Mavis Tires & Brakes

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shelby Friedel
2 days ago
Called earlier for some questions about my brakes The staff was knowledgeable and courteous, and they were able to diagnose my issues. The price was reasonable, and they provided a detailed explanation of the work that will be getting done on my vehicle. Devin the store manager was extremely kind throughout the entire process.

  ARA777
a week ago
Devin was so helpful with explaining everything that I needed to know about the car parts that needed to be changed. I was clueless about some of the issues but he took the time to detailedly explain each situation even showing me a video clip about timely car repair. He tried to help us in our budget as well. Even though we only changed two tires, I was able to receive a 110% customer service and assistance. Thank you!

  Nikki Rockstroh
4 days ago
I discovered a screw in my tire and immediately called Mavis- 40 minutes before closing. They told me to come on in, evaluated the tire, and got my car in to change the tire with 25 minutes to close- and got me out before 6. Incredibly thankful to the manager, Devin, and his crew for kindly squeezing me in and working so fast when they were probably ready to go home.

  Ryan Krasner
a month ago
Devin and his team were amazing. They provided excellent value beating out competition while offering service like I have never seen in this industry. It was closing time and Devin and team stayed over an hour late just to get our vehicle completed for us. What is more selfless than that is Devin has has over 1 1/2 hour commute! Highly recommended and thanks again!

  Matthew Rycyk
4 months ago
Really good overall experience here. Got into a pickle when my tire was slashed by a Karen. They got me tires in 24hrs and at a decent price. Super happy with the managers Sarah and Melissa. Very responsive and empatheic to my situation. Great people. I will use them again if I get Karened.

  Celeste Miller
a week ago
Highly recommend! They were extremely helpful and cost effective! They were also very kind, great customer service! I will be coming back in the future.

  cl ar
a month ago
Devin and John were awesome. Excellent and honest service. They were able to work out a solution that would fit my budget and I couldn t be more pleased. I ll be back whenever I m in need of a repair. Thanks, guys!

  Donna Hubbard
3 weeks ago
Highly recommend Mavis Tires in Woodstock! Devon Williams and John Blosz are exceptional employees! Outstanding customer service all around. It s hard to find good employees with good customer service skills and these two are gems. Keep up the good work.

  Rachel DeGroff
2 months ago
After calling 12 different shops to see if I could get an alignment, this Mavis location was on it! I apologized for the time frame of coming in close to an hour before close, and they had no problem at all! Very polite people here that are willing to do the job right. Thank you so much for amazing service!

  laskeeters
2 months ago
Cody was amazing! So friendly and made sure I felt safe when leaving the store. Dropped in bc I noticed a big gash in my tire and he fixed it right away. Awesome service!

  Nat Phia
2 months ago
A massive thank you to the team at Mavis. They took care of all the issues my car was facing. In addition to beating the competition s price, they were super friendly, helpful and accommodating. I will return to see Devon and his wonderful team!

  Cayley Eaton
2 months ago
I never write reviews but feel this was needed. I truly do not know how this place has any 5 star reviews. Went in for an oil change at 3:15. I was the only person there and had an appointment at 4. Finally walked out of there at 6:30 after waiting over 3 hours. The guy at the front was scammy and tried to upsell me on everything. It seemed like he was making up prices in his head. When i asked for the price of my oil change and told me he wasn t sure. My oil change rang up to be twice what I typically pay at any other place I ve gotten an oil change before. He took of $20 for being cool but it was still WELL over what I typically pay. I told him I have never paid that much and even had receipts in my car of what I typically pay. He scoffed and didn t say anything, so no, they will not price match. The whole reason i chose to come here for an oil change was for the tire rotation as well and they didn t even do that. Stay away from here at all costs unless you want to over pay and waste hours of your life.

  Amanda Parker
3 months ago
Devon and the whole team were excellent. Charismatic, knowledgeable, and very customer-centric. Devon was relaxed and empathetic through a pretty complicated situation. He definitely saved our car from further damage and sent us on the road feeling safe and taken care of!

