Island Auto Storage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marc Hanselman
a month ago
I would not recommend this business. We were paying for covered storage here for over a year. We were visiting and scheduled the vehicle to be dropped off at the airport. When we arrived there was no vehicle. After calling they said the vehicle wouldn t start and that was the reason for dropping it off at the airport. When I asked more about it not starting, they said they had tried to move it several weeks prior and it wouldn t start, and believed it had an electrical issue. You would think they would have contacted us when they first noted the problem rather than leaving us stranded at the airport, resulting in a last minute expensive rental. When I called to inquire about the issue the mechanic said it was an electrical problem but he didn t have the time to fix it and wasn t sure a 2006 Ford Freestar with 56,000 miles and no rust was worth the trouble . We ended up having it towed to the Ford dealer who diagnosed it with a faulty PCM (power control module), which was caked with mud and corrosion Hmmmm, how did our car get caked with mud and corrosion when we were paying $200/month for covered storage?? When asked, the mechanic did a lot of fast talking and denied any responsibility. Meanwhile the office continued to bill us for 2 months of covered storage when the car wasn t even there!! They have since refunded us those 2 months, and the office have been helpful, but I do not trust the mechanic whatsoever and still find it fishy that our running vehicle somehow got caked in mud, corroding the PCM while we were paying for covered storage This place gets no stars by my vote.

  Alex Eckhart
7 months ago
Choose Island Auto Storage!! After looking at the options on Maui, I decided to go with this company for a number of reasons: 1) Their website is easy to use and all of their services can be booked and taken care of completely online. 2) When I did have follow up questions, they got back to me with a friendly phone call or email. 3) They make it so easy on you! All you have to do is drop off the spare key with them in advance (in Kahului), and when you take your trip, they pick the car up at the airport! No needing to organize rides, asking friends etc...they take care of it!We were off island for a long trip, and when we returned, the car was very close to baggage claim and SPARKLING clean (inside and out). I had my doubts that a service like this would be so smooth, but Island Auto Storage completely blew me away with their 5-star service.If you're heading off island, and want someone to really take care of your vehicle, and want it to be absolutely effortless to organize the whole experience, choose this company!

  Renee Pyle
3 years ago
This has to be the best auto storage option on Maui!We started looking at Island Auto Storage to store our van based on the many 5 star ratings, but long before we dropped off our vehicle this company proved incredibly valuable to us. They were very flexible! Our plans changed a total of 3x and the team at Island Auto Storage was nothing but pleasant and accommodating. When we had vehicle registration issues they provided free advice quickly, helping us avoid costly mistakes. We worked directly with Patty many times and she was so professional, helpful and timely. We really loved the online application and online drop-off scheduler. The directions we got for scheduling were complete and easy to follow. We scheduled our first exit from the island with no issues and it included a ride to the airport. Shawn was super friendly as he drove us in one of their vehicles. We plan to use the option next time to just leave the vehicle at the airport and have them come pick it up. All in all we highly recommend this business for its personalized service.

  Jeffrey Hankoff
a year ago
We used the services of Island Auto Storage for the first time in July of this year. Brian and Patty arranged to pick up the car for us. When we returned to Maui in August, the car was exactly where we were told we would find it. It was freshly washed and parked only a couple hundred feet from the baggage area at OGG. The service was exactly as promised. In addition, we were relieved our car was parked in a safe environment while we were off the Island. Brian and Patty get a well-deserved 5 stars.

  Kathryn O'Brien
a year ago
I have stored my Tesla Model 3 at Island Auto Storage several times while I am not on Maui. My experience has been excellent. Unlike many car storage services who will not even consider storing an all electric vehicle, Island Auto Storage were helpful and attentive, and charged the vehicle as necessary whenever I left it for long periods of time in their care.In addition, all the regular services like drop-off, pick-up, car washing, (even checking tire pressure on request) were exemplary, and Brian and his team were a pleasure to work with. I highly recommend Island Auto Storage for all your car storage needs on Maui.

  Keiichi Otani
a year ago
Island Auto Storage is awesome. They communicated with the car shipping company and picked up my car and stored properly. And washed my car and parked at the airport parking on the day I arrived. Perfect service beyond my expectation!Thank you very much Mr. & Mrs. Shelton! You guys are awesome!

  Katie Schiltz
4 years ago
For those that are back and forth from the mainland to Maui, Island Auto Storage is a super convenient and safe place to keep your car. They pick you up from the airport and drop you back when it's time to leave. Patty and Brian are very responsive and pleasant to work with.

  Dian Hackel
3 years ago
We are very pleased with your service and the way you take care of our car when we are gone. When I dreamt about leaving my car in Maui, I could not had asked for more than the services you provide. This was definitely a dream come true. It has been now more than six years of excellent service and it is getting better. Mahalo

  Lynette Poncin
4 years ago
Love this place -I had to store my 2nd car when I went off island. I would swing by and pick one of their staff up and then go to the airport, they would drop us off. On our return, we got our bags and made a phone call. They were there within 20 minutes and then we dropped them off back at the yard. Easy breezy! I would not hesitate to use them again. Oh, and one moe thing....my car was clean when they picked us up.

  Brian Barkhoff
4 years ago
Brian and his crew are great! About a year ago, I called on him to get me out of an automotive jam and he stepped up and saved the day!Almost a year later and he is still my #1 choice to handle all of my automotive needs!Thanks Brian for friendly and honest service!

  Brenda Cote
4 years ago
Great drop off and pick up service at the airport. Patty and Brian provide first class care of our car.

  Pascal Brandalise
2 years ago
Brian, Patty and their team are great to work with. They offer a great service, they are reliable and very friendly. I definitely recommend working with them.

  C A
4 years ago
Very accommodating for our car storage. Keeps car clean and ready to go when we arrive. Always takes care of us.

  Pete Schratz
a year ago
Brian, Patty and the crew always take care of my needs and my car. Fantastic service from very friendly people.

  Gabriela La Greca
3 years ago
they took care of my car very well. Always very helpful and attentive. Highly recommend.

  Marifran Connolly
4 years ago
Easy way to store your car when not on island!