Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Beach
2 weeks ago
I checked three collision businesses for fixing my car that had been in an accident. One said they were to busy to make an estimate, another said I needed an appointment to get an estimate. Hawaiian Collision Center immediately looked at my car, Made an estimate for the insurance, and did the repairs in a very short amount of time. They went the extra mile by cleaning the car when finished. I highly recommend Hawaiian Collision Center for auto collision work!
Tate's - Volcano Road
7 months ago
We took our car into Hawaii Collision Repair in June. They were happy to get us on their schedule for September. They asked for full payment up front and told us that they would contact our claim rep and get the bid from the insurance company.When we called back in September, not only did they not remember us to take our car in to repair, they did not contact the rep to get parts ordered. After leaving at least 5 messages and more than 25 unanswered phone calls, we went into the office and asked for our money back. They just handed us the original check we gave them and said nothing.Our car has not been in service now for 8 months and they left us high and dry! While this seems to be typical service for many companies on the big island, there was no apology or attempt to make anything right for us.If you need your car repaired, go anywhere else.You have been warned.Service: Body & Trim
D B Adriance Mejia
3 years ago
i took my vehicle in about 4 years ago and keep on referring people to this place. even 4 years after they fixed my car, my friends thank me for the referral! although i hope not to be a repeat customer for obvious reasons, I would be more than comfortable with the quality of work provided. they work very closely with insurance adjusters too!
Naga Nataka
2 years ago
Poor communication and misleading estimate process. I made it clear we just wanted an estimate to decide if we were going to file a claim. They suggested we schedule the work anyway since they're booked out several weeks. What they didn't say was that by doing so, we were authorizing them to charge our insurance. Sketchy! That's not the way to get our business.I only found out when we got an email from Geico saying payment had been sent. We had to cancel the payment. On top of this, I had to call them 4 times to get them on the phone. We'll go elsewhere to a shop we can trust.
Mark Marzan
6 years ago
Recently had my first (hopefully last) minor accident with my brand new Honda Accord. I needed to have some body and paint work done on it, so I decided to take it to Hawaii Collision Center on a whim (and I'm glad I did). They gladly took it in for me and set up my rental car arrangements with my auto insurance company. Got my car back within three weeks, which they promised to have it done by, and WOW. The body repairers did an outstanding job at making it look factory new, like nothing even happened. I highly recommend Hawaii Collision to anyone who is in need of a body repair.A job well done Hawaii Collision! Mahalo,Mark M.
Tasha
8 months ago
Do NOT come here unless you want your car to be falling apart even more! Terrible job!
jacqui surfer
a year ago
The lady in front desk seems like she doesn't want to do business with anyone. Well , not sure you are the owner or cleck, you need to change your attitude. You think your business is booming ,so that you can mistreat people. You will get what you asked for in the long run.
Gregrey Frye
7 years ago
Ryan was so helpful and fast to get our claim wrapped up. So thankful for his assistance.
Jai Baybe
a year ago
Won't waste my valuable time with negativity, but seek services elsewhere.
James V
5 years ago
Quick, easy to work with, and the job done right the first time. Can't get much better than that.
Anthony Kaluhikai
2 years ago
Can't wait to see my fixed beautiful vehicle
Adi Gjolla
4 years ago
The dont want business only take insurance costumers
Lorna Kahauolopua
3 years ago
Quick estimatesand quality work!
Carol Olavarri
5 years ago
Great job
chris yarusso
2 years ago
Nice bathroom.
Sam Martin
4 years ago
Not super satisfied
Nancy Anderson
4 years ago
Great service.