JDM Repair Hawaii

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lasko Bermenchi
2 days ago
Had my car in for repairs while I was out of town. they replaced all my injectors and fuel pump saying they were bad. When I requested information on which injectors were faulty and how they tested them to see if they were bad and they refuse to answer my questions replying "what am I trying to do here?". I've requested information about the mechanics that worked on my car and if they were certified and the only email I got back telling me "this stops now" completely ignoring any of my questions. All I wanted to know was if their mechanics are certified and I was told to stop now and the owner refuses to reply to any of my messages. In the end they charged me over $1,500 to replace my injectors and fuel pump and refuse to show me any proof that they were bad or any proof that they tested them at all. You have to "bench flow" injectors to see if they are bad and they refuse to show me the tests. They had me pay for parts they said were broken and refuse to tell me, show me, or provide any proof that the parts they made me pay for were broken. This company has no certified mechanics and is lying to everyone saying they specialize is Japanese car repairs and refuse to show any proof that they are misleading people. They also refuse to reply or comment on any bad reviews on Google showing they do not care at all about unsatisfied customers and if u read all the positive reviews non of them show or say anything about major repair only minor work or inspection. Anyone who sends those car here is a fool and I'll wait for the owner to reply to my review with the proof that their mechanics have FULL ASE certificates which he won't because he's a liar and scammer and doesn't care about anything other then making money at any cost.

  rcadie001
a month ago
This is going back all the way to May of last year. Bought a 97 Honda SMX from a private seller. Called JDM Repair Hawaii to take a look at the SMX to see if everything is running okay and if there's any repairs that need to be done. Setup an appointment, took it in and found out from one of the mechanics that the car is in excellent running condition. Told me things that needed to be change especially the tires cause the tires pretty much bald.Fast forward to today, signed up with the JDM Hawaii Car Club membership and got a free oil change. Adele who was helping me gave a quote on getting new tires and changing the water pump and timing belt. The quote on the tires was really reasonable. Took the SMX in and got it changed. He told me to keep in mind to get the timing belt and water pump replaced. But he was mostly concern with the tire change for safety reasons.Most likely will bring my car back to JDM Repair Hawaii for any essential services that the SMX need. Mahalo Guys for the great service!

  Paula Rosado
2 months ago
Super nice guys! I had problem with my blinkers and they were honest and said that they didn t have the experience to fix it due to some aftermarket stuff I had previously installed and that they could try to fix it but it would be expensive and time consuming, and they waived the $200 diagnostic fee. Definitely coming back if I have any other problems!

  Dianne Husband
3 months ago
I booked my appointment a week in advance due to my busy schedule with my line of work. I showed up to my appointment at 10 am on my only day off for the week, and went over my issues for my appointment. I wanted an overall maintenance check up, oil change, make sure my battery is still thriving, headlight crack replacement and to examine my AC for an estimate on if it could be fixed. The office guy told me it would take 2-3 hours and he would text me in ten mins with an estimate. 2.5 hours later I called them wondering what was happening. He told me he was super slammed and gonna text me in five minutes for the estimate for my truck. I got the estimate via text they said an AC charge, oil change, and headlight change was on it. I asked if the charge for the AC was gonna fix it or what the 200 dollars for that was getting me. One hour later they responded and said it was not possible to fix my AC and they wouldn t charge me the 200 because it wasn t possible anyways. Ok great but now a new estimate for oil change, headlight, and super charger hose and repair was sent to me for over double the amount previously quoted. I denied the hose charge and was told my truck was ready for pick up then. It s now almost 4pm I ve been waiting for almost six hours for a headlight change and an oil change. I m a little irritated at this point because I feel like it wasn t as smooth as it should ve been and the communication has been poor but the mechanics said they got slammed really bad and apologized and that s good enough for me. I left the parking lot and rolled down my windows and they made a noise that they hadn t made when I dropped it off or ever before. Not knowing what was going on I circled back and told the office man who then said he was gonna have a mechanic WD40 them and see if that would do the trick and we would go from there. I was happy with that. The owner shows up and immediately shuts down any more maintenance on my truck. His conversation with me was extremely upsetting and almost brought me to tears he was implying that I was trying to get work done for free from his company and that I was accusing them of messing with my windows or door panel and he has video footage that proves otherwise. I was shocked because I didn t know what was happening with my windows nor did I ever mention wanting to see footage or thought any mechanic did anything intentional to my truck. What I do know is that I have one off day a week, had spent six hours waiting for oil change, and headlight change, and now have another issue to look into or fix as well as having to come back for a hose to give them more money. I was done talking with the owner because I don t know why they had no problem WD40ing my windows and now I m some kind of thief to him. At this point I m unsure if I should call the police to make a report because this is out of hand with this guys threats and I don t know what you have to do for documentation in mechanical situations at all. So I just demanded to talk to the previous guy I had been dealing with all day since the owner told me he has never worked on a vehicle before nor has any idea on how to fix one when I asked him if he had experience. The owner didn t want me speaking to him but I ignored him and went in and asked him to come out and speak with me since he actually knows how to fix cars. At this point I m still almost in tears he tried to deescalate the situation and ending up talking to the owner on the side to allows him to do his WD40 trick. I demanded to be charged for a bottle of WD40 just so that cheap man doesn t think I showed up to short his business of it. It didn t work because the owner didn t want them to touch my door panels. I ended up going home taking my own door panels off and WD40ed my window crank from inside and fixed my own truck in less than 15 mins. I m in awe of the owners customer service. I not only paid for absolutely everything that was quoted for my truck but had planned on coming back for my hose until Slater the owner showed up.

  Kirsten Maxwell
a month ago
Excellent service! Quick, efficient and friendly. I highly recommend this auto shop for all your car needs.

  Jonathon Goldberg
4 months ago
Went in for a screw in our tire, owner super friendly and they fixed it right away

  Hoku Leban
2 months ago
10 out of 10 I recommend!! Good prices that you would never see at other repair shops!

  Rodrigo CDP
10 months ago
JDM Hawaii group are the best! If you need a JDM car or already have one and need some kind of service or repair, this is the right choice!

  Ernestine Wekell
8 months ago
I can always rely on their great service and friendly advice. Loving my little van I bought from them!Services: Electrical repair, Auto A/C recharge, Auto engine diagnostic, Oil changeServices: Electrical repair, Auto A/C recharge, Auto engine diagnostic, Oil change