Island Lock & Safe

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  D Holguin
4 months ago
Answered quickly and was to my car in 15-20 minutes had my keys in less than 5 minutes.

  Quentin Pitts
a year ago
Had a motorcycle key copied here on Tuesday. The owner/locksmith was extremely friendly and knowledgeable. She explained everything about the key and the process. Then because she wasn't certain it would definitely work (since I didn't have the bike with me) she didn't charge me. She simply said to " Try the key, if it works stop back in and pay me when you are in the area. If it doesn't work then bring the bike in and we'll do whatever we need to to get you a working key. " So nice to have such personable business owners in this day and age, and to without hesitation be willing to trust a perfect stranger to return and pay for the service is just unheard of these days. I will be returning today to pay for my working key btw. Great service all around. I recommend them to anyone in need of a locksmith from now on.

  Jeshua Shaw
a year ago
Called because I locked my key in my 4runner and had no way to get into my house without it. Someone picked up the phone and said he ll be there in 30 minutes. Which he was, he also got the job done in less than 5 minutes. Considering I have dark tints, and it was night time. I forgot his name but the guy was very helpful and definitely knew what he was doing. The price was very fair in my eyes because you re not only paying for the time spent but the years and experience behind it to get the job done in less than 5 minutes to your convenience. Highly recommend these guys if you re in a lock out. Aloha!!

  Rorri Gould
a year ago
They r so awesome. Always helpful any time Day or night. Never leave anyone locked out. They r there when they say they will be there. 2 of the most caring people. Supportive of the community. Would not use anyone else.They r great people. Thank you Lorene & Glen

  J Hansen
4 years ago
Wow! This company is amazing! They were so nice and helpful starting with our phone call with needing a locksmith to come out and get the broken key out of our ignition from somebody trying to steal our car. They kept in contact with us and let us know they would be out the next day in the morning. That morning, they let us know again approximately what time. Then Ray called to let us know the time he will be exactly at our place. And he was exactly at our place at that time. He made sure that our car was not only taken care of, but safe. This is truly our go to locksmith if needed again. The other thing that was shocking to us was the fact that they didn t overcharge. You definitely will not be questioning yourself after using island lock and safe.

  James Cullen
5 years ago
I want to go on record for Island Lock & Safe to make it publicly known, this is the MOST reputable, capable and responsible smithing company I've ever had the pleasure of doing business with. The booking agent gave me a good feel right off the bat. My location is remote in comparison to their office but I went forward and placed an inquiry anyway. I got a really reasonable quote and let them know to contact me back when it was convenient to service my area. It all happened fairly quick. I got a call the week before, got them copies of my key blades and before I knew it their Tech was on site. He was very friendly and knew his trade. Great thing, nothing felt shady as it sometimes does working with other smith companies. Keys were milled properly and fobs were programmed with expediency. A Subaru and Lexus without issue. The billing was just as quoted which also made it a positive experience. We are so thankful to be up and running taking peace of mind we won't be locked and in a pinch. Although if we were, we'd call them without question. We appreciate the hard work from a family company in Island Lock & Safe! MAHALO! Jim

  S Floco
10 months ago
Highly recommend Island lock and safe. Glenn was easy to work with, courteous and had us fixed up fast.

  gary olvera
2 years ago
They did an outstanding job keeping me informed of when the owner/locksmith would arrive. I was on vacation and appreciated the heads up that allowed me to still enjoy the sun until they were able to unlock my car.

  Eric Fritsch
4 years ago
Absolutely made my day on every level!!! When it comes to business, this group, especially Ray Aubrey are unequivocally the best we ve got.From the beginning phone call I felt a sincere effort to help with my dilemma. Took the time to explain a few scenarios of what might be wrong. Shortly after, he was at my house making some fresh keys. Ten minutes later, I was back on the road.You really did relieve me of such a meaningless process Ray! I can t thank you enough man!Mahalo Eric_SSB

  Andreina Ruiu
6 years ago
Maui lock and safe was very helpful when a friend accidentally got locked out of her car. Her phone and keys were locked in her rental, and it was after hours, so I called Maui lock and safe, they were at our location within a half hour, and had the car unlocked within a minute. There's a kamaaina discount if you pay cash.

  Jill Fletcher
4 years ago
Island Lock & Safe saved me! As a Maui property owner who doesn't live on island, this was the ONLY locksmith who even answered my desperate phone call at night when I had a guest locked IN my condo. Ray was so helpful and was at my condo in no time to save my guests....and me! I never even heard back from the other two locksmiths I called that night and left messages for. Needless to say, Island Lock & Safe will be my one and only call for future needs. MAHALO!

  DJ Leanne
7 years ago
Excellent, efficient and friendly customer service! Ray was fantastic, helped get me back into my home very quickly! I would recommend this locksmith company to friends, family and colleagues.

  Christina Currie
10 months ago
Very helpful when you find yourself up a creek without a key!

  mack wright
7 years ago
The whole process took less than an hour, from call to finish, there receptionist was very friendly & helpful, having never lost a car key before, they guided me thru the steps & explained everything before they started, Ray was the locksmith that responded to my call, very professional & informative, very polite man, I'm so thankful to Island Lock & Safe, they are my locksmiths from now on, mahalo!

  Susan
2 years ago
Lahaina, MauiResponded quickly to unlock our car that had the keys inside. Crazy possessed rental car was locking itself at will.

  Aubrey Huey
3 years ago
Very nice and helpful staff. They seem pretty busy, but made time for my appointment, which was great!

  Sean Connolly
4 years ago
Had trouble with a lockset, after removal of a broken key. Friendly helpful service, and very reasonable fee. Couldn't be happier with Island Lock, and Safe!

  Donna Dixon
2 years ago
Fast, accurate copy of hard to find car key, excellent advice gratuitously, easy to work with

  Mike Orr
6 years ago
Glen and Loreen and the crew at Island Lock know their stuff! Glen recently advised me on a new safe and I couldn't be happier. Friendly, knowledgeable service. Mahalo Island Lock and Safe

  Celia Corbin
3 years ago
Always receive excellent service here getting keys copied. Highly recommend.

  Mari Stein
4 years ago
These people are the best in the business! Always helpful and always do a great job! Highly recommended!

  game time
2 years ago
This place is awesome made the key I needed and gave my 3 year old free toysServices: Lock rekeying, New key fob creationServices: Lock rekeying, New key fob creation

  Benjamin Smarr
6 years ago
I locked my keys in my rental car on the way to the airport. Terror. These guys were open when others weren't, speedy, kind, and saved the day!

  codeh
4 years ago
Quick service, had a small issue with a key I had cut here and it was fixed next day.

  Mike Shatzman
4 years ago
Very personable and able to assist me from long distance.

  My Name
3 years ago
Very knowledgableLoreen is helpfulService is timelyA bit costly

  Walter Jones
4 years ago
Good friendmy service. Limited parking

  Susan Monroe Mason
3 years ago
Always excellent service! Highly recommend!!!!

  Sandy Sunshine
7 years ago
Great service and nice people. Thanks!

  Christopher Tronolone
8 years ago
They were very professional and skilled.