Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ashley Tseung
a week ago
I was visiting the island and got our vehicle very stuck. Nat's Towing answered my call immediately and gave me a quote and time estimate on the spot. When expecting to be a little late on their time estimate to me due to traffic, they promptly called me immediately to let me know about their situation. Amazing service and I would definitely use this company again.
Faith LeLievre
5 months ago
Professional, prompt and courteous. When I locked my keys in my truck on a Sunday as I was leaving for work, I didn't know what to do. I found Nat's Towing on line, called and they answered their phone. They came out right away and got my key - and I made it to work. I am very happy with their service, and while I hope I do not lock my keys in my truck again, if I ever do - or if I ever need any of their other services - I know who to call. Thank you for your help!
V C
5 months ago
After calling around for tow quotes in Keaau/Pahoa area, Nat's price was the most affordable. But I was not expecting the stellar and high quality service that they ended up offering me. They were on time, let me know when they were on there way, worked quickly and efficiently, and on top of their professionalism, they were such kind and friendly people with integrity. I thoroughly enjoyed dealing with them. I'll definitely be using them from now on and refer others to them. Thank you so much Kealii and Kat! You guys are so awesome!
Lauren Morin
5 months ago
I can not say enough good things about my experience this evening with Nat's towing. Needing this kind of service is in and of itself is a stressful thing but this was actually "pleasant". The response time was phenomenal. And when the initial fix didn't work there was an immediate move to plan B. Which went off without a hitch. And everything was reasonably priced!!! I hope you never need this service but if you do trust Nat's
Eszter Kreisz
6 days ago
Thank you for comming to my rescue at 4 am, and so quickly! Very professional and friendly service. Highly recommend them.
JDMKIDD
7 months ago
Excellent customer service! Skilled operators who take extra care in securing your vehicle. Best in town by far!! Would Give 10 stars. Thank you for everything you do!Service: Car towingService: Car towing
Katherine De Lima
6 months ago
Absolutely loved working with Nat Towing! They were quick (arrived sooner than estimate), efficient, affordable, and kind. They loaded up my car easily and towed it exactly where I wanted. I would highly recommend using Nat s Towing and will be calling them for all my future towing needs!Service: Car towingService: Car towing
Anthony Blaser
5 months ago
Extremely friendly, excellent customer service. Very reasonable prices compared to the competition. Very polite and professional for the entire time of the tow. I am going to be a loyal customer from now on. I will be happy to refer them to anyone.Service: Local haulingService: Local hauling
Mairon Rofis
a month ago
Called today3/19@10:30 tow truck arrived 10:45 with a friendly driver and co pilot.....I'm very impressed by the quality of service fast responding, affordable price and excellent service.....I would recommend Nat's towing for your next roadside assistance.....Mahalo to the couples who helped me today....You guys are the best, Yessssaaaahhhh
Michael Harrington
5 months ago
Awesome and fast service! Came when promised, and was careful when unlocking my vehicle. Definitely recommend Nats!Service: Car lockoutsService: Car lockouts
Brett W
6 months ago
I don't remember the name of the guy running the tow truck, but he was very friendly/professional and got us towed to where we needed pretty quickly. I would recommend them if you need a tow.
Doug Woolsey
8 months ago
Aloha I've got a big truck that had a transmission problem as I was going up saddle road. Kealii came at the time he said he was going to and brought it home. My driveway is not easy to do special with a truck that is bigger than mine. He was very professional and has Aloha. Mahalo palala. Great job much appreciated. I'd recommend them and use them again.
Surf City Aircooled Santa Cruz
a year ago
Called Nat s. They responded right away and had good communication letting me know when they were on their way and when they would arrive. They are friendly and provided great service. I would highly recommend them to anyone and will definitely use them again in the future if I need to. Thanks again you guys are great. Chris in Mountain View Hi.Service: Car towing
kenny kettler
a year ago
Nat s showed up quickly and ready to help. I was tired and hot and ready to call it all quits but Nat offered to help troubleshoot my truck before taking my money and towing it away. we tried a few things and eventually got it started and he saved me a good chunk of cash while teaching me a thing or two. An amazing experience you only get from the best, mahalo nui!Service: Car towing
Kim Miskovetz
a year ago
It was $140 for a 3km tow. They took about an hour to arrive, and then worked quickly. They were also really quick to send an invoice with the requested information for my insurance.
Cate Smith
8 months ago
Prompt and polite service with a very fair price. I'll definitely call Nat's the next time I need a tow.
Cary Dizon
a year ago
I heartedly recommend Nate's Towing for any road side assistance in the Hilo area. I was stuck in a store parking lot for several hours before I made a call to Nate. He arrived promptly, gave me the jump start I needed and a bit of good advice about a new battery and oil cap I needed and I was able to make it home before the ice cream melted. My Hat's off to Nate!Service: Battery service
Ashok Shankar
8 months ago
Super professional tow service. I scheduled a tow - dispatcher let me know all details, the driver communicated with me ahead of time, was on time, and did the tow with no fuss.Service: Car towingService: Car towing
Bridger
a year ago
Called them, and they were able to figure out what my problem was and give me the cheapest solution. They said " I would feel bad taking your money if it's just that it needs Gas"Will contact them again anytime I need a towing service. 10/10.Services: Battery service, Car towing, Battery
M D
2 months ago
Solid operation. Quick to respond and respectful towing of my vehicle.
Keiki Kawai ae a
a year ago
When you're standing in the dark, and your keys are locked in the car, you can depend on Nat's towing to get you out of a jam. He came quickly and unlocked the door in a zip with total care of my car. A kind and local kanaka you can trust! E kelepona aku ke pono ke k kua. Helu 'ekahi 'o Nat's Towing! Call him if you need help. Nat's Towing is the best!Service: Car lockouts
Mateo Ladizinsky
8 months ago
Locked my keys in my car he came as soon as he could and got the keys out quickly. Was friendly and reliable.Service: Car lockoutsService: Car lockouts
Liz Morgan
10 months ago
You can definitely rely on Nat's Towing. Very friendly, helpful, and prompt. We highly recommend!Service: Car towingService: Car towing
Kathleen Agonoy
2 years ago
The dispatcher/driver kealii is a great asset to this company. Ive used them before and this time was a much more personable experience. Fair prices and professional
stephanie schneible
8 months ago
Amazing guy!!! It was awesome how he helped me so quickly, kindly and passionately thank you for saving me
Jacqueline Robles
3 years ago
The driver came on time and was very helpful. The woman dispatcher provided clear instructions before the driver arrived. Had a great experience.
richard hancock
8 months ago
Great service!Very reliable, helpful and friendly!Mahalo nui Kealii
Linda Fuerst
a year ago
prompt, friendly, they came on Saturday when no one else would. Highly recommendedService: Car towingService: Car towing
lorinda forster
a year ago
Great service. Very polite and timely! Thank you so much!
Robert Smith
5 years ago
They ve helped us many timesand always take the time to be careful with our classic carsAnd of coarse, they are affordable