Ace Auto Glass - Aiea

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Xander
2 months ago
The service was amazing from when I first picked up the phone to make an appointment to when I drove off with a new window. They instantly got to work on my car from the moment I finished checking in at the reception desk and it was completed within an hour. Hopefully I never have to replace another shattered window but if I do I m coming right back to this place.

  Nancy Smith
2 months ago
I am so pleased by the service Ace Auto Glass in Aiea. My window on my BMW was busted by some derelict by Camp Erdman during the day. My insurance company hooked me up with Safelite which I've used before and they were good.This time they gave me an appt. for February 12 at my home and they couldn't do it until then because they needed a part. Then I got a text saying we've updated your appt. for Feburary 16 and I'd have to bring it in town. I told them that won't work because I'm having surgery on February 14th. I asked them what happened to my February 12th appt. and at my house. No response.I can't leave my window open like that for too long as the rain and weather could damage it more.I called Ace Auto Glass to ask for an estimate and she gave me the lowest price of all the auto glass places I called AND she had it in stock! AND she could get me in that day!! The chances of having my exact window is almost unheard of.I highly recommend them and the great service and employees.Nancy SmithPearl City

  Brian Apo
8 months ago
Del and his staff did an excellent job repairing my door window and vent glass. They rose to the challenge securing the parts for my 1948 Cadillac Touring Sedan. This kind of workmanship is not easy to find. Most shops shy away, but not the Aiea Ace.

  Darrel Akana
10 months ago
Great friendly service and repair was done in a very respectfully time. EXCELLENT WORK!!! Thank you Shadell, Del and your techs! Price by all means was reasonable, will definitely come back if need be. Aloha!!Service: Glass installationService: Glass installation

  Leila Hawaii
a year ago
What s Great?- Professional and warm welcoming staff- Called me to notify me any updates- Turn around time great!- Highly recommended:)

  Christopher Ricketson
a year ago
Very professional, friendly and fast on switching out my front windshield. There were able to knock mine out in less than two hours. So far I don't have any issues but if the time ever comes, I know I can go back and they'll take care of my needs. Highly recommend these guys fir your car window needs and they even went into detail to which brand windows were available and getting the correct seals and moldings.

  Ululani Victor
2 years ago
These folks are the best! Arrived before 8am for my appointment, thinking that I'd have to wait until they officially opened to drop off my car. Nope! One of the techs saw me waiting and waved me over, and I was out of there in less than 5 minutes. He said they might need 2 days for the windshield replacement, or it might be done today, so I had all kinds of plans about how I was going to manage the family transportation. So you can imagine how amazing it was to get a call just 3 hours later that everything was done! Wow! Super grateful to everyone there. This is now our only glass shop!

  Dan Okinishi
11 months ago
Super quick. Make sure to call your auto insurance company ahead of time. USAA covered my windshield repair entirely!

  Carlos Castillo
11 months ago
Got a quote from safellite to fix my window for $350 and Ace Autoglass did it for $150 and got it finished in less than an hr! Definitely recommend for all your window needs.Service: Auto power window repairService: Auto power window repair

  Daniel Nelson
a year ago
Might be a little confusing to find their office because it s between two identical bays, but service was excellent and price was just as quoted. They even cleaned up the broken glass that was in my car!

  Lii Ramos
7 months ago
Friendly staff. They work fast and installation was perfect

  Peter Johnson
a year ago
Ace was quick and professional in repairing my window also very reasonably priced compared to another shop which quoted me twice the price for the same repair.Service: Auto power window repairService: Auto power window repair

  Jason Rictor
4 years ago
I got a chip repaired on my brother's SUV, he did the claim through his insurance and I took it in. They didn't have any problem with it and the lady at the front desk was extremely nice on the phone and inv person. I showed up a little early, and they had me out of there within 15 minutes after my appointment time.

  Phil Guerrero
5 years ago
Phoned Ace Auto Glass repair at 8:00 am left a message for a call back. Ace auto called me back shortly after, scheduled me in for a 1:30 appointment time the same day. Even gave me a partial quote without seeing the issue. Arrived at Ace Auto a little after 1:00 PM Receptionist had purchased the part and my car was fixed before 2:30. So from the time they quoted me to start at 1:30pm and finished within an hour, with exceptional customer service from staff and receptionist. Will return in the future no doubt. Thank you to the receptionist "Chadell" for being so nice and attentive to my issue. ACES all day long for ACE

  Christine Russo
5 years ago
Ace auto glass Pearl City is amazing!! I almost got into a major accident while changing lanes...a car came out of nowhere whizzing by and took my passenger side mirror off. Everywhere I called before ace did not have the mirror in stock, including the dealer who quoted that it would cost $360 and I'd have to wait a week or more for it to arrive. Thank God for Ace. Not only did they have the mirror and assembly in stock but they quoted me $137. The receptionist was incredibly helpful and made my bad day so much better. When I arrived, I was in and out in about 20 minutes. I highly recommend!!!

  Larry Simmons
a year ago
They were guick and affordable other places didn't want even to make a appointment untill I had the part and as it turned out I didn't need the part I will go back here if I more glass problems

  Kimberly K
4 years ago
I had Ace put in a small window glass in my car. On arrival to pick my car up, it was raining and they left one of my windows down. My backseat got soaked and so did the paperwork that was in there. They offered to wipe it down. Come on how are you going to wipe my carpet and seat dry? Unreal. I'm not happy one bit! Come on be more responsible .NOT HAPPY ONE BIT

  John & Suzanne Reagan
a year ago
Fast response, excellent service. Thank you for making my Tacoma safe to drive again!!

  Janell Keolanui
a year ago
Great service, comfortable lobby area. Staff was accommodating and very friendly. Will recommend to all my family and friends.

  Glenn Shaw
2 years ago
Ace auto glass is the best!The technician Matt was very helpful and knowledgeable. I highly recommend Aiea Ace auto glass. The customer service woman was very kind. This is Ohana!!

  Steve F
5 years ago
Friendly receptionist in small front area. Had to replace a passenger window glass and was done quick and professionally. Most insurance usually recommends them.

  Jorosh Cabanela
5 years ago
Pretty good service. Had to go replace my Tacoma s windshield. Really good. But, gave the back bumper a massive dent.

  Alan Kakazu
3 years ago
Great job! Quoted one price and actually ended up being a little bit less. Was also able to get me in the next day.

  Lexi H
3 years ago
Unfortunately had 2 windows busted out at the beach, but the techs did a beautiful job of cleaning up the broken glass and installing the new parts. Def recommend

  Trina Matthews
7 years ago
Excellent customer service! They even vacuumed my carpets and wiped down the surfaces in my car! Absolutely recommend Ace Auto Glass!!

  Joe Diniega
a year ago
They replaced my back windshield and they also clean all the broken glass in the van..thank youService: Auto rear window replacementService: Auto rear window replacement

  James Kishbaugh
2 years ago
I'm and out within 2 hours. Fair prices. Great job.

  Dana Lorenzo
2 years ago
Shandell gave me the best of customer service & the job was well done mahalo nui!!!

  Mercedes Patino
11 months ago
Such kind and helpful staff you should visit for help.

  william mahady
4 years ago
Great service and professional done aloha Billy B&C towing Hawaii