NAPA Auto Parts - Parts Center Hawaii
4.1 (78)
81-6245 Mamalahoa Hwy, Captain Cook, HI 96704
(808) 323-2631
napaonline.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eva
5 months ago
I was having troubles With the scratch plate for my car and I went to pick up some tape or Zips to temporarily fix my plate up. Jay was very helpful in finding those for me, as I d never been to the store before. Was quick and easy, in and out. Much appreciated! (2 years ago lol) Thanks so much!
Chris Stanford
5 months ago
Ciani is rad. Knows her stuff, always friendly and super helpful. Every time I come in here for something she can usually find it and get me the right part and products for the job. Give this gal a raise!
Keli Semelsberger
6 months ago
I didn't end up getting anything but the staff was super friendly and helpful. I needed a code read when check engine light came on, they don't do that at NAPA.
Sean Waters
11 months ago
We were able to find what we needed, but there were no prices on the display shelves, and it was badly organized. Granted it is a auto part store, but it needs new floors and to be cleaned to increase customer appeal. On the positive the employees were helpful and knowledgeable.
Lucas Willhite
3 months ago
Real parts people that know how to get you the right parts. Working on a 87 4runner, got the right parts in stock!
michael wilson
6 months ago
Need a fan belt or any other car or truck part, this NAPA store probably has it, easy in and out
Barry Wulliamson
2 years ago
Normally good and glad to have them close by. But this young kid got my order wrong twice, and wasn't concerned at all about it. Finally got it straight from one of the old-timers.
Critical Insights
4 years ago
This very small Napa has most of what you need, or can have it promptly delivered. The staff are friendly, and my only real complaint is that the store policies are antiquated.. They won't accept Napa returns unless it's from their specific Napa, unlike other Napa's which are far more accommodating.
The way It is
a year ago
Very friendly and knowledgeable staff. They had everything I needed for the job.
Zan M
3 years ago
My mechanic ordered the parts on the phone...by the time I drove 3miles they were in a box ready for pick-up. The sales people were attentive and jovial. I was on my way in less than 10mins.
Maeley Nordlof
6 years ago
Did an online order for pick up in store last night. Got here this morning and are a short wait I had my part! Great service and friendly staff!
kevin smith
5 years ago
The young lady behind the counter knew her stuff great service at a fair price and it REALLY HELPS THAT THE STAFF KNEW WHAT THEY WHERE TALKING ABOUT and treated me with the highest level of respect. I will be back to the captain cook Napa parts store MAHALO NAPA CREW
Michele Liberato
4 years ago
Jessica was extremely helpful and knew her stuff! Also told me about s rebate for an item I purchased
Mark Shy
a year ago
Was quick and helpful had most of what I needed. Nice to have them in the area.
Zadoc Watson
5 years ago
Very knowledgeable and friendly staff, great selection of auto parts/paints/cleaning supplies/tools. Slightly pricey when it comes to tools though.
william christensen
6 years ago
Great manager and staff helped when needed a radiator hose and no where had one we found one here in shop that worked
Code Warrior
7 years ago
Friendly staff, wide array of parts on hand with same-day and next-day ordering from other on-island and neighbor-island locations. Pretty good prices.
Faith Tavares Peralta (Pinky)
a year ago
Very helpful employee and good prices.
Uliama Dixon
5 years ago
I have come here for years, always good, helpful people with a good stock of parts and tools.
Amber B
5 years ago
Every time I go to NAPA I am helped within minutes of walking into the door. They always answer the phone and have the parts we need. Will continue to do business. Thank you!
kenneth connor
3 years ago
Got wrong oil filter they did nothing about it will never come had to look my own part numbers up to get it right
268 SouthSide Bulky Boy
4 years ago
Always a napa fan all parts for my automobiles come from napa usually the cheapest place as well and most parts are American made
B. Maygra (Good Wood)
4 years ago
Pretty average for an auto parts store. they do have a very good selection...
Lahela Demello Richard
3 years ago
Your guys delivery driver always on the phone when making delivery s. I have proof of it. He should get fired. Too dangerous.
Chelsea Harris
4 years ago
Very helpful customer serviceWas in and out quick.
brian smith
5 years ago
Good selection of parts..needs some coustomer assistance education
Luis Fernandez
5 years ago
So bad the guy who sale there give me the wrong part so I loose my time, so make sure you get the right part!!!!
NaNi HeavenLee
7 years ago
NeeD auto Care products and parts. This is a great options up Mauna side.kaawaloaMom
Colin Quinn
6 years ago
Friendly helpful staff. Great napa parts.
Ed Malinowski
3 years ago
They had what I needed...great!