Sumida's Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mikaele Taitusi
a month ago
Checked them online and saw very impressive reviews. Decided to test it out. Top class and very efficient service. Definitely recommend.

  Gabe Supe
2 months ago
Super helpful and honest staff. Highly recommend them! Fast service as well

  Paul Capone
9 months ago
Juan is the best! Nicest guy, knows his stuff.I was gone and my mom was staying at my place when my car had an issue. Juan helped her out and even spoke to my dad on the phone who is also a mechanic. All this while I was overseas.Juan and the team at Sumida has made buying the Facebook market car and all its problems bearable.Definitely go here.Buy your car at a reputable dealership.

  Lefty fingers
2 months ago
Did my safety inspection here. Excellent service and professionals.

  Masa B
9 months ago
Just wanted to thank everyone here for your top quality service. Will be back 100%, highly recommend these guys. Look no further if you need mechanical repairs for your car, these guys are the best. Mahalo again-Justin Barber

  Mellissa Stager
a year ago
Great service! Really quick to get my safety check. No appointment needed. It was a little packed and confusing where to park. I just pulled up in front of the only open bay available and walked into their office. They were quick to help and made the whole process very easy! I will definitely return and would absolutely recommend!

  Ben
11 months ago
Fantastic experience! A++ shop. They are knowledgeable, work fast, communicate well, and have competitive pricing. Thank you for helping my family out Sumida's crew!Service: Engine repairService: Engine repair

  Kyle Oroku
9 months ago
Totally forgot to get my vehicle inspection and today was the last day of the month. Thankfully they take walk-ins. Quick, easy and out the door. Thank you.Service: Vehicle InspectionService: Vehicle Inspection

  Che Char
5 months ago
Although I didn t get any services done here I appreciate the fact that after they missed my call someone still reached back to me to see if I still needed help.

  Clark Goto
2 years ago
These guys are awesome!Called them up in the afternoon, said they'd squeeze me in tomorrow. Dropped my car off the following morning, everything was done by the afternoon. Serpentine belt, pulley, oil change, safety inspection, wiper blades. That's some awesome squeezing on less than 24 hours notice!Not that I'm hoping for more car trouble, but I'll be taking it in to them next time for sure. Stay safe gents!

  Lea Stuart
a year ago
Never got back to me when I called last week about getting new tires. Filled out a form requesting appt for yesterday because website showed availability during that time, e-mail said they would get back to me in one business day. Never got an email or call back.

  John R Crowley Jr
a year ago
I have a 2011 Mercedes ML 350 and Sumidas has serviced my regular maintenance since moving back to Oahu a few years ago.A couple of days ago my "brake light indicator" came on so I stopped by Sumidas today to verify the light was actually out and schedule a time to have it fixed.Kevin came right out to check the brake light and actually did a quick fix on the spot saving us both time. I thanked Kevin and said, "I'll be back"!I appreciate the great service so am writing this review. I feel confident bringing my car to Sumidas.Services: Electrical repair, General repairs & maintenance

  Shea Torres
a year ago
Fastest safety check I've ever gotten and no appointment was needed. Will definitely be coming back possibly for repairs too! Excellent service!

  Crazy Runner 69
a year ago
Got my safety check here ! Fast service all good ! No appointment . First come first

  Rodney Wong Jr.
a year ago
Awesome work! Went to renew safety check, can't go wrong for the price I got. Great spot to get your car serviced.

  Carly
a year ago
I just moved here and was trying to get my safety inspection for my car registration. The man who helped me was super patient with me/explained the process very thoroughly and did a fantastic job! Will definitely come back here.

  Jerry Cheng
2 years ago
Always quick and fast service for my safety checks, I've had 3 vehicles done in the last two months, super quick! I haven't had my car services here yet but I always see happy faces so I'll be back when I need it.

  B Betharoonie A
8 months ago
Fantastic service, so professional, knowledgeable, made the experience pain-free. Customer for life!

  Hawaiian rays
3 years ago
Sumida's auto repair gets 5 solid stars! Driving the car with 3 pointed stars comes with a hefty costs at times. I have gone to the local dealer in Honolulu which you can expect to pay very expensive charges for the smallest of repairs. Then in the years, I have gone to smaller independent shops which are little less than the dealer but I have still received sticker shock.Enter Sumida's which is a smaller shop in downtown Honolulu. I recently heard about Sumida's through word of mouth and read all good reviews of this business. I made an appointment have them look at some issues that just appeared on one of my cars and took it in early in the morning. I received a call that afternoon from Kevin Sumida who told me he inspected all of my concerns and made some adjustments which took care of the problems. I then asked how much the work was and Kevin said..."oh don't worry about it". Are you kidding? I have not heard something like that in years....EVER?!! Thank you Sumida's and I have found a new mechanic for all of my vehicles!!

  KBradford
2 years ago
I needed a mechanic quick. Fortunately I found these guys. They were very thorough and very fair with my daughters Suzuki. It had several issues due to overheating and they fixed them all.

  Magie Pelayo
11 months ago
Found on google because high reviews. Juan was very nice and they were very fair. Good honest shop

  Russell Stephen Pang
7 years ago
As the engine started, the yellow "CHECK" on the dashboard appeared. Call your dealer the car manual says but their earliest appointment is 3 weeks out. A nearby auto shop graciously diagnoses the culprit but doesn't do those repairs.Two auto shops give quotes but say they will still charge for a diagnostic test ($145) despite the given diagnosis. Another friendly auto shop owner says he would do the job but his ace mechanic is not available for weeks.So he refers me to Sumida's Auto Repair and I speak with Kevin, the owner, who says he can help me next week. When I share that we only have one car, Kevin says to bring the car in tomorrow and he will work us into his schedule.While unexpected but surely appreciated, we applaud Kevin not only for his Empathy but also his Compassion for our scenario. We highly recommend Sumida's Auto Repair for quality work, excellent customer service, and peace of mind.

  Aubrey Clevenger
5 years ago
Kevin and his team are exceptionally professional, kind, and honest. They have been extremely helpful to me and I appreciate their hard work and wisdom. Remarkable place and people! Will continue going there!

  don gower
2 years ago
This place is great. I believe he was the owner, has over twenty years experience working on Mercedes and is ASE certified. you cant beat the price for Mercedes Services here! I will only go here from now on.Service: General repairs & maintenanceService: General repairs & maintenance

  zain zahid
a year ago
Best place to get your vehicle inspected!Juan did a great job and was very fast and professional!Thanks again guys, I ll be back next year!

  Justin Cruz
a year ago
This is a great repair shop.. quality service and very reasonable prices plus conveniently located in Kakaako. They work on all kinds and any kinds of vehicles not just luxury brands.

  Harold Spindel
2 years ago
Quality workmanship at a great price. Mercedes lovers always go there. They can fix anything that's automotive. New location clean and neat, sweet change.

  Leo Danaher
2 years ago
Outstanding work and clean shop. Won't overcharge you on labor. Makes sure to identify the problem before starting the labor clock.

  J I.
4 years ago
Kevin Sumida is a Master Mercedes Technician who runs a tight shop with excellent customer service and work. I will definitely be a return customer.

  Ivan Cruz
5 years ago
I have taken two of my cars there. The team treated any of my issues as their own. Nothing is better than a relationship with a personal touch! Aloha, Ivan