Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Connor Raybuck
10 months ago
I went to get new tires and was told it would be an hour and a half. I couldn't leave since I had no car and it was to hot to walk around outside. I stayed inside costco for over 3 hours and went to check and was told they still haven't been put on the car. I understand it's busy but when I schedule an appointment for 3:45 and am told and hour and a half I don't expect to still be waiting for my car at 7pm. Just ridiculous don't recommend find someone else.
Bethany Davis
7 months ago
They were very patient and helpful when this clueless girl tried to use the free tire inflation in the parking lot. Mahalo for the excellent service!
Kyle Ruiz
a year ago
ROSS lacks intelligence or common sense!Car battery died 34months after purchase, went into Costco to check if it was still under warranty and luckily it has a 36 month warranty. I was told bring in old battery to get it swapped out. asked if I could buy a new battery ($100) bring in the old one later and get reimburse for the battery. I was told I would only get reimburse the purchase price of the old battery ($70), the price went up $30 so If I bring in the old battery I could get it swapped out at no extra cost. came back a few days latter with the old battery and was told I have to pay $30 to swap out the battery due to the difference in price of the new battery. what a clown! and this guy is the MANAGER!
hossam zeidan
6 months ago
Took long time to install new tires 2hours 10 minutes
Matt Conger-Eldeen
2 years ago
The staff were super rude and unhelpful. We didn t park in the right spot initially and they immediately started yelling obscenities.
Mateo Pereira
a year ago
We couldn t solve my problem but Michael was of great help. Thanks!
Robert Rauert
3 years ago
Had a bad tire and no appointment. They worked us in the schedule. A++++
Nani Morris
5 years ago
Get ready to read a book or have someone pick you up before dropping your car off.
Relationship Literacy
5 years ago
Affordable convenient great service
Aunty Uber
5 years ago
Johnny is a Rock star!!
Eltorro GQ
a day ago
Costco tire shop sucks