Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
garrett street
10 months ago
I have been to 4 different shops on island and this is the only shop that really did a thorough walkthrough of everything you needed before quoting you the wrong price.Not only that but the box I had to have installed, the boss wanted to build me a custom one but he told me he would rather me wait and see if I liked what I had before making a sale. That s how I knew I could trust them.On top of the clean install, and giving me a fair price, we encountered a problem when I drove off and came back for them to fix a part that went bad (not there fault) in a couple minutes and back to the road with King Kong in my trunk.Thanks guys!
Dorie Fitchett
3 months ago
Jay was awesome. He was very courteous, knowledgeable, patient and helpful. I wanted and purchased a new stereo/camera for reversing. As I've gotten older it's m more of a challenge to reverse. The installation was very quick. Jay spent the time to explain how to operate it when the car was ready. I'm grateful for that. I highly recommend Car Audio & Security.
Nicholas Heuermann
5 months ago
Had a new head unit installed and back up camera.Now having static noise over speakers when volume is turned up. Hear it over everything. Very annoying. Took it back in to have them fix it and they tried a new head unit which didn't solve issue. They Didn't check ground or other wiring issues. Basically said it is what it is.They didn't even mention a static noise during the install or after the car was ready.... Seems like just letting a problem go and now letting the customer deal.Back up camera was fine but they didn't adjust the angle or settings. Did it on my own after they said car was done. Would be nice to be shown how to operate the new equipment.
mike Bean
4 months ago
Aloha -Outstanding Service, Very Knowledgeable.Took my truck in to their shop on Friday morning with HID Headlight issues. Their Tech s took it right in, fixed the issue then installed new lower Driving lights and for an Outstanding price and very timely.I Highly recommend Car Audio and Security Specialists to anyone needing their services. I will definitely be continuing my business with them.Mahalo
KENNETH WELCH
6 months ago
Showed up and was immediately greeted by Jay. Great service, great price! FINAL product turned out great! Will definitely be coming back for that custom box
Shaun Haith
3 weeks ago
Bad experience too many excuses they couldn't even fix the problem they created
P. Joseph Schnebelen
a year ago
I needed a new radio and two new speakers for an older model SUV. Jay was extremely helpful and they were able to install the new system immediately. My old SUV now has great sound, and I can connect my phone through Bluetooth. They were terrific!!!
Bill D'Argis
2 years ago
Customer service was great, and Jay + crew were very knowledgeable about all products and services. They carry only top performing brands, from amps to subs to decks and everything in between. Prices were reasonable, too. I'd definitely come back for future car audio needs! Mahalos, guys!
Collin Mcgeowan
a year ago
Work was not great at all. They secured my amp with drywall screws to my carpet with no backer they came loose after a month. The auto starter they installed has caused 3 other problems in my car now. Do not go here
Noel Richardson
2 years ago
Outstanding service. They did my GT350 and now my Mach 1!!! I couldn't be happier!!!
Dylan Chung
2 years ago
Great customer service and honest recommendations. During installation of my amp and speakers they even took it upon themselves to adjust and fix my bumper cover free of charge! Very reasonable pricing, I'll be going back for a subwoofer soon!
Brendon McCray
2 years ago
They were hella quick and the pricing was great. After Windward Audio gave me the run around I called these guys and the setup an appointment for me the next day. Took 30-45 min. Definitely recommend 10/10. NO BS
Jordan Sloan
2 years ago
I have been here 4 times now. I have done 2 backup cameras, a dash camera install, and some LED lights wired up. Each time has been flawless. Same day service, impeccable installation, and perfect customer service.
Noah Schuetz
6 years ago
Stopped by the shop today looking to get an alarm system for my truck. The man who greeted me was kind and seemed very knowledgeable. He sold me on a viper alarm and installed it right on the spot in a fast and professional manner. Both times I've come here I've had great service by friendly people. Definitely making this my go-to shop.
Alana Penaroza
5 years ago
These guys are amazing and their turnaround time was same day! I walked in at 2pm and picked up my car at 6pm. They installed a backup camera and set up a remote start for my 4Runner - everything works fabulously. I highly recommend these guys!
David Graham
7 years ago
These guys are great. Got new very reasonably priced JL speakers from them in my ancient truck and a week later the fronts stopped working. Called them, they said bring it in, an hour later everything sounds great again. Superb customer service and fast turnaround. I'll be back.
