricess! We will be back!!

  Gabe Kam
5 years ago
Great place to get your rims fixed knowledgeable, professional and friendly staff

  Paulett
6 years ago
My fiance took his rims there and got charged more than the original quote .. & they take forever

  John Turnmire
9 years ago
They're a great help. Always got what I need. Dont h8t sit in the corner h8ter

  PhynxPhyr Visions
4 years ago
They were so kind and did an amazing job!

  Christopher F
3 years ago
Great service! Rims look great!

  alpinestarzR1000
7 years ago
Trying to call this place is worse then calling the unemployment office, you can never get through

  James Barnes
6 years ago
They never pick up the phone return text impossible to get through

  Chad G
7 years ago
Good prices and range of available services

  RASTA_ BEBE
4 years ago
excellent customer service and work!

  Howard Howell Jr
3 years ago
Good service, good prices.

  Kassidy Diamond
9 years ago
They are so friendly and amazing !