  Robert Lyle
3 weeks ago
A couple years ago I became disabled due to a genetic condition. I live off a $1500 a month disability check. So, when I started noticing some pulsating when I braked, I prayed it was just the pads. No luck. I needed new pads, rotors and calipers on the front axle and new shocks. Where I did find luck was with the compassionate team at Mavis. I'm sure Devon could see the stress in my face as he was showing me what repairs were needed. I explained to him my financial situation and he did everything he could to get the total bill within my budget. It's rare to find a team that put people before profits especially in chains, but you will find that here. Mavis in Woodstock has earned a new customer for life.

  Teresa Barnhill
2 months ago
Stopped in to get some air in my tires, and had a technician come out to help me. They found that I actually had a nail in my tire. They fixed my tire and did an oil change right on the spot. Now I don t have to come back for an oil change. Great customer service and friendly people.

  omaira col�n
3 months ago
I came here in with no appointment & in a straight panic because my car wasn t turning on. They immediately got me in and fixed it straight away. It was a super professional experience and quick experience I can t give enough thanks to this shop because they literally saved my car. Will be returning!

  Chris Simmons
3 months ago
I had a set of tires put on my Wrangler last week. The tires had been ordered elsewhere online and ended up being the wrong size. Rueben was able to get the right tires at a great price and get the job done. We also had a setback with a dead battery at the store which he also resolved. We were going out of town the next day so the great service was critical can much appreciated.Honestly this has been the best automotive service I think I've had in 30 years. Highly recommend.

  Haley Lynn Rose
2 months ago
My car drives so smooth now! Excellent customer service and prices! Devin, the manager there will take great care of you! Will be back again.

  David White
a year ago
Poor corporate responsibility on there own actions told me I should have known that everything was incorrect when it is there job to make sure that a wheel is seated they have cost me about 2500$ in new rims. now due to one of mine about to fall off from them not paying attention they told me to purchase the lug nuts that are in the pictures they are to short in the rear also the rims that I have are discontinued as the reason to have to buy 4new rims.

  Kenny J. Hubbard
a year ago
Eric Smith and his team were phenomenal at facilitating my automotive needs. Collectively they were informative, professional, kind, and accommodating. I would definitely recommend you go see them for tires and automotive servicing needs! There are companies that work towards excellence and those that excel at it. This team definitely falls under the umbrella of exceeding it! Thank You for your time and service. It s comforting to know that there are still good people out there who still take pride in what they are doing!

  Alex Hilliard
3 months ago
Each visit I ve had at this location has gone smoothly, fair pricing and on time service. My most recent tire rotation was performed with tires in spec and at no cost. I appreciate the folks at this location

  screwball squirrel
3 months ago
Seems like they've changed staff. Much better experience this morning than the last few times. Devin was a big help, and he's doin good things with the toy donations. Thank you for the help.

  Christine Holland
3 months ago
Excellent service. Very professional. Everything was carefully explained. Very nice staff. The job was done thoroughly and efficiently. I will definitely use this Mavis again.

  Tim Moy
2 weeks ago
Had a screw taken out of a tire. Appointment making was a breeze and they had availability like crazy. Took about 20-30 minutes and pricing was competitive.

  Chris Mott
4 months ago
I have nothing but good things to say about this place, every visit has been wonderful. Sarah was delightful to work with and helped make my experience very easy, would rate 11 stars if I could!

  Amber Barton
6 months ago
I cannot say enough positive things about this location. Sarah the service manager is fantastic. I called first thing this morning to inquire about fixing one of my tires from an incident the previous day. Sarah told me to come in and she would get it taken care of first. Not only did she keep her word because I was in and out in less than an hour, the prices are unbeatable. This location and staff is great!!

  Mary Brown
5 months ago
Excellent job. Everyone was friendly, accommodating, price was better than competitors, efficient. Manager is fantastic. I believe her name is Michelle?? Excellent customer service with a terrific disposition.Thank you

  Brandy Terrell
3 months ago
Love this place! Ran in for an oil change and have been coming back for everything else since. Everyone that is here is knowledgeable, helpful, and honest.

  Ethan Aumer
a month ago
Very Friendly, and professional about their work. Got my tires and brakes done with no issues. Great job Mavis!!

  Kat Light
5 months ago
Absolutely great service. Had an issue caused by another place and Mavis fixed it quickly and cost effectively. Great service. Super helpful. Absolutely going to go here for everything I can in the future.