Easton Loa
5 years ago
Had a great experience with the whole team. They worked on our Toyota x runner and installed our sub we had bought from someone else. We bought everything else from them and the pricing was more than fair. We went in the next day to add speakers and had a tight budget but the owner was willing to help us out and made it possible for us to get what we wanted. We will only buy from car Audio specialist:)
MJA MJA
4 years ago
**Update**I brought in another vehicle to get an estimate on and the gentleman recognized me and said I have something for you! Handed me a ring. He said when he was working on my car six months ago he vacuumed up something. I was shocked! One he remembered and two my kid was like "that's mom's?" Apparently I had no idea.But I will definitely be getting my two other cars worked on here! Thank you guys!I was blown away by the customer service! Very friendly, very helpful! Instead of waiting days for an appointment, they said they could do it that day! Bonus!! Will be coming back to get my mids and highs as soon as I can.My only complaint I have is, my own. My vehicle has factory 4 inch speakers in the front and back door and I wish I could find reviews so I can make a decision on what to get.
Amanda D'Alberto
5 years ago
Always very amazing at getting me appointments on time and also very good about still fitting you in when you are late to the appointment.
Cynthia Underwood
2 years ago
Took my car here that another audio shop messed up and these guys were very patient and honest. They also weren t rude like the other place I went to. I would always recommend this shop to anyone.
Cedric Melendres
5 years ago
Been going to this shop for many of years. Always hooking me up. Excellent service. I haven't been to the shop for some time now the shop looks totally different and the same crew still there. Great deals, if you need anything for your car this is the place to go and is a one stop shop. If they don't have they will do there best to guide you to the right path. I would give them more than 5 stars.
Ryan Lauterbach
4 years ago
Best experience in Hawaii with car audio. I went in and he gave me the best options for what i wanted with a reasonable price and had it installed within an hour. Great people to deal with, i will definitely be using and recommending them
Patrick Molenda
6 years ago
Great experience, customer service and professionalism. Had a stereo installed on my boat. Ata drove out to the boat and installed my stereo for a very reasonable price. When I had an electrical issue, he came back out and fixed it at no extra charge - and the issue had nothing to do with his installation. I most highly recommend him meet any and all your audio needs.
robert ik
4 years ago
Paid $210 for amp install including all wiring, bass knob, and crossover to hookup to stock head unit. $129 was the quote for install, $50 for bass knob, and $20 for crossover. I brought in my own sub and amp. I was quoted at $250 and $275 for the same job at other top reviewed shops. Time was quoted at 1-2 hours, they finished in just under an hour. Work was clean, no issues with that. Costumer service was a little awkward but overall very friendly. My only negative remark is when I called ahead for a quote they said installs started at $99 but when I came in they said it was $129 but it wasnt a big enough issue to deter me. I'm glad I chose them and would recommend. Theres a reason why their reviews are so good!
Danielle Battisti
6 years ago
They may do great work but the guys I've met all have bad attitude's. And it's not any car shop's personnel's business to look down on people who need breathylizers installed in their cars! I never needed one personally but I know someone who did and the man who installed it was downright rude! This guy is making money through someone's downfall so they need to lay off. You don't kick people who are down.
Oscar Ramirez
3 years ago
Had speakers and subwoofer installed. They Broke inside handle on the door. They did call me to inform me but, did not offer to pay for it or at least give me a discount for the damage. Left all old speakers inside the truck. Did not bothered to show me what they had done as far as installation goes. It was a simple hey sir your truck is on the side, it s done. Disappointed!
Josiah Lewis
6 years ago
They always know how to put a smile on your face. Great customer service and they do things in a timely professional matter. Everything under my engine is clean wire install and haven't had problems since.
Mitch Shatto
3 years ago
Same day service! Excellent work. I needed to update a used car system to something more modern and they delivered! Love having CarPlay and a backup camera in a 2008! Nice work.
Ernest Kamara
5 years ago
I have the most reasonable price offer ever with the manager: got plenty things done for less. I mean I m not sure about other firms but they ve got a pretty decent management with a warm customer service!! Plus they offer advises out of their jobs to make you decide better!!
Simon Rodriguez
4 years ago
Came just to get an alarm system installed and was sort of in a rush and they were quick to get to work and were done within an 1 hour and a couple of minutes. They have many options when it comes to alarm systems and stereos of your liking definitely will come here to get my stereo installed in the near future.